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"Great views of the river. Easy to find. Great views of Boldt castle and and the village of alexandria bay " More

By a verified traveller on Mon 18 Nov 2019

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Hotel Description

3.5-star resort near Heart Island

On bay

You'll be within 6 miles (10 km) of Thousand Islands Winery and 9 miles (15 km) of Kring Point State Park. Wellesley Island State Park is within 9 miles (15 km) and Thousand Islands Bridge is within 12 miles (20 km).

Free perks

This resort features a restaurant, an indoor pool, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 128 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include hair dryers, phones, and ironing boards.

Standard Room, 2 Double Beds, Balcony, St. Lawrence River View

Bed Count 2 Full Beds Maximum Occupancy 5 Max
C$110* Per night/room 9 Apr. - 10 Apr.

Panoramic Room, 2 Double Beds, Balcony, St. Lawrence River View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Superior Loft, 1 Double Bed with Sofa bed, Balcony, St. Lawrence River View

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Family Double Room, 2 Bathrooms

Bed Count 4 Full Beds Maximum Occupancy 8 Max

Luxury Suite, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Panoramic Room, 1 King Bed, Balcony, St. Lawrence River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riveredge Resort ratings based on 12 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riveredge Resort

Everyone (8) Couples (1) Family (3)
5 out of 5

Posted by on 20 Aug. 2019

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4 out of 5
Great views of the river. Easy to find. Great views of Boldt castle and and the village of alexandria bay

Posted by on 18 Nov. 2019

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2 out of 5
The carpet was stained and dirty overall. The bed was very uncomfortable. I was told if I had called and not booked on line I would have been given a better room that was remodeled. I do not recommend this hotel.

Posted by on 16 Oct. 2019

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4 out of 5
Toilet was slow to flush, showerhead was poor, bathroom door would stick whenever used.

Posted by on 26 Aug. 2019

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2 out of 5

Posted by on 14 Jul. 2019

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5 out of 5
Loved everything about our experience! The staff went above and beyond.

Posted by on 3 Jul. 2019

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4 out of 5
View was great. Facility is dated. Very quiet this time of year.

Posted by on 11 Mar. 2019

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4 out of 5

Posted by on 13 Nov. 2018

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5 out of 5
Good place to stay nice people clean rooms great location best hotel in Alexandria Bay Area

Posted by on 11 Jun. 2018

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Comment from Hotel Management

1 Aug. 2018 by BillieC

Thank you for your wonderful review. We are so happy to see you enjoyed your stay with us and hope to see you again soon.

5 out of 5
Facilities are fantastic. Super clean and the view from the room was outstanding. Only downer was the breakfast wait staff including the hostess. Obviously they either were not trained or were incompetent, I favor the latter since the evening staff was excellent. Hostess had us wait while she checked to see if a table was available while we could see that two thirds of the tables were empty and ready to be used. We were seated, given some coffee then waited twenty five minutes for our waitress while she chit chatting with people at another table. Finally got our food which was very good but had to continually flag down our waitress for anything we wanted or needed. Other than that five star facilities.

Posted by on 19 May 2018

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Comment from Hotel Management

20 May 2018 by BillieC

Thank you for your wonderful review. We are so happy to see that you enjoyed your stay with us. I would like to apologize for the service you received for breakfast, there is no excuse for the lack of attention and I will inform the restaurant manger of your review and the staff will be addressed. I hope that you will visit us again in the future.

Renovations + Closures

The following facilities will be closed during the winter:

  • Dining venue

The following facilities are closed on Christmas Day (25 December) and Christmas Eve (24 December):

  • Bar/lounge
  • Dining venue

Property Features

Riveredge Resort offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. Spa services, gift shops/newsstands, and express check-out are also featured at the business-friendly Riveredge Resort. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Alexandria Bay resort.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Syracuse, NY (SYR-Hancock Intl.) (151.6 km / 94.2 mi)
  • Parking: Free self parking

Room Amenities

Riveredge Resort offers 128 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Windows on the Bay - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

River Watch Lounge - This lobby lounge serves lunch and dinner. Open select days.

Nearby Activities

Recreational amenities at the resort include an indoor pool and a fitness center.

Spa Services

  • Manicures and pedicures

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Pet Policy

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

A complimentary Continental breakfast is only offered when the onsite "Dining Room" is unavailable. Guests must contact this property in advance to make breakfast arrangements. Contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riveredge Resort Alexandria Bay
  • Riveredge Alexandria Bay
  • Riveredge
  • Riveredge Hotel Alexandria Bay
  • Riveredge Resort Resort
  • Riveredge Resort Alexandria Bay
  • Riveredge Resort Resort Alexandria Bay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Alexandria-Bay-Hotels-Riveredge-Resort.h15768687-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.