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An overall excellent stay. The hotel was beautiful and the staff is friendly. I was surprised that you had to go up a small set of steps to access the elevator. This made it a little difficult when carrying your luggage. I will use this hotel again in the future when I come back to Shannon.

The hotel and staff were ALL friendly and accommodating! We had a wonderful time!

All in all, this hotel offers great value for what you get. It earns an overall 3.5 star rating for me. The room was spacious and well decorated, I appreciated that the rooms were separate behind doors from open spaces, like lobbies. Half the staff we met were very kind and the other half were meh. Location is good. Bathroom could have been cleaner (is clean freaks always notice the lack of attention given to the shower seams, faucet head, etc.), the American outlet didn’t work (which was fine since we had an adapter for the European outlets), and we got smells of what we assume to be a neighbor smoking pot all night, but we made it work. Breakfast was good overall, but they don’t staff it well enough as we waited some time to be sat due to standing in line, dirty tables sitting in the dining room for the length of our meal, and empty dishes on the buffet. For the cost, the value was good.

Absolutely lovely boutique hotel. Bar is fabulous, all staff are attentive and accommodating.

Was close to the castle property, owners were very friendly.

Room and bathroom were fine They provided a fan which helped to keep the room cooler. Very close to Shannon airport