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4.2 out of 5

"Nice hotel very affordable, good food and excellent location. " More

By a verified traveller on Wed 24 Aug 2022

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Hotel Description

4-star beachfront hotel near Playa de los Muertos

On the beach

With a stay at this Romantic Zone hotel, you'll be steps from Olas Altas Street and Los Muertos Pier. Playa de los Muertos and Olas Altas Farmers Market are also within half a mile (1 km).

All-inclusive

This smoke-free hotel features 3 outdoor pools, a spa tub, and a restaurant. Relax with a drink at the bar/lounge and enjoy perks like free WiFi. Self parking, a coffee shop, and a terrace are also offered.

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
CA $336* Per night/room 1 May - 2 May

Superior Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Single

Bed Count 1 King Bed Maximum Occupancy 3 Max

Playa Los Arcos Resort & Spa - All Inclusive ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Playa Los Arcos Resort & Spa - All Inclusive

Everyone (7) Couples (4) Family (4)
5 out of 5

Posted by on 4 Apr. 2024

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4 out of 5
Nice hotel very affordable, good food and excellent location.

Posted by on 24 Aug. 2022

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Comment from Hotel Management

5 Sep. 2022 by General Manager

Dear Maria Antonia Thank you for share your commen, it’s pleasant to hear that our food and location was excellent to make your stay more pleasant. We really appreciate your comment and visit. Sincerely

5 out of 5
Me gusto la ubicasion y su personal

Posted by on 18 Aug. 2022

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Comment from Hotel Management

12 Oct. 2022 by Gerencia General

Estimado Víctor j, muchas gracias por visitarnos y tomarse el tiempo de contarnos su experiencia, estamos muy felices de saber que disfruto su estancia, así como del excelente trato y la increíble ubicación. Estaremos muy felices de recibirlos nuevamente y mostrarle todas nuestras mejoras que tenemos, así como nuestras amenidades preparadas con tanto cariño para ustedes.Cordialmente, Gerencia general.

5 out of 5

Posted by , from Stillwater on 15 Jan. 2022

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5 out of 5

Posted by on 9 Dec. 2021

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1 out of 5
The customer service was the worst I have ever experienced, the food was bland and lacked variety, housekeeping was very kind and helpful.

Posted by on 28 Jul. 2021

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3 out of 5
Location was great

Posted by on 19 May 2021

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4 out of 5
Perfect location on the beach. Food was great. Different menu everyday.

Posted by on 13 Apr. 2021

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5 out of 5
Perfect location- food, staff, pool, restaurant was excellent! Everything was within walking distance. Loved the all-inclusive— it was a bargain for all that we received. Highly recommend Playas Los Arcos. We plan on taking the entire family back soon!

Posted by on 15 Mar. 2021

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5 out of 5
The location was perfect for us. Walking distance to all of our favorite spots. We used to stay in the hotel zone and had to taxi/Uber into town...no mas! This will be our new regular.

Posted by on 14 Mar. 2021

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About the Playa Los Arcos Resort & Spa - All Inclusive

Location Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL 48380

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All onsite activities, and facilities and equipment included
  • All meals served buffet-style
  • Room service not included

Property Features

Playa Los Arcos Resort & Spa - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Cool off in one of the 3 outdoor swimming pools at Playa Los Arcos Resort & Spa - All Inclusive, and enjoy amenities like a children's pool and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Puerto Vallarta hotel is smoke free.

  • 160 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Playa Los Arcos Resort & Spa - All Inclusive offers 160 accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Mi Pueblito - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Playa Los Arcos Resort & Spa - All Inclusive

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is sealed after cleaning
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Playa Los Arcos Resort All Inclusive Puerto Vallarta
  • Playa Los Arcos Resort All Inclusive
  • Playa Los Arcos Resort All Inclusive Puerto Vallarta
  • Playa Los Arcos All Inclusive Puerto Vallarta
  • Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
  • Playa Los Arcos Resort Spa All Inclusive
  • Playa Los Arcos Resort All Inclusive
  • Playa Los Arcos All Inclusive
  • Playa Los Arcos Spa Inclusive
  • Los Arcos & Spa Inclusive
  • Playa Los Arcos Resort Spa All Inclusive
  • Playa Los Arcos Resort & Spa - All Inclusive Hotel
  • Playa Los Arcos Resort & Spa - All Inclusive Puerto Vallarta

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.