citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

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Photo gallery for citizenM London Victoria Station

Exterior
Reception
Exterior
Property amenity
Room, 1 King Bed, City View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Buckingham Palace
    ‪9 min walk‬
  • Big Ben
    ‪17 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

King Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km
  • Hyde Park - 17 min walk - 1.5 km
  • Big Ben - 17 min walk - 1.5 km
  • Piccadilly Circus - 4 min drive - 2.0 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1405 out of 1845 reviews
Rating 8 - Good. 325 out of 1845 reviews
Rating 6 - Okay. 71 out of 1845 reviews
Rating 4 - Poor. 24 out of 1845 reviews
Rating 2 - Terrible. 20 out of 1845 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and the staff was awesome, will definitely stay here again
Stayed 6 nights in Apr 2025

10/10 Excellent

elena

Stayed 2 nights in Mar 2025

10/10 Excellent

Arian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations for having a place where to crash after a lot of walking around London. Their wifi is the best of all hotels I've stayed in.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location in the Center of London.
Stayed 4 nights in Feb 2025

8/10 Good

Kevin

It was in a great location. The room was very small but clean and quiet. The iPad control was ok but would have liked individual switch for the bathroom
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah, Christchurch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay. So clean and comfortable. So close to everything especially transport. Perfect for my stay.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Jon

Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

London Gem

Perfect use of space, comfy!
Stayed 4 nights in Feb 2025

10/10 Excellent

Robin, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was stellar! And my room was clean, comfortable, and quiet!
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 Night Business Trip Solo Traveller

Great two night stay at this hotel. The location is great - 2 minutes to Victoria station, and loads of local bus routes on your doorstep. The room was small but had plenty of space for a solo traveller. Breakfast was really good - plenty of options to choose from, and a nice seating area.
Stayed 2 nights in Mar 2025

8/10 Good

James

Liked: Property conditions & facilities, room comfort
Great staff - really helpful. Room had everything you needed and was clean. Climbing over each other to get out of bed is comedy but a bit annoying!
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really easy check in. Room was awesome, staff was awesome! Would recommend to anyone
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel! Super nice staff and convenient to train and all London activities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lizzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a great hotel. Really well set up, facilities are brilliant and a HUGE comfy bed. Only tiny weird thing is as my blackout blind decided to automatically open at 1.30am making a racket while I scrabbled to find the iPad to close it again 😆
Stayed 3 nights in Mar 2025

10/10 Excellent

Laurie

Liked: Amenities
Loved the location price and technology.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Great hotel in great location. You are a hop, skip and a jump from most mass transit. There's even a Harry Potter tour bus that picks up outside!
Stayed 7 nights in Feb 2025

4/10 Poor

Glenn

Stayed 3 nights in Feb 2025

10/10 Excellent

Alastair

Stayed 1 night in Feb 2025