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Hotel Arena Palace Montreal

1.5 star property
Hotel near Old Port of Montreal in Montreal

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Room, 1 Double Bed, Private Bathroom
Room, 1 Double Bed, Shared Toilets, Private Shower
Room, 1 Double Bed, Shared Toilets, Private Shower
Reviews
4.8

Popular amenities

  • Parking availableParking availableParking available
  • Pet-friendlyPet-friendlyPet-friendly
  • 24/7 front desk24/7 front desk24/7 front desk
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1553, St André, Montreal, QC, H2L 3T5
  • Popular LocationOld Port of Montreal18 min walk
  • Popular LocationPalais des congres de Montreal19 min walk
  • Popular LocationNotre Dame Basilica3 min drive
  • AirportMontreal, QC (YHU-St. Hubert)15 min drive

Room options

View all photos for Room, 1 Double Bed, Shared Bathroom

Room, 1 Double Bed, Shared Bathroom

Room, 1 Double Bed, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Shared Bathroom

Room, 2 Double Beds, Shared Bathroom

Room, 2 Double Beds, Shared Bathroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Private Bathroom

Room, 1 Double Bed, Private Bathroom

Room, 1 Double Bed, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Shared Toilets, Private Shower

Room, 1 Double Bed, Shared Toilets, Private Shower

Room, 1 Double Bed, Shared Toilets, Private Shower

  • Sleeps 2
  • 1 Double Bed

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Hotel Chrome Montreal
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3.3 out of 5, (3032)
The price is CA $278
per night
CA $331 total
includes taxes & fees
15 Jun - 16 Jun
Hotel Chrome Montreal

About the area

Montreal

Ville-Marie stay.Within a 15-minute walk of this Ville-Marie hotel, you'll find Sainte-Catherine Street and Place des Arts. Old Port of Montreal and Notre Dame Basilica are also within 2 miles (3 km).

What's nearby

  • Old Port of Montreal - 18 min walk
  • Palais des congres de Montreal - 19 min walk
  • Notre Dame Basilica - 3 min drive
  • Bell Centre - 4 min drive
  • McGill University - 5 min drive

Getting around

  • Berri-UQAM Station - 3 min walk
  • Lucien L'Allier Station - 4 min drive
  • Montreal Saint-Hubert Longueuil Airport (YHU) - 15 min drive

Restaurants

  • Tuttifrutti Place Dupuis - 3 min walk
  • Métro Pizza - 2 min walk
  • McDonald's - 3 min walk
  • La graine brûlée - 2 min walk
  • Rôtisserie St-Hubert - 3 min walk

About this property

Hotel Arena Palace Montreal

Hotel near Old Port of Montreal in Montreal
Hotel Arena Palace Montreal offers its guests concierge services. Public spaces have free WiFi.
  • 20 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Concierge
Hotel Arena Palace Montreal offers 20 accommodations with ceiling fans. Guests can surf the web using the complimentary wireless Internet access. Microwaves, refrigerators, and hair dryers can be requested. Housekeeping is provided on request.

Languages

English, French, Japanese, Swedish

Property amenities

Family friendly

  • Microwave (on request)
  • Refrigerator (on request)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Extended parking on site (CAD 15 per day)
  • Free offsite parking within 49 ft

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Ceiling fan
  • Heating

Bathroom

  • Hair dryer (on request)
  • Towels

Food and drink

  • Microwave (on request)
  • Refrigerator (on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per pet, per night (maximum CAD 100 per stay), plus a one-time cleaning fee of CAD 50 and a deposit of CAD 200 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: CAD 15 per day
  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 40 per pet, per night (maximum CAD 100 per stay) plus CAD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: CAD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

Property Registration Number 2024-11-30, 511884

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Eureka Montreal
Hotel Eureka Montreal
Hotel Arena Palace Montreal
Hotel Arena Palace
Arena Palace Montreal
Arena Palace
Arena Palace Montreal Montreal
Hotel Arena Palace Montreal Hotel
Hotel Arena Palace Montreal Montreal
Hotel Arena Palace Montreal Hotel Montreal

Hotel Arena Palace Montreal Reviews

Reviews

4.8
Rating 10 - Excellent. 87 out of 645 reviews" "
Rating 8 - Good. 70 out of 645 reviews" "
Rating 6 - Okay. 99 out of 645 reviews" "
Rating 4 - Poor. 101 out of 645 reviews" "
Rating 2 - Terrible. 288 out of 645 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

VALERIIA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shared dirty bathroom, tiny room without noise isolation, clogged sink in the room. Walkable distance to the downtown, free parking from 6pm to 12pm, comparatively cheap.
Stayed 1 night in Feb 2024

6/10 Okay

Martin

Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing Stay with Unexpected Costs and Poor
I am a seasoned traveler who has used Hotels extensively for my travels globally, and never have I encountered such a disappointing experience as with my recent stay at Hotels. Despite having paid the full amount for my booking through [App Name], upon arrival, I was unexpectedly asked to pay an additional fee. This was both surprising and concerning, as my booking confirmation clearly indicated that my payment was complete. Moreover, the condition of the rooms fell far below my expectations. Not only were they not clean, but they were also very modest, lacking in the basic comforts and cleanliness standards I anticipated. This aspect of my stay further contributed to my overall dissatisfaction.
Stayed 1 night in Feb 2024

6/10 Okay

Jason, Winnipeg

Stayed 1 night in Jan 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t judge by the reviews the workers are great and helpful. It’s not the Hilton but I prefer it.
Stayed 4 nights in Jan 2024

6/10 Okay

Jason, Montreal

Stayed 1 night in Dec 2023

2/10 Terrible

Maude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience - won't go again.
I booked a room with a bathroom and did get it but still got charged for it. The clerk let me know they were aware of it but I did not feel like a reimbursement was an option. The room was cold and no spare bed sheets were available. There was a cigarette burn on my bed cover.
Stayed 1 night in Oct 2023

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not ever go to this terrible anda rude employee
Stayed 4 nights in Dec 2023

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and helpful even though I only knew English. Very positive experience and I’d stay there again.
Stayed 4 nights in Dec 2023

2/10 Terrible

Ravi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The reception area has smell of smoke, someone was cooking onion and the smell of onion was all around the alley and rooms. We booked two queen beds one room but the beds were literally the size of the twin bed. The room had no washroom attached,just a single water sink,we were just wondering why is there just a sink , apparently toilet is in the alley and there is no sink to wash hands so that’s what the room sink is for .We asked the owners to give us an additional room if possible as the bed was not enough for two people,he gave us one additional room but it was weird room with a literally 1 by 1 inch bathroom and toilet and room smelled of smoke. So we had to move out immediately.Even we paid extra 24$ for 4th additional person at the time of checked in .We are not staying in this room .We moved out from hotel .I need refund for this booking
Stayed 1 night in Dec 2023