City Sleeper at Royal National Hotel

4.0 star property
4-star hotel near Russell Square

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Photo gallery for City Sleeper at Royal National Hotel

Relax in the spacious lobby with a sofa and armchairs, surrounded by natural views and stylish lighting.
Welcome to our hotel lobby, where guests can relax in comfort and enjoy a convenient stay.
Relax in comfort with a large bed, TV, and convenient amenities.
Stylish corridor with doors leading to individual rooms, featuring a geometric-patterned carpet and a framed picture on the wall.
Enjoy meals in a stylish dining area with a central buffet, multiple tables, and a flat-screen TV.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
38-51 Bedford Way, London, England, WC1H 0DG
  • Russell Square
    ‪2 min walk‬
  • The British Museum
    ‪6 min walk‬
  • Piccadilly Circus
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

Room options

Twin Room

8.8 out of 10
Excellent
(119 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room

8.6 out of 10
Excellent
(95 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Business Single Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

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About the area

London

Heart of London.At this London City Centre hotel, you'll be well placed to visit Russell Square and University College London, both within a 5-minute walk. Also, The British Museum is within half a mile (1 km) and Leicester Square is within 2 miles (3 km).

What's nearby

  • Russell Square - 2 min walk - 0.2 km
  • The British Museum - 6 min walk - 0.6 km
  • Leicester Square - 18 min walk - 1.5 km
  • Piccadilly Circus - 3 min drive - 1.7 km
  • Trafalgar Square - 4 min drive - 2.0 km

Getting around

  • Russell Square Underground Station - 4 min walk
  • London (QQU-London Euston Train Station) - 9 min walk
  • London City Airport (LCY) - 43 min drive

Restaurants

  • ‪Russell Square Cafe - ‬3 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Blooms Pizza Cafe - ‬1 min walk
  • ‪The Marquis of Cornwallis - ‬3 min walk
  • ‪Fortitude Bakehouse - ‬4 min walk

About this property

City Sleeper at Royal National Hotel

4-star hotel near Russell Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. City Sleeper at Royal National Hotel also features a vending machine, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 272 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
City Sleeper at Royal National Hotel offers 272 accommodations with safes and coffee/tea makers. 40-inch plasma televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided daily.

Languages

Arabic, English, Hindi, Italian, Polish, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 24 per day)

Food and drink

  • Daily English breakfast available 6:30 AM to 10:30 AM for a fee: GBP 19 for adults and GBP 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch plasma TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19 for adults and GBP 19 for children
  • Self parking fee: GBP 24 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, and debit cards. Cash is not accepted. 

Property is also known as

City Sleeper At Royal National
City Sleeper at Royal National Hotel Hotel
City Sleeper at Royal National Hotel London
City Sleeper at Royal National Hotel Hotel London

City Sleeper at Royal National Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 772 out of 1650 reviews
Rating 8 - Good. 609 out of 1650 reviews
Rating 6 - Okay. 158 out of 1650 reviews
Rating 4 - Poor. 59 out of 1650 reviews
Rating 2 - Terrible. 52 out of 1650 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness, amenities
This was one of the most TERRIBLE, AWFUL, HORRENDOUS experiences I have ever had at a hotel, and I have been traveling around the world for decades. When we checked in, we were told they didn't take American Express, which was not clear when I made the reservation. I offered to pay in cash, and they said they didn't accept cash. The management was extremely rigid and unaccommodating. We tried to work with them, and they just kept saying, This is our policy, we can't do that. They made no attempt to work with us or try to help us. I was finally able to pay the hotel bill, but it required me to become overdrawn from my bank account by thousands of dollars. The management of this hotel has the philosophy that they are always right and the customer is always wrong. They never apologize and never compromise. They run the hotel like the government of the former Soviet Union. Another thing that went wrong was that they put us in rooms that faced a courtyard with an outdoor pub. It was extremely noisy at night, past midnight. One night, there was loud carousing from people that went well past 2:30am. The hotel allowed this and did not intervene to stop the noise. They did change our rooms the next day. The worst aspect of this hotel is that they it's all about their policies and not about the needs of the customers. This hotel does NOT deserve the rating of 4 stars and excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Hannah

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great location for national museum

Stayed here during our trip to london! We have tried many areas before and we loved this one. Very close to the British national museum! 15 minute walk to Piccadilly, Leicester Square, fabulous park nearby. Close access to russel square tube! 15 minute walk to King’s Cross. We were very impressed with location. Check in was quick and simple. Room was very clean. Had ironing board and iron, nice toiletries. No complimentary water though! Hairdryer was terrible so pack your own! Lots of options for breakfast. Food was really good. Staff exceptionally friendly. We drank in the pub “the London pub” directly across from the entrance and it was lovely. Would recommend.
Stayed 1 night in May 2025

10/10 Excellent

Gil

Liked: Cleanliness, amenities, property conditions & facilities
Good value, great location, close to tube.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel service excellent room spotless bed comfy and area central and safe would highly recommend
Stayed 3 nights in May 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Erika A

Stayed 3 nights in Apr 2025

10/10 Excellent

Jicel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service by staff.
Stayed 8 nights in Apr 2025

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2025

8/10 Good

Dr.Shalini

Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Unbeatable location and great facilities. Rooms were nice size and modern looking. Our room was facing the entrance and it was a bit noisy at night - street noise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronnie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower door can be adjusted a bit to not making toilet all wet.
Stayed 4 nights in Apr 2025

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was indeed great. It was, however, the same options each day. For a stay of 11 plus days, the same meals each morning became very boring. Great breakfast nonetheless. The bed sheets were not thoroughly clean. There was evidence of hair on the sheets. Dare I say it did not look like hair from the head but from other parts of the body. The room was also cold. I do believe that the closed window does not provide an adequate seal from the outside low temperatures. Overall, it is a decent hotel if you are looking at price.
Stayed 11 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

8/10 Good

Christopher

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good, comfortable, and affordable. Breakfast is also very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Stayed 4 nights in Apr 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and the room was spacious for Europe.
Stayed 5 nights in Apr 2025

6/10 Okay

Angharad

Travelled with family
Good - Comfy beds and good location. Bad- Room smelled like a hospital, no fridge
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were lovely and comfortable. Hotel was brilliant location and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable trip staying at the hotel as a party of 2, incredibly friendly staff and clean property. We enjoyed the buffet breakfast which included a range of both continental and cooked breakfast foods. The location of the hotel is excellent, 10minutes walk from Euston Train Station and 5minutes walk to the nearest Tube Station which is well connected on the Piccadilly line - all major tourist hotspots.
Stayed 3 nights in Apr 2025

10/10 Excellent

LaQuinlan

Stayed 1 night in Apr 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025