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Best Western The Westerly Hotel

3.0 star property
3-star eco-certified hotel perfect for exploring Courtenay

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Photo gallery for Best Western The Westerly Hotel

Lobby
Balcony view
Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
3 bars/lounges, pub
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar

Check out the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Popular LocationCrown Isle Resort and Golf Community6 min drive
  • Popular LocationVancouver Island Visitor Centre8 min drive
  • Popular LocationComox Ferry Terminal11 min drive
  • AirportComox, BC (YQQ-Comox Valley)11 min drive

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Courtenay

City center stay.Within 2 miles (3 km) of this Courtenay hotel, you'll find Courtenay and District Museum and Paleontology Centre and Courtenay and District Memorial Outdoor Pool. I-Hos Gallery and St. Joseph General Hospital are also within 3 miles (5 km).

What's nearby

  • Courtenay and District Museum and Paleontology Centre - 13 min walk
  • St. Joseph General Hospital - 6 min drive
  • Crown Isle Resort and Golf Community - 6 min drive
  • Vancouver Island Visitor Centre - 8 min drive
  • Comox Ferry Terminal - 11 min drive

Getting around

  • Comox, BC (YQQ-Comox Valley) - 12 min drive

Restaurants

  • Browns Socialhouse - 2 min walk
  • Flying Canoe West Coast Pub - 1 min walk
  • White Spot Courtenay - 15 min walk
  • Popeye's Louisiana Kitchen - 13 min walk
  • Locals Restaurant - 5 min walk

About this property

Best Western The Westerly Hotel

3-star eco-certified hotel perfect for exploring Courtenay
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square meters) and includes a conference center. A fitness center, a vending machine, and concierge services are also featured at the eco-certified Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

  • 67 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM–11:00 AM
  • 3 restaurants
  • 3 bars/lounges
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 283 out of 797 reviews" "
Rating 8 - Good. 331 out of 797 reviews" "
Rating 6 - Okay. 126 out of 797 reviews" "
Rating 4 - Poor. 41 out of 797 reviews" "
Rating 2 - Terrible. 16 out of 797 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Very nice staff. I would go there again.
Stayed 1 night in Jan 2024

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Jan 2024

4/10 Poor

Glena

Disliked: Staff & service
the halls smelled dirty and hall carpets were terribly worn. At breakfast the waitress was overwhelmed and people had to wait for tables to be cleaned, plates, silverware and for the food to be refilled.
Stayed 1 night in Jan 2024

6/10 Okay

Catherine

Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the staff were wonderful
Stayed 3 nights in Jan 2024

8/10 Good

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The insulation could be improved but bed was very comfy and location is very central.
Stayed 1 night in Jan 2024

4/10 Poor

Manon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Displeasing things in no particular order: -getting a room in a different building than the main hotel so you have to walk out in the rain to get to the services -cold shower because there’s no hot water -Wifi disappearing at 1am -no flexibility for a late checkout -morning wake up call that wasn’t requested
Stayed 1 night in Jan 2024

6/10 Okay

Bradley

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Ross

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool is out of commission. The hotel staff is good. The hotel could use a facelift.
Stayed 1 night in Jan 2024