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Citadines Shinjuku Tokyo

3.5 star property
3.5-star aparthotel near Isetan Department Store Shinjuku

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Photo gallery for Citadines Shinjuku Tokyo

Lobby
Exterior
Studio (Double) | Extra beds
Flat-screen TV
Studio (Double) | Private kitchenette
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFi
  • Air conditioning

Explore the area

Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Popular LocationIsetan Department Store Shinjuku10 min walk
  • Popular LocationShinjuku Gyoen National Garden15 min walk
  • Popular LocationTokyo Tower6 min drive
  • AirportTokyo (HND-Haneda)37 min drive

Room options

View all photos for Studio (Twin)

In-room safe, desk, blackout drapes, iron/ironing board

Studio (Twin)

9.7/10 Exceptional
  • 25 sq m
  • Studio
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio (Double)

Flat-screen TV

Studio (Double)

9.4/10 Exceptional
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Double)

In-room safe, desk, blackout drapes, iron/ironing board

Executive Studio (Double)

10/10 Exceptional
  • 27 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Twin)

Executive Studio (Twin)

Executive Studio (Twin)

9/10 Excellent
  • 27 sq m
  • Studio
  • Sleeps 2
  • 2 Twin Beds

Double

  • Sleeps 2

Double

  • Sleeps 2

Twin

  • Sleeps 2

Twin

  • Sleeps 2

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Free WiFi
Air conditioning
Breakfast available
Parking available
4.4 out of 5, Excellent, (1511)
The price is CA $197
per night
CA $239 total
includes taxes & fees
5 Jun - 6 Jun
Hotel Gracery Shinjuku

About the area

Tokyo

City center stay.With a stay at this Shinjuku aparthotel, you'll be within half a mile (1 km) of Isetan Department Store Shinjuku and 2 miles (3 km) of Omoide Yokocho. Also, Tokyo Anime Center is within 3 miles (5 km) and Tokyo Tower is within 6 miles (10 km).
View more Aparthotels in TokyoOpens in a new window

What's nearby

  • Isetan Department Store Shinjuku - 10 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • National Stadium - 2 min drive
  • Waseda University - 5 min drive
  • Tokyo Tower - 6 min drive

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Haneda Airport (HND) - 38 min drive

Restaurants

  • さっぽろラーメン 桑名新宿御苑店 - 1 min walk
  • つけ麺大成 - 2 min walk
  • カレー王国けらら - 2 min walk
  • 辛麺華火新宿御苑店 - 1 min walk
  • 松屋 - 1 min walk

About this property

Entire place

Citadines Shinjuku Tokyo

3.5-star aparthotel near Isetan Department Store Shinjuku
As a guest of Citadines Shinjuku Tokyo, you'll find a 24-hour fitness center, a vending machine, and tour/ticket assistance. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Citadines Shinjuku Tokyo also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo aparthotel.

  • 1 building
  • 160 guestrooms or units
  • 12 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Cribs (infant beds): JPY 550.0 per day
  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Microwave
  • Electric kettle
  • Water dispenser
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily: JPY 1320 for adults and JPY 660 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: JPY 4840.0 per day

Bathrooms

  • Shower/tub combination
  • Toilet with electronic bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Towels provided
  • Hair dryer
  • Slippers
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 41
  • Stair-free path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city center
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008
  • Living plant wall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled power outage will take place on June 5, 2024, from noon to 4PM. All facilities that use power, including the elevator and parking garage will not be available during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per day.
  • Cribs (infant beds) are available for JPY 550.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1320 for adults and JPY 660 for children
  • Self parking fee: JPY 2750 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 550.0 per day
  • Rollaway bed fee: JPY 4840.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Hotel Tokyo Shinjuku
Citadines Shinjuku Tokyo
Citadines Tokyo Shinjuku
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Shinjuku Citadines Tokyo Hotel
Citadines Shinjuku Tokyo Aparthotel
Citadines Tokyo Shinjuku Hotel
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Citadines Shinjuku Tokyo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1536 out of 2573 reviews" "
Rating 8 - Good. 864 out of 2573 reviews" "
Rating 6 - Okay. 136 out of 2573 reviews" "
Rating 4 - Poor. 27 out of 2573 reviews" "
Rating 2 - Terrible. 10 out of 2573 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jodie, Honolulu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. Very spacious room compared to other similarly priced hotels. 24/7 laundry is super convenient (but the dryers are not efficient). Thank you housekeeping staff for daily room cleaning.
Stayed 1 night in Feb 2024

10/10 Excellent

Curt

Liked: Amenities, property conditions & facilities
This is a nice hotel with very friendly staff. Their breakfast buffet was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room and probably the best bed so far in our trip. Definitely recommend this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Kurt

Liked: Cleanliness, property conditions & facilities
This is a nice hotel with friendly staff. I chose to eat the breakfast every day and it was very good for a very low price.
Stayed 3 nights in Feb 2024

8/10 Good

Delaney

Liked: Room comfort
big room, but just okay
We chose this hotel because of the amount of space, and it was great to have the extra square footage in Tokyo! But it came at the cost of location (about 10-15 min walk from metro stops), and the room itself was just average. I don't think it had been updated in a while, and there were a couple dirty spots in the room. The staff were friendly and helpful. Overall I would recommend this place if amount of space is a priority.
Stayed 4 nights in Feb 2024

8/10 Good

Ying Ki

Liked: Cleanliness, amenities, property conditions & facilities
Appreciate for cleansing my room every single day. For the first day, there were no slippers but not for the second day, so i guess somehow the satisfaction depends on different room attendants.
Stayed 3 nights in Feb 2024

8/10 Good

Wee Lee, Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean, room is spacious. We love the restaurants around the hotels, and amentities. The only downside is that the nearest train station is 450m away, took us 7-8mins walk.
Stayed 5 nights in Feb 2024

10/10 Excellent

KELVIN LEE

Stayed 1 night in Jan 2024

6/10 Okay

Yiak Huat

Stayed 3 nights in Jan 2024

8/10 Good

Han Mun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is welcoming, friendly, knowledgeable and professional.
Stayed 2 nights in Jan 2024