Sternwheeler Hotel and Conference Centre

3.0 star property
Hotel perfectly located for exploring Whitehorse

Choose dates to view prices

Photo gallery for Sternwheeler Hotel and Conference Centre

Daily full breakfast for a fee
Breakfast, lunch and dinner served
One King Standard
One King Standard | Bathroom
Fitness facility
Reviews
8.2

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free airport shuttle
  • Breakfast availableBreakfast availableBreakfast available
  • Restaurant
  • BarBarBar
  • Parking includedParking includedParking included

Explore the area

Map
201 Wood Street, Whitehorse, YT, Y1A 2E4
  • Popular LocationMidnight Sun Gallery & Gifts4 min walk
  • Popular LocationKwanlin Dun Cultural Centre4 min walk
  • Popular LocationSS Klondike13 min walk
  • AirportWhitehorse, YT (YXY-Whitehorse Intl.)11 min drive

Room options

One King Standard

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Standard 2 Queen beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Whitehorse

City center stay.With a stay at this Whitehorse hotel, you'll be steps from MacBride Museum of Yukon History and North End Gallery. Yukon Artists@Work and Midnight Sun Gallery & Gifts are also within half a mile (1 km).

What's nearby

  • Midnight Sun Gallery & Gifts - 4 min walk
  • Kwanlin Dun Cultural Centre - 4 min walk
  • SS Klondike - 13 min walk
  • S.S. Klondike National Historic Site - 15 min walk
  • Yukon Beringia Interpretive Centre - 6 min drive

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • Tim Hortons - 10 min walk
  • McDonald's - 20 min walk
  • Boston Pizza - 15 min walk
  • Big Bear Donair - 6 min walk
  • Dirty Northern Public House - 3 min walk

About this property

Sternwheeler Hotel and Conference Centre

Hotel perfectly located for exploring Whitehorse
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square meters) and includes conference space. A fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly Sternwheeler Hotel and Conference Centre. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

This Whitehorse hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 3 levels
  • 6997 sq ft of conference space
  • 650 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sternwheeler Hotel and Conference Centre offers 181 air-conditioned accommodations with safes and coffee/tea makers. 21-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Whitehorse hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free roundtrip airport shuttle from 6:00 AM - midnight
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily: CAD 15-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 21-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per night, plus a deposit of CAD 20.00 per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15–20 per person
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Conference Centre
Westmark Whitehorse Hotel Conference Center
Sternwheeler Hotel and Conference Centre Hotel
Sternwheeler Hotel and Conference Centre Whitehorse
Sternwheeler Hotel and Conference Centre Hotel Whitehorse

Sternwheeler Hotel and Conference Centre Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 150 reviews" "
Rating 8 - Good. 65 out of 150 reviews" "
Rating 6 - Okay. 24 out of 150 reviews" "
Rating 4 - Poor. 4 out of 150 reviews" "
Rating 2 - Terrible. 4 out of 150 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jonathon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, cheap
Stayed 1 night in Jan 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good but short
A quick overnight. Close to the main street and coffee/restaurants. Renovated the last 5 years. The rooms are sparse but comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanis

Stayed 1 night in Jan 2024

6/10 Okay

Anita

Travelled with family
Liked: Amenities
Wifi is really poor, toilet tissue is so thin you can practically see through it, Tony’s restaurant is excellent, staff very attentive and food really good lots of choice and super flavourful.
Stayed 4 nights in Jan 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Johannes

Liked: Staff & service, amenities, property conditions & facilities
The staff are friendly and hard working. The place a clean and well located downtown. Great food options all around.
Stayed 1 night in Dec 2023

10/10 Excellent

Candice

Stayed 2 nights in Dec 2023

6/10 Okay

Alanna

Liked: Staff & service
This place is fine if you have a pet. The floors are very uneven and the beds are uncomfortable. The staff is very nice.
Stayed 3 nights in Nov 2023

8/10 Good

Yuehui

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel provides the airport Suttle service.
Stayed 1 night in Nov 2023

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Spot, Great diner for food as well.
Stayed 1 night in Nov 2023