Ember Locke Kensington

4.0 star property
4-star hotel near Hyde Park

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Photo gallery for Ember Locke Kensington

Bar (on property)
Family Room | Property amenity
Bar (on property)
Garden
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
202-220 Cromwell Road, London, England, SW5 0SW
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

Locke Room

9.6 out of 10
Exceptional
(23 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

City Studio

9.4 out of 10
Exceptional
(107 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Studio

9.2 out of 10
Wonderful
(22 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Studio - Accessible

8.6 out of 10
Excellent
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Ember Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Duplex Suite

9.2 out of 10
Wonderful
(14 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

City Studio - Garden View

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Family Room

  • Sleeps 4

Ember Suite

  • Sleeps 3

City Studio

  • Sleeps 2

Locke Studio

  • Sleeps 2

Locke Studio - Accessible

  • Sleeps 2

City Studio - Garden View

  • Sleeps 2

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About the area

London

London City Centre stay.A stay at this London City Centre hotel places you within half a mile (1 km) of Kensington High Street and 2 miles (3 km) of Hyde Park. Natural History Museum and Royal Albert Hall are also within 2 miles (3 km).

What's nearby

  • Cromwell Road - 1 min walk - 0.0 km
  • Bupa Cromwell Hospital - 1 min walk - 0.2 km
  • Kensington High Street - 8 min walk - 0.7 km
  • Holland Park - 8 min walk - 0.7 km
  • Kensington Gardens - 13 min walk - 1.1 km

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 14 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Earls Court Tavern - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Devonshire Arms - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Jollibee - ‬3 min walk

About this property

Ember Locke Kensington

4-star hotel near Hyde Park
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ember Locke Kensington also features a garden, laundry facilities, and an elevator. Parking is available for a fee.

This 4-star London hotel is smoke free.

  • 121 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Ember Locke Kensington offers 121 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (46 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch smart TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 847 out of 1197 reviews
Rating 8 - Good. 219 out of 1197 reviews
Rating 6 - Okay. 81 out of 1197 reviews
Rating 4 - Poor. 27 out of 1197 reviews
Rating 2 - Terrible. 23 out of 1197 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Jez

Disliked: Cleanliness, staff & service, amenities
Tiny dark room, toilet not flushing properly, missing bits and bobs, had to buy our own tea and coffee, no room cleaning despite paying £1500 for six nights, crappy over the bath shower, a member of staff came in while we were out all day and left the door open. The description is “glamorous” but it’s anything but.
Stayed 6 nights in Nov 2025

10/10 Excellent

KIRSTY

Stayed 2 nights in Nov 2025

2/10 Terrible

Fernanda

Disliked: Cleanliness, amenities, property conditions & facilities
Unfriendly staff, dirty room and smelling of fried food. I received un unexpected message saying I would not be able to check in after midnight. The whole place felt very unsafe
Stayed 1 night in Dec 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, amenities
Great location walking distance from Earls Court Underground ( we got the train directly from Heathrow Airport). Fabulous decor throughout the hotel. Room was good and had a decent sized fridge and a very good shower. It was nice to be able to open the windows too. The bed was very comfortable however the 10cm gap to the wall on one side got a bit old as we stayed five nights - would have been fine for a few nights stay.
Stayed 5 nights in Nov 2025

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities
Great staff, lovely room, excellent breakfast. Bed on the firm side.
Stayed 1 night in Dec 2025

10/10 Excellent

ASLI

Stayed 1 night in Aug 2025

4/10 Poor

Nancy

Disliked: Cleanliness, amenities, property conditions & facilities
Huge pile of trash in the hallway outside my room. Remained there for days, still there when I checked out. Disgusting.
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Stayed 1 night in Nov 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to be. Free soda in the refrigerator would be awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

Zurab

Stayed 4 nights in Nov 2025

10/10 Excellent

Ekaterina

Stayed 5 nights in Nov 2025

6/10 Okay

Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Once they fix the cleaning problem I will definitely come back
Stayed 7 nights in Nov 2025

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff couldn't have been more helpful, accommodating and friendly. Our room was lovely and situated off the courtyard so it was extremely quiet. The room was well laid out with ample room for 2, with a perfect dining nook in the mini Kitchen (which was also very convenient)! The art deco themed decor in the lobby is fabulous. We loved staying there and will definitely book a room there on our next trip to London without a doubt. A big shout out again to the reception staff! A very cool relaxed vibe in an art deco styled haven.
Stayed 1 night in Nov 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Excellent hotel, perfect location. Staff were very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Perla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay and the staff are amazing. If we go back to London we will stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Nadine

Stayed 3 nights in Nov 2025

10/10 Excellent

Aurora

Stayed 4 nights in Nov 2025

6/10 Okay

Matthew

Stayed 8 nights in Nov 2025

6/10 Okay

Chris

Travelled with group
Let’s start with the fact that there is no outside light to the building. Not great for security. The staff were pleasant and helpful. Ground floor amenities were satisfactory. Issues: Not pre-informed that there was no daily housekeeping for room. The bed was up against one wall making it near impossible for that person to easily get in and out of bed. The room lighting was poor. Mold in the shower. Had a sink, hotplate, dishes etc but no dish soap or dish towels. By our experience with 4 star hotels, Ember Locke did not come close. At best, it was a low 3. The one reason we picked a hotel over an ABNB was because we were expecting daily housekeeping and lack of this was very disappointing. We would have chosen elsewhere had we known.
Stayed 9 nights in Nov 2025

4/10 Poor

Tharmini

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We’ve stayed that the Locke aparthotel in Dublin and loved it, so we thought this London location would be equally great. Unfortunately, we found that the only positives of the Locke Studio rooms were that the beds were comfortable and the TVs had a wide selection of things to watch. The biggest problems were the bathrooms and room temperature. The shower/bathtub drains do not drain properly, so we were standing ankle deep in our own bath water. The toilets seemed old and creaked every time we sat on them. The sink taps were very strange and seemed to give off a weird odour when the water was running. The thermostat in the room did not work, so the room was always freezing at night. No matter how much we increased the temperature, it always stayed at 19 degrees. The kitchenette was somewhat well-equipped, except the fridge was very small and there wasn’t dish soap to do any dishes. Overall, this aparthotel is not worth the price for its lack of working amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Cian

Business traveller
Liked: Cleanliness, staff & service, amenities
What stood out was the staff. The rooms were amazing, but Mike who checked me in couldn't have been more accomodating.
Stayed 1 night in Nov 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities
Room service is extra.
Stayed 3 nights in Nov 2025