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Casa del Alma Hotel Boutique & Spa

4.0 star property
4-star Beaux Arts hotel perfect for exploring San Cristóbal de las Casas

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Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
Suite (Master) | Terrace/patio
Front of property
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Terrace/patio
Reviews
9.4

Exceptional

Popular amenities

  • Parking includedParking includedParking included
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • GymGymGym
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200
  • Popular LocationMesoamerican Museum of Jade1 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral4 min walk
  • Popular LocationSanto Domingo Handicraft Market9 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)93 min drive

Room options

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

San Cristóbal de las Casas

Central San Cristóbal de las Casas getaway .A stay at this De La Merced hotel places you steps from Mesoamerican Museum of Jade and within a 5-minute walk of San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Museo de San Cristóbal are also within half a mile (1 km).

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 4 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Santo Domingo Handicraft Market - 9 min walk
  • Na Bolom Cultural Museum - 13 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

  • El Mezcalito - 2 min walk
  • Café Bar Revolucion - 2 min walk
  • El Fogon de Jovel - 1 min walk
  • Tarumba Restaurant - 1 min walk
  • Pipiri - 1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

4-star Beaux Arts hotel perfect for exploring San Cristóbal de las Casas
Casa del Alma Hotel Boutique & Spa offers its guests a full-service spa, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 409 square feet (38 square meters) and includes a conference center. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Casa del Alma Hotel Boutique & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Beaux Arts San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • 409 sq ft of conference space
  • 38 sq m of conference space
  • Built in 2012
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Casa del Alma Hotel Boutique & Spa offers 27 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

By L'Occitane has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily: MXN 200-300 for adults and MXN 140-200 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Alma Hotel Boutique & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 650.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 200 to 300 for adults, and MXN 140 to 200 for children
  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip)
  • Rollaway bed fee: MXN 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 176 out of 228 reviews" "
Rating 8 - Good. 34 out of 228 reviews" "
Rating 6 - Okay. 13 out of 228 reviews" "
Rating 4 - Poor. 4 out of 228 reviews" "
Rating 2 - Terrible. 1 out of 228 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Palos Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

Julizza

Stayed 2 nights in Jan 2024

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

carlos javier

Stayed 1 night in Nov 2023

8/10 Good

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

6/10 Okay

Cristhian

Stayed 3 nights in Sep 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The installations are good and you feel safe.
Stayed 3 nights in Sep 2023