Galaxy Hotel Iraklio

5.0 star property
Family-friendly 5-star hotel near Natural History Museum of Crete

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Photo gallery for Galaxy Hotel Iraklio

Exterior detail
City view
Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub
Daily buffet breakfast (EUR 15.00 per person)
Outdoor banquet area
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • Breakfast available
  • Pool
  • BarBarBar
  • SpaSpaSpa
  • GymGymGym

Explore the area

Map
75 Dimokratias Ave, Heraklion, Crete Island, 71306
  • Popular LocationHeraklion Archaeological Museum15 min walk
  • Popular LocationHeraklion Port2 min drive
  • Popular LocationKoules Fortress2 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)9 min drive

Room options

Executive Suite, 1 Bedroom, Non Smoking, Jetted Tub

  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Superior Single Room

10/10 Exceptional
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

Economy Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, Pool View

9.5/10 Exceptional
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms, Connecting Rooms, City View

9/10 Wonderful
  • 42 sq m
  • City view
  • Sleeps 5
  • 5 Twin Beds OR 1 Queen Bed and 3 Twin Beds

Superior Triple Room, Pool View

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Room, City View

8.3/10 Very good
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Room, City View

10/10 Exceptional
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Room, Pool View

10/10 Exceptional
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Superior Triple Room, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Superior Double or Twin Room, City View (Business)

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

Heraklion

Heart of Heraklion.You'll find Venetian Walls and Morosini Fountain within a 15-minute walk of this Heraklion hotel. Heraklion Archaeological Museum and Heraklion Loggia are also within 2 miles (3 km).

What's nearby

  • Morosini Fountain - 15 min walk
  • Heraklion Archaeological Museum - 15 min walk
  • Historical Museum of Crete - 19 min walk
  • Heraklion Port - 2 min drive
  • Koules Fortress - 2 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 9 min drive

Restaurants

  • ‪Ηacienda - ‬6 min walk
  • ‪Per Se Lounge - ‬1 min walk
  • ‪Φυγόκεντρος - ‬9 min walk
  • ‪Tartufo - ‬7 min walk
  • ‪Μεράστρι - ‬5 min walk

About this property

Galaxy Hotel Iraklio

Family-friendly 5-star hotel near Natural History Museum of Crete
Galaxy Hotel Iraklio offers its guests an outdoor pool, a 24-hour health club, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 9 meeting rooms and limo/town car service. Event space at this hotel measures 7535 square feet (700 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Galaxy Hotel Iraklio. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Heraklion hotel.

  • 127 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 7535 sq ft of conference space
  • 700 sq m of conference space
  • Built in 1979
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Galaxy Hotel Iraklio offers 127 air-conditioned accommodations with laptop-compatible safes and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, German, Greek, Italian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: EUR 15.00 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Outdoor pool
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 26-inch LCD TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini-fridge

More

  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Airport shuttle fee: EUR 25 per vehicle (one-way)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, mobile payments, and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Galaxy Hotel Iraklio
Galaxy Hotel Iraklio Heraklion
Galaxy Iraklio
Galaxy Iraklio Heraklion
Galaxy Iraklio Hotel
Iraklio
Iraklio Galaxy Hotel
Iraklio Hotel
Galaxy Hotel Heraklion
Galaxy Hotel Iraklio Crete/Heraklion
Galaxy Hotel Iraklio Hotel
Galaxy Hotel Iraklio Heraklion
Galaxy Hotel Iraklio Hotel Heraklion

Galaxy Hotel Iraklio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 11 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lam, Glen Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jay, Olympia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always liked this hotel. Comfortable rooms, quick checkin, excellent staff, excellent facilities, and excellent restaurants. I recommend this place to all of my friends.
Stayed 2 nights in Nov 2023

10/10 Excellent

yasser

Stayed 7 nights in Oct 2023

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great rooms and lovely amenities. We really enjoyed our three night stay at the Galaxy. Staff were very friendly and helpful and the buffet breakfast the best we’ve had on our travels with so much fresh produce and warm food options. Good location with a short walk (15 min) to the old town, also the ‘hop on hop off’ bus stops straight outside the hotel.
Stayed 3 nights in Oct 2023

10/10 Excellent

Suxia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Florin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Fran

Stayed 1 night in Oct 2023

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was impeccable The complimentary wine, water, breakfast, pool and stuff were friendly and very helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Gino Hector M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023