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4.1 out of 5

"Our overall stay was just fine. My only issue was at check-in, where I saw the person behind the counter and plexiglass process multiple guests (touc ... " More

By a verified traveller on Thu 23 Jul 2020

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Hotel Description

3.5-star eco-friendly hotel near Chinook Centre

Heart of Calgary

Your stay at this Southwest Calgary hotel places you within 3 miles (5 km) of Chinook Centre and Rockyview General Hospital. Southcentre Mall and Southland Leisure Centre are also within 3 miles (5 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the 15 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 157 guestrooms also offer free WiFi and pillowtop beds. Other amenities include free wired Internet, refrigerators, and LCD TVs with cable channels.

Standard Room, 2 Double Beds (Breakfast for up to 2 adults)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$109* Per night/room 28 Sep. - 29 Sep.

Premium Room, 2 Queen Beds (Breakfast for up to 2 adults)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds (Breakfast for up to 2 adults)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite (Breakfast for up to 2 adults)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 Queen Bed (Breakfast for up to 2 adults)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed (Breakfast up to 2 people)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Carriage House Hotel & Conference Centre ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Carriage House Hotel & Conference Centre

Everyone (4) Couples (1) Family (1)
3 out of 5
Our overall stay was just fine. My only issue was at check-in, where I saw the person behind the counter and plexiglass process multiple guests (touching IDs, credit cards, etc.) wearing the same pair of gloves without sanitizing in between. When it was my turn to sign on the dotted line, she directed me to use the one pen available that the three people in front of me had also used, with no sanitation in between uses. It makes me wonder how clean those other high touch surfaces are? We’re on week two of a road trip in Alberta and B.C. and this is by far the worst we’ve seen for pandemic-related sanitation protocols.

Posted by , from Edmonton on 23 Jul. 2020

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Comment from Hotel Management

25 Jul. 2020 by Travis, Carriage House Hotel & Conference Centre

Hi Christie, We are terribly sorry to hear of this situation on your recent stay with us. I have brought this to the attention of our Front Office Manager and we have made a shift in process because of your feedback, so thank you taking the time to provide this for us. Hopefully we will able to host you again and showcase the changes that we have made.

4 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

26 Feb. 2020 by Travis, Carriage House Inn

Thank you for rating your stay with us. We hope to see you again soon.

4 out of 5
The shower, no tub. Not ideal to f you have small kids, but worked well for us. Not the largest room, but efficient use of space.

Posted by on 9 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Leslie, Carriage House Inn

Thank you for taking the time to provide a review. We look forward to welcoming you back to the hotel in the near future.

5 out of 5

Posted by on 4 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Leslie, Carriage House Inn

Thank you for taking the time to provide a review and feedback for your recent stay. We look forward to welcoming you back to the hotel in the near future.

5 out of 5

Posted by on 4 Feb. 2019

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Comment from Hotel Management

2 Apr. 2019 by Leslie, Carriage House Inn

Thank you for taking the time to provide a review and feedback for your recent stay. We look forward to welcoming you back to the hotel in the near future.

5 out of 5
Nice brand new hotel. Easy access to restaurants near by.

Posted by on 4 Jul. 2019

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Comment from Hotel Management

17 Jul. 2019 by Ashley, Carriage House Inn

Thank you for your excellent review. We look forward to hosting you on your next trip to Calgary!

3 out of 5
Although the hotel location is good, easy access to downtown and shopping center. But room and bathroom is too small, there is no separate sink outside the bathroom

Posted by , from Elk Grove, CA on 29 Aug. 2018

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Comment from Hotel Management

30 Aug. 2018 by Manager

We appreciate you taking the time to provide a review for your recent stay. Thank you for staying with us and we hope to have the opportunity to welcome you back to the hotel. Regards, Keith G

About the Carriage House Hotel & Conference Centre

Location 9030 Macleod Trail South, Calgary, AB T2H 0M4

Property Features

Carriage House Hotel & Conference Centre offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 21000 square feet (1951 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Carriage House Hotel & Conference Centre. Free self parking is available. This 3.5-star Calgary hotel is smoke free.

  • 157 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 21000 sq ft of conference space
  • 1951 sq m of conference space
  • Bar by the pool
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Calgary Intl. Airport (YYC) (27.6 km / 17.2 mi)
  • Train station: Calgary Heritage Station (0.7 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Carriage House Hotel & Conference Centre offers 157 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Calgary hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The Restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Ninety Thirty - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per day.

Pet Policy

  • Pets: CAD 20.00 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property accepts credit cards only for all on-site purchases, including incidentals.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 5.00 per day
  • Rollaway bed fee: CAD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carriage House Calgary
  • Carriage House Inn Calgary
  • Carriage House Hotel Calgary
  • Carriage Hotel Calgary
  • Carriage House Inn
  • Carriage House Inn
  • Carriage House & Conference
  • Carriage House Hotel & Conference Centre Hotel
  • Carriage House Hotel & Conference Centre Calgary
  • Carriage House Hotel & Conference Centre Hotel Calgary

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.