8/10 Good
Leona
Travelled with family
Jun 16, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay after a little panic
I spent a lot of time panicking because I didn't have the check-in info, the confirmation said it would arrive 24 hours before the stay. As I didn't have this, I wasn't sure what was happening, but it turns out that they provide the check-in details at around 1pm prior to a 3pm check-in (although my original itinerary said 2pm check-in, not sure when or why this changed). If I had known this I wouldn't have been as stressed because I think this is perfectly reasonable. When I did receive the check-in instructions through WhatsApp they were very clear incl. a video of how to get to the accommodation which is right next to Rectory Road station. Also about the lock boxes and the codes, Wi-Fi, everything that you need really. We were supposed to be in a room with a king size bed and a pull-out sofa bed, but we only had one bed which I think was a king that I was sharing with my teenage daughter. This was fine because we're family. However, if I'd been with someone else this may have been a little awkward. The room was clean and tidy. And has good amenities. It's very convenient next to the station. We had to have the windows open because it was very hot (stand alone fan supplied). However, the sound of the trains (you are literally overlooking the station) didn't bother me too much. No mirror in bathroom, no lamp at the bedside which was a shame. A previous review mentioned the hallway smelling. This seems to have been resolved, it smelt nice & was very clean. Good stay overall.
Leona
Stayed 1 night in Jun 2025