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Best Western Cowichan Valley Inn

Property class: 3
Enjoy the free WiFi at this 3-star Duncan hotel

Choose dates to view prices

Photo gallery for Best Western Cowichan Valley Inn

BBQ/picnic area
Restaurant
Lobby
Laptop workspace, blackout drapes, soundproofing, iron/ironing board
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
6457 Norcross Rd, Duncan, BC, V9L 6C6
  • Place, BC Forest Discovery Centre
    ‪4 min walk‬
  • Place, Victoria Harbour
  • Place, Departure Bay Ferry Terminal
    ‪52 min drive‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪82 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Larger Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

Family Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

2 Queen Beds, Non-Smoking, Work Desk, Mini Fridge, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Work Desk, Mini Fridge, Wi-Fi

  • Sleeps 2

Larger 1 King Bed Room With Jetted Bathtub Wifi Non Smoking

  • Sleeps 2

1 Queen Bed, Non-Smoking, Mini Fridge, Wi-Fi

  • Sleeps 2

Queen Room Wheelchair Accessible

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Accessible-1 Queen, Mobility Accessible, Bathtub, Work Desk, Mini Fridge, Wi-Fi, Non-Smoking, Full Breakfast

  • Sleeps 2

2 Queen Beds, Non-Smoking, Family Room, Wi-Fi

  • Sleeps 4

View all photos for Standard King Room-Non-Smoking

Bathroom

Standard King Room-Non-Smoking

  • Sleeps 2

View all photos for 1 King Bed,Nsmk,Jetted,Lrgrm,Hispd

Rainfall showerhead, free toiletries, hair dryer, towels

1 King Bed,Nsmk,Jetted,Lrgrm,Hispd

  • Sleeps 2

View all photos for 1 Queen Bed,Nsmk,Minfrg,Hispd

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

1 Queen Bed,Nsmk,Minfrg,Hispd

  • Sleeps 2

View all photos for 2 Queen Beds Nsmk Famroo Flatsc Hispd

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

2 Queen Beds Nsmk Famroo Flatsc Hispd

  • Sleeps 4

View all photos for 1 Queen Bed,Nsmk,Whlacc,Desk,Minfrg,Hispd

Laptop workspace, blackout drapes, soundproofing, iron/ironing board

1 Queen Bed,Nsmk,Whlacc,Desk,Minfrg,Hispd

  • Sleeps 2

About the area

Duncan

In Duncan .At this Duncan hotel, you'll be within half a mile (1 km) of BC Forest Discovery Centre and 3 miles (5 km) of Duncan Meadows Golf Course. Vancouver Island University-Cowichan Campus and Cowichan Performing Arts Centre are also within 3 miles (5 km).

What's nearby

  • BC Forest Discovery Centre - 3 min walk - 0.3 km
  • Vancouver Island University-Cowichan Campus - 2 min drive - 3.2 km
  • Departure Bay Ferry Terminal - 44 min drive - 61.1 km
  • Victoria Harbour - 60 min drive - 80.8 km
  • Victoria Clipper Ferry Terminal - 60 min drive - 81.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 76 min drive

Restaurants

  • ‪7-Eleven - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

Best Western Cowichan Valley Inn

Enjoy the free WiFi at this 3-star Duncan hotel
Best Western Cowichan Valley Inn offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and meeting rooms are available. A vending machine, multilingual staff, and a garden are also featured at Best Western Cowichan Valley Inn. Free self parking is available.

This 3-star Duncan hotel is smoke free.

