Ratings based on 1,044 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 12, 2024 by Amy C, Hotel Management
Dear Susan,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
by A traveller
Posted Mar. 10, 2024 on Hotels
Comment from Hotel Management
Mar. 12, 2024 by Amy C, Hotel Management
Dear Anne,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
by A traveller
Posted Mar. 8, 2024 on Hotels
Comment from Hotel Management
Mar. 10, 2024 by Amy C, Hotel Management
Dear Lee,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
by A traveller
Posted Mar. 6, 2024 on Expedia
Arrived early and was allocated a room which was great. Staff are amazing and room was lovely. Breakfast not up to the "best breakfast in the uk" award. Scrambled eggs weird and strange flavour and texture. Not enough choice of meals if you dont want to walk into town after walking around for hours all day.
It certainly is not 20 min walk from station unless your a young fit person! At least 30 mins walk from station.
Comment from Hotel Management
Mar. 7, 2024 by Christopher R, Hotel Management
Dear Lynn,Thank you for taking the time to complete our satisfaction survey and for choosing Hotel Indigo for your recent stay.I would like to apologise for the inconvenience you have encountered during your stay with regards to breakfast. Please rest assured that all your comments have been taken into consideration and reviewed by the Kitchen and food and beverage team to take necessary action and correct any shortcomings. I hope that despite your experience on this occasion we have the opportunity to welcome you back to Hotel Indigo in the future. Front of House Manager. Christopher R
by A traveller
Posted Mar. 6, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Christopher R, Hotel Management
Dear James,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
by A traveller
Excellent!!!
Posted Mar. 4, 2024 on HotelsAbsolutely loved staying at this hotel, the staff members are just the nicest, friendliest people ever, nothing is too much trouble for them. The rooms and the decor of the hotel are just delightful we will most definitely be back here👌 can I just recommend one thing! Soft closing toilet seats ☺️overall I would highly recommend this hotel for everything including location. Thank you so much to all the lovely staff.
Comment from Hotel Management
Mar. 7, 2024 by Christopher R, Hotel Management
Dear Janice, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
by A traveller
Posted Mar. 3, 2024 on Hotels
Very friendly helpful staff,room and bed very comfy
Comment from Hotel Management
Mar. 4, 2024 by Amy C, Hotel Management
Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
by A traveller
Posted Mar. 3, 2024 on Expedia
The bet hotel in York
Comment from Hotel Management
Mar. 4, 2024 by Amy C, Hotel Management
Dear SusanThank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
by A traveller
Posted Mar. 3, 2024 on Hotels
Comment from Hotel Management
Mar. 7, 2024 by Christopher R, Hotel Management
Dear Joanne, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
by A traveller
Posted Mar. 2, 2024 on Hotels
Comment from Hotel Management
Mar. 4, 2024 by Amy C, Hotel Management
Dear Sandra,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
