The Charles Hotel

4.0 star property
Boutique hotel near Harvard University

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Photo gallery for The Charles Hotel

Front of property
Exterior
Suite, 2 Double Beds (Fellows Suite / Rollaway on request)
Suite, 1 King Bed (Chancellors) | Living area
Interior entrance
Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • SpaSpaSpa
  • Breakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Restaurant

Explore the area

Map
One Bennett Street, Cambridge, MA, 02138
  • Popular LocationHarvard University2 min walk
  • Popular LocationHarvard Square5 min walk
  • Popular LocationFenway Park6 min drive
  • AirportBoston, MA (BOS-Logan Intl.)19 min drive

Room options

Suite, 2 Double Beds (Fellows Suite / Rollaway on request)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Chancellors)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Deans)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Fellows)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Cambridge

West Cambridge stay.A stay at this West Cambridge hotel places you within half a mile (1 km) of Harvard University and 3 miles (5 km) of Fenway Park. Hynes Convention Center and Boston Symphony Hall are also within 3 miles (5 km).

What's nearby

  • Harvard University - 2 min walk
  • Harvard Square - 5 min walk
  • Fenway Park - 6 min drive
  • TD Garden - 8 min drive
  • Boston Common - 9 min drive

Getting around

  • Union Square Station - 5 min drive
  • Harvard Square Station - 5 min walk
  • Logan International Airport (BOS) - 19 min drive

Restaurants

  • Felipe's Mexican Taqueria - 4 min walk
  • Flour Bakery + Cafe - 2 min walk
  • Charlie's Kitchen - 1 min walk
  • Pinocchio's Pizza & Subs - 3 min walk
  • Tasty Burger - 4 min walk

About this property

The Charles Hotel

Boutique hotel near Harvard University
The Charles Hotel offers its guests a full-service spa, a 24-hour fitness center, and complimentary bicycles. There are 3 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 17997 square feet (1672 square meters) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Charles Hotel. For a fee, parking is available. A complete renovation of The Charles Hotel was completed in August 2021.

This Cambridge hotel is smoke free.

  • 303 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 17997 sq ft of conference space
  • 1672 sq m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
The Charles Hotel offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Filipino, French, Hindi, Indonesian, Serbian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 45.00 per day)
  • Covered valet parking on site (USD 50.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11 AM: USD 10-40 for adults and USD 10-40 for children
  • 3 restaurants
  • 3 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 40
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar
  • Refrigerator (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–40 for adults, and USD 10–40 for children
  • Covered self parking fee: USD 45.00 per day
  • Covered valet parking fee: USD 50.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015240490
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015240490. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Charles Cambridge
Charles Hotel
Charles Hotel Cambridge
Hotel Charles
The Charles Hotel Hotel
The Charles Hotel Cambridge
The Charles Hotel Hotel Cambridge

The Charles Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 48 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Beatriz

Stayed 2 nights in Feb 2024

10/10 Excellent

Jodessa

Stayed 2 nights in Feb 2024

10/10 Excellent

Ana Melissa

Rooms are comfortable, clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Diana, Stamford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Bostonian food. Clean rooms. Courteous staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Savvas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and room!
Stayed 1 night in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revisiting a favorite
We love staying at the Charles. It is so comfortable—simple but elegant. Staff is always sincere, helpful and extremely helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ramona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location convenient to shopping and public transportation. Hotel was clean and had a nice vibe. Room was comfortable and quiet.
Stayed 2 nights in Dec 2023