See all properties
Save

Pullman Reef Hotel Casino

5.0 star property
Family-friendly 5-star hotel near Cairns Central Shopping Centre

Choose dates to view prices

Photo gallery for Pullman Reef Hotel Casino

Junior Suite, 1 King Bed, View
Deluxe Room, 1 King size bed, Pool Views with spa bath | View from room
Exterior
Exterior
Interior entrance
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
35-41 Wharf Street, Cairns, QLD, 4870
  • Popular LocationCairns Esplanade2 min walk
  • Popular LocationReef Hotel Casino3 min walk
  • Popular LocationCairns Marlin Marina7 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)13 min drive

Room options

View all photos for Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View

Junior Suite, 1 King Bed, View

10/10 Exceptional
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Park View, 1 king bed with single spa bath

Minibar, in-room safe, desk, iron/ironing board

Deluxe King Room, Park View, 1 king bed with single spa bath

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

Superior room, 2 King Single Size Beds City Views with Spa Bath

10/10 Exceptional
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior room, 1 King Size Bed, City Views with Spa bath

Minibar, in-room safe, desk, iron/ironing board

Superior room, 1 King Size Bed, City Views with Spa bath

9.8/10 Exceptional
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

Junior King Suite, City Views, 1 king bed with double spa

10/10 Exceptional
  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

Junior Twin Suite, 2 Double size beds with Double Spa Bath

10/10 Exceptional
  • 54 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

Premium Deluxe King Room, Water Views, 1 king bed with single spa bath

9.2/10 Wonderful
  • 36 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

Deluxe Room, 1 King size bed, Pool Views with spa bath

9.5/10 Exceptional
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity
Shangri-La The Marina, Cairns
Pool
Kids pool
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1003)
The price is CA $234
per night
CA $257 total
includes taxes & fees
6 Jun - 7 Jun
Shangri-La The Marina, Cairns

About the area

Cairns

Oceanside stay.At this Cairns Central Business District hotel, you'll be well placed to visit Cairns Esplanade and Reef Fleet Terminal, both within a 5-minute walk. Reef Hotel Casino and Cairns Zoom and Wildlife Dome are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 2 min walk
  • Reef Hotel Casino - 3 min walk
  • Reef Fleet Terminal - 4 min walk
  • Cairns Marlin Marina - 7 min walk
  • Cairns Central Shopping Centre - 10 min walk

Getting around

  • Cairns Station - 16 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • Ganbaranba Noodle Colosseum - 4 min walk
  • Dundee's Restaurant on the Waterfront - 3 min walk
  • Sauce Brewing Cairns - 5 min walk
  • Piccolo Cucina - 3 min walk
  • Ollie's Italian - 2 min walk

About this property

Pullman Reef Hotel Casino

Family-friendly 5-star hotel near Cairns Central Shopping Centre
Pullman Reef Hotel Casino offers its guests an outdoor pool, a sauna, and a fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 4080 square feet (379 square meters) and includes a conference center. A casino, a rooftop terrace, and multilingual staff are also featured at the luxury Pullman Reef Hotel Casino. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cairns hotel.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 4080 sq ft of conference space
  • 379 sq m of conference space
  • Built in 1996
  • Casino
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Pullman Reef Hotel Casino offers 127 accommodations with iPod docking stations and minibars. Rooms open to balconies. A pillow menu is available. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Hindi, Japanese, Thai

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 12.00 per night)
  • Valet parking on site (AUD 20.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends: AUD 39 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Evening entertainment
  • Fitness center
  • Outdoor pool
  • Ropes course
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from January 23 2024 to April 30 2024 (completion date subject to change).
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 74.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Self parking fee: AUD 12.00 per night
  • Valet parking fee: AUD 20.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 74.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Pullman Casino Hotel
Pullman Casino Reef Hotel
Pullman Hotel Casino
Pullman Reef
Pullman Reef Casino
Pullman Reef Casino Cairns
Pullman Reef Casino Hotel
Pullman Reef Hotel
Pullman Reef Hotel Casino
Pullman Reef Hotel Casino Cairns
Accor Reef Hotel
Cairns Sofitel
Pullman Reef Hotel Cairns
Sofitel Cairns
Pullman Reef Casino Cairns
Pullman Reef Hotel Casino Hotel
Pullman Reef Hotel Casino Cairns
Pullman Reef Hotel Casino Hotel Cairns

Pullman Reef Hotel Casino Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 1000 reviews" "
Rating 8 - Good. 227 out of 1000 reviews" "
Rating 6 - Okay. 34 out of 1000 reviews" "
Rating 4 - Poor. 9 out of 1000 reviews" "
Rating 2 - Terrible. 7 out of 1000 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kosuke

Stayed 3 nights in Feb 2024

8/10 Good

Stelios

Stayed 1 night in Feb 2024

10/10 Excellent

Brian, Redondo Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to casino also for a little extra entertainment.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

6/10 Okay

Maureen, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities
we really liked our room and balcony ,the pool area was really nice ,staff were also very nice ,disappointed with the lifts as broke down a few times and was stuck in 1 for about 4 min, a bit scary when you have a phobia also only 1 lift working out of 3.
Stayed 7 nights in Jan 2024

6/10 Okay

CATHY

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Great location, pretty hotel, comfortable and clean rooms.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad deal.
Beautiful Hotel with a friendly staff easy parking with a great location. Loved the room.
Stayed 1 night in Jan 2024

6/10 Okay

Suparna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We found the staff to be exceptionally friendly, kind and helpful, especially Matthew. The property is good and at a convenient location. Only improvement required, bed’s can be more comfy with more comfy sheets. Had exceptional shower and clean bathroom. Love the bar downstairs and nice to drop by the casino.

8/10 Good

jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were friendly and helpful. Hotel is in a decent location and within walking distance to plenty of food, people watching, the marina, city pool & shopping. The room was decently decorated and the beds were very comfortable. The only weird thing for us yanks coming from the U.S., there were no vent fans in the toilet room or shower/bathroom which was quite odd as when someone uses the toilet room you're stuck smelling their poo smell. It appeared during our stay that the hotel only had 1 operational elevator out of 3 going up to guest rooms.
Stayed 3 nights in Jan 2024

8/10 Good

Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024