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Blue Palm Bacalar

3.5 star property
3.5-star adults-only hotel near Lake Bacalar

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Photo gallery for Blue Palm Bacalar

Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Property video
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Terrace/patio

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Avenida 5 Número 960, entre 28 y 30, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪3 min walk‬
  • Place, Fort of San Felipe
    ‪6 min walk‬
  • Place, Municipal Spa of Bacalar
    ‪15 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Pool View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Pool View

Room, 2 Single Beds, Pool View

Room, 2 Twin Beds, Pool View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

Room, 1 King Bed, Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Bacalar

City center stay.At this Mario Villanueva Madrid hotel, you'll be well placed to visit Lake Bacalar and Laguna Bacalar Ecological Park, both within a 5-minute walk. Fort of San Felipe and Zócalo are also within half a mile (1 km).

What's nearby

  • Laguna Bacalar Ecological Park - 3 min walk - 0.3 km
  • Fort of San Felipe - 6 min walk - 0.6 km
  • Ecopark Bacalar - 6 min walk - 0.6 km
  • Municipal Spa of Bacalar - 15 min walk - 1.3 km
  • Lake Bacalar - 1 min drive - 0.4 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive

Restaurants

  • ‪La Playita - ‬4 min walk
  • ‪I Scream Bar - ‬6 min walk
  • ‪Finisterre Cocina Mediterranea - ‬3 min walk
  • ‪Mango y Chile - ‬5 min walk
  • ‪La Catrina - ‬4 min walk

About this property

Blue Palm Bacalar

3.5-star adults-only hotel near Lake Bacalar
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, spa services, and tour/ticket assistance are also featured at Blue Palm Bacalar.

This 3.5-star Bacalar hotel is smoke free.

  • 8 guestrooms or units
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • No smoking on site
  • Bar or lounge
  • Dining venue
Blue Palm Bacalar offers 8 air-conditioned accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Bacalar hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Similar properties

View from property
Mikasa Bacalar Hotel Boutique, Lagoon Front
Bacalar
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, 196 reviews
The price is CA $242
CA $297 total
includes taxes & fees
Jun 2 - Jun 3
Mikasa Bacalar Hotel Boutique, Lagoon Front

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch smart TV with cable channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 15 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Blue Palm Bacalar Hotel

Blue Palm Bacalar Bacalar

Blue Palm Bacalar Hotel Bacalar

Frequently asked questions

How close is Blue Palm Bacalar to the airport?

Blue Palm Bacalar is 23.7 mi (37-min drive) away from the Chetumal, Quintana Roo (CTM-Chetumal Intl.) airport, the closest popular airport to the property.

Does Blue Palm Bacalar have an airport shuttle?

Airport shuttle services are not available at Blue Palm Bacalar.

Does Blue Palm Bacalar offer free breakfast?

Blue Palm Bacalar offers free continental breakfast every day from 8:00 AM to 10:30 AM.

Is there a casino at Blue Palm Bacalar?

No, there is no casino at this hotel.

What time is check-in at Blue Palm Bacalar?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Blue Palm Bacalar?

Free parking is not available at this hotel.

Does Blue Palm Bacalar have a pool?

Blue Palm Bacalar features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Blue Palm Bacalar have a restaurant?

Yes, there is a restaurant on site.

Does Blue Palm Bacalar have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Blue Palm Bacalar to downtown Bacalar?

Blue Palm Bacalar is 0.3 mi away from Bacalar.

Blue Palm Bacalar Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 82 out of 84 reviews
Rating 8 - Good. 2 out of 84 reviews
Rating 6 - Okay. 0 out of 84 reviews
Rating 4 - Poor. 0 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The the staff at the blue palm or exceptional. The food was amazing. It felt like a home away from home. The beauty of the property was calming. We will definitely be back next year.
Beautiful Pool
Free Bikes
Bacalar
So Delicious
Stayed 3 nights in Feb 2026

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service. Only 8 rooms and staff were continuously cleaning and maintaining the property. Great room, beautiful pool with foliage between chairs that make you feel like no one else is around. You are about 2 blocks from the beach and 4 blocks from the plaza. Generous daily breakfast was included. I would definitely stay again.
Stayed 4 nights in Feb 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room awas spotless
Stayed 1 night in Jan 2026

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent stay in Bacalar. The rooms are spacious and spotless, the pool is great, and the staff were incredibly helpful. The front desk gave us great recommendations for activities. Having bicycles available was super convenient. The location is perfect, right near everything. We nearly booked a much more expensive hotel outside of town and are so glad we didn’t. Staying here was far more convenient and enjoyable. Will be back for sure.
Stayed 2 nights in Dec 2025

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent experience. I will recommend to all of my family and friends. I will come back and I will stay here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very knowledgeable and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

LILLIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't be beat!