  • 64 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Garden
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Cowichan Valley Inn offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. 64-inch plasma televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (48 inch wide door)
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)

Room amenities

Entertainment

  • 64-inch plasma TV with premium cable channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 15.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Cowichan
Best Western Cowichan Valley
Best Western Cowichan Valley Duncan
Best Western Cowichan Valley Inn
Best Western Cowichan Valley Inn Duncan
Cowichan Inn
Cowichan Valley Inn
Best Western Duncan
Duncan Best Western
Best Cowichan Valley Duncan
Best Western Cowichan Valley Inn Hotel
Best Western Cowichan Valley Inn Duncan
Best Western Cowichan Valley Inn Hotel Duncan

Best Western Cowichan Valley Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 909 reviews
Rating 8 - Good. 331 out of 909 reviews
Rating 6 - Okay. 98 out of 909 reviews
Rating 4 - Poor. 34 out of 909 reviews
Rating 2 - Terrible. 32 out of 909 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, liked the shampoo and conditioner, road wasn’t to loud even being on the road side. Only thing is breakfast should be longer than 930 especially on the weekend. We went at 910 and there was no much left
Stayed 1 night in Jan 2026

8/10 Good

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff
Stayed 1 night in Jan 2026

6/10 Okay

Mahboubeh

Liked: Cleanliness, amenities, property conditions & facilities
It was noisy after 10 pm
Stayed 4 nights in Jan 2026

6/10 Okay

Nick

Stayed 2 nights in Dec 2025

8/10 Good

Katherine

Stayed 2 nights in Jan 2026

10/10 Excellent

Porferio

Stayed 1 night in Dec 2025

8/10 Good

Brad

Stayed 1 night in Dec 2025

6/10 Okay

Sarah

Stayed 2 nights in Nov 2025

8/10 Good

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice hotel with friendly staff and adequate breakfast. It would be nice if the slots for USB cables were updated to accommodate the newer universal USB-C cables or just an additional regular electrical plug.
Stayed 1 night in Dec 2025

8/10 Good

Monte

Stayed 2 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff were friendly. The one issue is the queen bed closest to the door in room 217 - the mattress slants towards the window. Made for a not so comfortable sleep.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Would definitely stay here again. The rooms were spotless, beds were comfortable, staff were all super friendly and helpful, great food in the restaurant/loung, and free continental breakfast was definitely worthwhile. Had an enjoyable couple of nights.
Stayed 2 nights in Dec 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, amenities
Our room was very clean with an extremely comfortable bed. The staff were so welcoming and nice.
Stayed 1 night in Dec 2025

6/10 Okay

Connie

Breakfast was sparsley stalked. We were there 30 min before cut off and there was nothing left
Stayed 1 night in Dec 2025

8/10 Good

John, Victoria

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Adequate space - grassy spot nearby for pup
Stayed 1 night in Dec 2025

10/10 Excellent

Mike, Saanichton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Dec 2025

10/10 Excellent

ipek

Stayed 1 night in Dec 2025

6/10 Okay

Russell

Stayed 1 night in Dec 2025

10/10 Excellent

Roberta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great restaurant
Stayed 1 night in Dec 2025

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Tge guy on the desk was ok. The restaurant/bar was playing karioke (extremely badly) at an incredibly loud noise. No way could anyone enjoy food or drink and the noise carried trough out the ground floor. And it didn’t stop until 11pm. Pillows were too small and not firm enough. Sheet and cover were too short. Very expensive fie a motel feel.
Stayed 1 night in Dec 2025

8/10 Good

Leslie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfy beds. Staff was lovely.
Stayed 2 nights in Nov 2025

10/10 Excellent

Abhishek

Stayed 5 nights in Nov 2025

8/10 Good

Peter

Liked: Property conditions & facilities
Disliked: Staff & service
Check in at 4 pm. Front desk said that was standard in all BW facilities. Checked with BW Customer service and found that was a lie. If one wanted an earlier check in it was an extra $30. Overall, the feeling was financially desperate. A lot of little things said the owner/ franchisee was nickel and dimeing it. Duncan needs competition. At the least the owner and management of this hotel need to check into the BW Northgate in Nanaimo to see what a quality experience looks like. I don't think I will return to this location ecen though i am a loyal BW customer. The lack of consistency between BW locations is very apparent in this location.
Stayed 2 nights in Nov 2025