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Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

3.5 star property
Beach hotel near Cruise Ship Terminal

Choose dates to view prices

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Photo gallery for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Free beach shuttle, sun loungers, beach umbrellas
Standard Triple Room - with a double bed
3 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Lobby
Standard Room Two Double Beds | Bathroom

Overview of Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310
  • Popular LocationPuerto Mágico5 min walk
  • Popular LocationCruise Ship Terminal7 min walk
  • Popular LocationMalecon4 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)13 min drive

Room options

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard King

Standard King

Standard King

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

  • 44 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the area

Puerto Vallarta

Hotel Zone stay.At this Hotel Zone hotel, you'll be within a 5-minute walk of Playa de Oro and Hotel Zone Beach. Cruise Ship Terminal and Puerto Mágico are also within half a mile (1 km).

What's nearby

  • Puerto Mágico - 5 min walk
  • La Isla - 7 min walk
  • Cruise Ship Terminal - 7 min walk
  • International Convention Center - 4 min drive
  • Malecon - 4 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 12 min drive

Restaurants

  • Vaca Argentina - Vallarta - 5 min walk
  • Porfirio’s - 4 min walk
  • Starbucks - 5 min walk
  • Outback Steakhouse - 3 min walk
  • Seafire Restaurant - 8 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Beach hotel near Cruise Ship Terminal
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This Colonial hotel also offers an outdoor pool, a garden, and a terrace.

This Puerto Vallarta hotel is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 3 buildings
  • 3 dining venues
  • Built in 1950
  • Deli
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 accommodations with safes and complimentary toiletries. 32-inch LED televisions come with digital channels.

Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Parking and transportation

  • No onsite parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LED TV
  • Cable/satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

More

  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 400 out of 1002 reviews" "
Rating 8 - Good. 293 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 94 out of 1002 reviews" "
Rating 2 - Terrible. 74 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

BETZABETH

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, and food. Very relaxing.
Stayed 3 nights in Apr 2024

4/10 Poor

Francisco

Travelled with family
The property definitely needs an upgrade but making sure it keeps it’s old facade
Stayed 3 nights in Jan 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed there before and really like this property . We will return
Stayed 1 night in Jan 2024

8/10 Good

Linda

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly. Unpacked in room only to discover zero electrical outlets by the beds so no place to plug in CPAP machine. Laura at front desk went with me to check the 5 unoccupied rooms and 2 of the 5 had an outlet by the bed. Thus, we were able to move to new room w outlet although that required packing & unpacking again on an already long travel day. Cutbacks in food quality and entertainment were noticeable but understandable given the high inflation in food costs.
Stayed 6 nights in Jan 2024

6/10 Okay

Audrey Alicia

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Liosmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Bart

Stayed 1 night in Jan 2024

6/10 Okay

Gloria

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stay in Puerto Vallarta
Service, staff & food excellent Rooms need major overhaul shower door didn’t close the faucets leaked tile needs work AC needs maintenance smelled humid maybe mold
Stayed 7 nights in Jan 2024

2/10 Terrible

Ruth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Montezuma's Revenge rampant throughout the resort, customer service investigated but provided no indication as to any action taken or to be taken. Food generally one temperature (luke warm), unappealing. We purchased food primarily off site as appetites returned. Between our family members becoming ill, being ill and recovering, the week was a waste of time, money and airfare.
Stayed 7 nights in Jan 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024