From the start, we had a very easy and informative check in process. We were shown to our well appointed, clean room which is situated around a gorgeous pool/courtyard area. The breakfast included is absolutely amazing! We also enjoyed a drink made with care at the bar on site. Location, grounds, and service were top notch! I would happily return!
Stayed 2 nights in Sep 2025

10/10 Excellent

Skyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for 4 nights for our first time visiting Bacalar and the place was wonderful. The owners are amazing and helpful as well as the staff. Everything they do here is so thoughtful. The food at the on site restaurant Mistura is amazing a d they have some many options. The included breakfast is also top notch and we tried something new everyday. They also have free bikes so it made getting around to everything so easy. Centro is just a short 5 minute bike away. We really loved the location and pool. The room was also spacious and clean. We will definitely be back!
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I’m a US citizen with a Mexican Permanente Status and while here in Quintana Roo I take side trips frequently to Bacalar and we had the most accommodating staff at the Blue Palm. I would highly recommend this resort and this is one I’ll stay at again. The absolute best breakfast in any resort in Bacalar. Sincerely JN lives in Akumal
Stayed 1 night in Aug 2025

10/10 Excellent

Kelli

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and very comfortable. The staff are incredibly helpful and kind. The food at the restaurant was very good although they were closed a couple of the days/times we wanted to eat. In a safe area and walking distance to everything you could need. I would definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Karina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. The room was comfortable and clean. We appreciated receiving lots of good information when checking in about activities, restaurants, etc. Pool was lovely to cool off in and breakfast was really good with variety. Would definitely return.
Stayed 4 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing boutique hotel that surprised us both when we arrived mid day. It is beautiful and although at first we thought the area was "iffy" that turned out to be absolutely wrong. Very safe, easy to walk to many dining areas and the main town square. The pool, hammocks, deck beds are all amazing. The landscaping on the hotel grounds is fantastic! The staff are wonderful. The girl at the front desk organized a massage company to come to the hotel. She also arranged a boat tour of the Bacalar Lagoon. I would love to stay here again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED Blue Palm! It’s gorgeous and very personal. Also it’s well appointed and the staff are extremely helpful & knowledgeable.
Stayed 3 nights in Feb 2025

10/10 Excellent

William, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien 10
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing piece of paradise!

We had an amazing stay at the Blue Palm Bacalar! The grounds are stunning, with landscaping worthy of a botanical garden. The restaurant food is simply amazing. So delicious and beautifully served. The owners and all staff are friendly and very helpful. Our room was clean and very comfortable. I can’t recommend this hotel highly enough.
Stayed 5 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem of a hotel - Home away from Home.

My husband and I had the most amazing stay. The room was large, the bed extremely comfortable, and the morning included breakfast was fantastic. The pool is good for a dip and for relaxing in the hammocks after a long day at the lagoons. The hotel staff at the reception, the restaurant and housekeeping were extremely friendly and helpful. The hotel setting is very tropical and holiday like.The owners (Sam and Juan - originally from Atlanta, Georgia) are there pretty much 24x7 ensuring your stay is nothing less than perfect. A big thank you to everyone at the hotel for making our stay heavenly.
Stayed 4 nights in Dec 2024

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend staying here
Stayed 3 nights in Dec 2024

10/10 Excellent

Gaston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. very friendly staff. very near to the center where restaurants are and close to the lagoon as well.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ze

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful landscaping. Excellent food at the restaurant.
Stayed 2 nights in Sep 2024

10/10 Excellent

veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato, bonito y comodo hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the highlight of our stay at this hotel. Everyone was super helpful and friendly. If you stay here you have to try the food at the hotel’s restaurant, everything was delicious!! But I personally recommend the Ceviche. Breakfast is included and although the options you have are limited everything is tasty. They have bikes that you can use for free. The town is very safe. We had a wonderful time here. The Hotel is perfectly located. Can’t wait to go back and stay more than just two days.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
We spent a relaxing weekend at this property. The rooms were spacious and clean as well as the pool was relaxing and refreshing. The included breakfast was delicious with several options to choose from on the menu. We especially loved how close everything was including many restaurants and the Eco Park that we could just walk to instead of going in the car. The owners and staff were super friendly and helpful from the time we arrived until the time we left. We will definitely be returning.
Stayed 2 nights in Aug 2024