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Blue Palm Bacalar

3.5 star property
3.5-star adults-only hotel near Laguna Bacalar Ecological Park

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Photo gallery for Blue Palm Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Room, 1 King Bed, Pool View
Restaurant
Couples treatment rooms, massages
Reviews
10

Exceptional

Popular amenities

  • Breakfast included
  • Pool
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • SpaSpaSpa
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930
  • Popular LocationLaguna Bacalar Ecological Park4 min walk
  • Popular LocationFort of San Felipe6 min walk
  • Popular LocationMunicipal Spa of Bacalar15 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)36 min drive

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

10/10 Exceptional
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Pool View

Room, 2 Single Beds, Pool View

Room, 2 Single Beds, Pool View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

10/10 Exceptional
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

9/10 Wonderful
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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CA $246 total
includes taxes & fees
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About the area

Bacalar

City center stay.At this Mario Villanueva Madrid hotel, you'll be well placed to visit Lake Bacalar and Laguna Bacalar Ecological Park, both within a 5-minute walk. Fort of San Felipe and Canal de los Piratas are also within half a mile (1 km).

What's nearby

  • Laguna Bacalar Ecological Park - 4 min walk
  • Fort of San Felipe - 6 min walk
  • Municipal Spa of Bacalar - 15 min walk
  • Cenote Negro - 4 min drive
  • Cenote Cocalitos - 7 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬4 min walk
  • ‪El Manati Bacalar - ‬6 min walk
  • ‪Savora Bakhalal - ‬6 min walk
  • ‪Mango y Chile - ‬6 min walk
  • ‪I Scream Bar - ‬6 min walk

About this property

Blue Palm Bacalar

3.5-star adults-only hotel near Laguna Bacalar Ecological Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, spa services, and tour/ticket assistance are also featured at Blue Palm Bacalar.

This 3.5-star Bacalar hotel is smoke free.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Blue Palm Bacalar offers 8 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool
  • Spa services

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable channels
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 15 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Palm Bacalar Hotel
Blue Palm Bacalar Bacalar
Blue Palm Bacalar Hotel Bacalar

Blue Palm Bacalar Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 33 out of 34 reviews" "
Rating 8 - Good. 1 out of 34 reviews" "
Rating 6 - Okay. 0 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute pleasure to stay here! The most amazingly helpful and pleasant staff, great location close to water, restaurants, bars but still quiet, on site restaurant is excellent, pool and facilities are top notch. I literally can’t think of a way to recommend this place more!
Stayed 3 nights in Dec 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Beautiful boutique hotel. The most lovely and helpful staff who cannot do enough for you (had coffee delivered to my room at 4am when they found out I was having to work UK time zone). Great location, great breakfast - just stay here!
Stayed 4 nights in Dec 2023

10/10 Excellent

Jose

Stayed 2 nights in Nov 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay in clean room with a lovely pool. Staff went above. And beyond and the Breakfast was first class.
Stayed 2 nights in Oct 2023

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a stay! We enjoyed every second on the location, we typically don't stay in our hotel/resort much of our vacation time but this place feels so welcoming we enjoyed every second and spent more time than usual on site. The hammocks, in the gorgeous infinity pool was simply breathtaking, and so relaxful, the rooms are clean and have such a exquisite touch to them, making every room a private experience, however the absolute best was the service of the caring staff on site, genuinely you felt cared for, they offered help with smiles, and truly guided you to the best experience possible. Breakfast was served, so deliciously with service and a smile, we received an anniversary cake that was simply tasteful and the breakfast options that are included with the stay are yummy!!! We enjoyed knowing that staff is cared for and that they enjoy what they do, truly it shows. I'm eager to return and share this charming-location with all my family and friends. Its walking distance to the centro, and lagoon. We vacation quite a bit, but by far this place left us jaw dropped! We loved our stay. Thank You Blue Palm staff, Karina y Miguel
Stayed 3 nights in May 2023

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most amazing stay at the Blue Palm and the hotel owner could not have been more helpful - he really made our stay!
Stayed 3 nights in Feb 2023

10/10 Excellent

Sandra, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic! It’s central, has parking, beautiful pool, gorgeous rooms - so much care and attention has been put into this, and breakfast was the best so far. But, what makes this hotel really stand out is the service. The lady on reception was able to answer every question we had, and on arrival explained all the potential tours, restaurant recommendations, provided a map and gave us all the information we needed (in perfect English) - sadly we only had a day here. The owner ‘hosts’ breakfast welcoming and chatting to all guests, which is a really nice touch. He recommended a whole day of activities , which we followed, and it was fabulous. Very, very highly recommended. This is a must stay hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Mackenzie, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my birthday at the hotel. The staff suprised me with a birthday cake! Amazing owner who is very helpful, great staff to help you book activities, a true oasis in Bacalar.

10/10 Excellent

Lynda

Stayed 3 nights in Sep 2022