El Chante Spa Hotel

3.5 star property
3.5-star adults-only hotel near Lake Chapala

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Photo gallery for El Chante Spa Hotel

Outdoor pool
Property grounds
Standard Room
Breakfast area
Reception
Reviews
8.0

Very good

Popular amenities

  • Spa
  • PoolPoolPool
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Room options

Suite, Lagoon View

9.3/10 Wonderful
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Standard Room

8.9/10 Excellent
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View

8/10 Very good
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

El Chante Spa Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 146 out of 343 reviews" "
Rating 8 - Good. 105 out of 343 reviews" "
Rating 6 - Okay. 47 out of 343 reviews" "
Rating 4 - Poor. 19 out of 343 reviews" "
Rating 2 - Terrible. 26 out of 343 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lissette

Stayed 1 night in Aug 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , recommended 10/10.
Stayed 2 nights in Jun 2023

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fantastic environment, great food, but not that many options because some vegetables or meats available. Chef Arturo came out to offer some other great delicious options, my wife and me were amazed that he personally went to ask and offer options. He cooks fantastic, we asked for him to congratulate him twice, the room was fantastic and clean all the time. Spa people were honest and professional, massage really relaxing and good.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excelente property in particularly the pool and grounds area. The room view was great however, AC and carpet were not good. Service at restaurant was excellent not so much at the reception desk.
Stayed 1 night in May 2023

2/10 Terrible

JOSE

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, at the time of check-in they asked you to please "Do not make a lot of noise" but all the neighborhood around has a lot of barking dogs all night long and in the very early morning 7-8 am a laud noise from the gardener. Also, the Hotel mentioned "Breakfast Included" but once you there on site, is limited, you can only have a breakfast with the coupons they gave you. and if you go over the $420 pesos, they charge you and extra cup of Juice or Coffee to expensive.
Stayed 3 nights in Mar 2023

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Juan, Juarez

Travelled with partner
Disliked: Cleanliness, staff & service
La limpieza de la habitación deja mucho que desear, honestamente han bajado mucho la calidad de todo comparado a veces previas que ya habíamos visitado el hotel. Al momento de hacer check out tuvimos la experiencia mas desagradable de toda la vida. Quisimos pagar los cargos remanentes con American Express, sin embargo su terminal no tenía conexión, literalmente era la única forma de pago con la que contábamos, al momento de ver que la terminal no iba a funcionar le comentamos a la persona del front desk que nos permitiera ir al banco a sacar dinero y que le dejabamos la tarjeta y nuestros documentos en garantía. Nos retuvieron las llaves del auto y nuestras pertenencias, no nos permitieron salir de la propiedad y nos vimos en la necesidad de llamar a la policia para que nos auxiliara. La PEOR experiencia de todas, el PEOR servicio al cliente. Jamas volveríamos a hospedarnos en el hotel, nunca lo recomendaríamos y quedamos extremadamente indignados y con un mal sabor de boca por el trato tan pobre que dan a sus huéspedes. El peor hotel de todos
Stayed 2 nights in Feb 2023

10/10 Excellent

Guillermo

Stayed 1 night in Feb 2023

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! The only problem was the noises at night, one night some guests partied all night and they were not told to lower the volume. Otherwise, everything was great! Highly recommend this property!
Stayed 2 nights in Oct 2022

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022