Note fondée sur 1 044 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2023 sur Expedia
Très bien situé à courte distance de marche du centre de York.
Chambre impeccable, très belle déco.
Lit confortable , très propre.
Petite déjeuner inclus très bon avec partie buffet et à la carte inclus .
Je recommande sans aucune hésitation !
Commentaires de Gestion de l’hôtel
14 juin 2023 par Amy C, Gestion de l’hôtel
Dear Josee,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
par un voyageur
Publié le 20 juill. 2022 sur Expedia
This was a quick stop delivering my daughter to university. The only negative comment, and it is quite a minor one, is that we had a twin room which also happened to be accessible. The wet room, which of course would be essential for anyone who is physically disabled, was great, apart from the fact the tiling on the floor hadn't been done properly so water pooled on the floor. Not much of a problem for me and my daughter, but I can see it being a slip hazard for some.
Commentaires de Gestion de l’hôtel
23 juill. 2022 par Oana I., Gestion de l’hôtel
Dear Justin
Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.
It was a pleasure to read your feedback regarding your stay in our hotel. We are continuously striving to deliver the highest levels of service to our guests, and we are proud that you have enjoyed your stay. I find your feedback highly motivating and will not miss sharing it with the rest of my team.
I would also like to assure you that providing excellent services is one of our utmost priorities, therefore all your comments have been taken into consideration and reviewed to take any necessary actions and correct any shortcomings.
Thank you once again for staying with us, I truly hope that we will have the opportunity of welcoming you back to our hotel in the future.
par un voyageur
Publié le 17 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 avr. 2024 par Amy C, Gestion de l’hôtel
Dear Ashley,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Amy C, Gestion de l’hôtel
Dear Susan,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
par un voyageur
Publié le 10 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Amy C, Gestion de l’hôtel
Dear Anne,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Amy C, Gestion de l’hôtel
Dear Lee,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
par un voyageur
Publié le 6 mars 2024 sur Expedia
Arrived early and was allocated a room which was great. Staff are amazing and room was lovely. Breakfast not up to the "best breakfast in the uk" award. Scrambled eggs weird and strange flavour and texture. Not enough choice of meals if you dont want to walk into town after walking around for hours all day.
It certainly is not 20 min walk from station unless your a young fit person! At least 30 mins walk from station.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Christopher R, Gestion de l’hôtel
Dear Lynn,Thank you for taking the time to complete our satisfaction survey and for choosing Hotel Indigo for your recent stay.I would like to apologise for the inconvenience you have encountered during your stay with regards to breakfast. Please rest assured that all your comments have been taken into consideration and reviewed by the Kitchen and food and beverage team to take necessary action and correct any shortcomings. I hope that despite your experience on this occasion we have the opportunity to welcome you back to Hotel Indigo in the future. Front of House Manager. Christopher R
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 mars 2024 par Christopher R, Gestion de l’hôtel
Dear James,Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
par un voyageur
Excellent!!!
Publié le 4 mars 2024 sur HotelsAbsolutely loved staying at this hotel, the staff members are just the nicest, friendliest people ever, nothing is too much trouble for them. The rooms and the decor of the hotel are just delightful we will most definitely be back here👌 can I just recommend one thing! Soft closing toilet seats ☺️overall I would highly recommend this hotel for everything including location. Thank you so much to all the lovely staff.
Commentaires de Gestion de l’hôtel
7 mars 2024 par Christopher R, Gestion de l’hôtel
Dear Janice, Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,Front of House Manager. Christopher R
par un voyageur
Publié le 3 mars 2024 sur Hotels
Very friendly helpful staff,room and bed very comfy
Commentaires de Gestion de l’hôtel
4 mars 2024 par Amy C, Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback and for choosing Hotel Indigo for your recent stay.It was a pleasure to read of your overall satisfaction regarding your experience in our hotel. We are continuously striving to deliver the highest levels of service and to ensure our guests feel genuinely cared for.Thank you once again for staying with us and we are looking forward to the opportunity of welcoming you back to our hotel in the future.Kind regards,
