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Holiday Inn London - Kensington High St. by IHG

4.0 star property
4-star spa hotel near Kensington Palace

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Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Creator video
Couples treatment rooms, sauna, body treatments, aromatherapy
Bar (on property)
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi

Explore the area

View in a map
Wrights Lane, Kensington, London, England, W8 5SP
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Palace
    ‪10 min walk‬
  • Place, Royal Albert Hall
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

7.4 out of 10
Good
(13 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

7.6 out of 10
Good
(49 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

7.6 out of 10
Good
(259 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

7.2 out of 10
Good
(32 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Twin Beds

Suite, 2 Single Beds

Suite, 2 Twin Beds

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Single Beds

Premium Room, 2 Twin Beds

7.6 out of 10
Good
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Single Beds

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(82 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchenette

  • Sleeps 2
  • 1 Twin Bed

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About the area

London

City center stay.Your stay at this London City Centre hotel places you within 2 miles (3 km) of Kensington Palace and Royal Albert Hall. Olympia Events and Buckingham Palace are also within 3 miles (5 km).

What's nearby

  • Kensington High Street - 1 min walk - 0.2 km
  • Holland Park - 6 min walk - 0.5 km
  • Kensington Gardens - 7 min walk - 0.7 km
  • Kensington Palace - 10 min walk - 0.9 km
  • Royal Albert Hall - 15 min walk - 1.3 km

Getting around

  • High Street Kensington Station - 2 min walk
  • Kensington (Olympia) Underground Station - 20 min walk
  • Heathrow Airport (LHR) - 34 min drive

Restaurants

  • ‪Jacuzzi - ‬3 min walk
  • ‪Dishoom Kensington - ‬4 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Knoops - ‬4 min walk
  • ‪Pret a Manger - ‬4 min walk

About this property

Holiday Inn London - Kensington High St. by IHG

4-star spa hotel near Kensington Palace
Holiday Inn London - Kensington High St. by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. A sauna, a terrace, and a vending machine are also featured at Holiday Inn London - Kensington High St. by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 706 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 1960
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

2 restaurants, breakfast, lunch, dinner served; British cuisine
Copthorne Tara Hotel London Kensington
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, 3,491 reviews
The price is CA $108
CA $129 total
includes taxes & fees
Mar 1 - Mar 2
Copthorne Tara Hotel London Kensington

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Access to all recreational facilities is subject to a surcharge.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 803 out of 1775 reviews
Rating 8 - Good. 513 out of 1775 reviews
Rating 6 - Okay. 240 out of 1775 reviews
Rating 4 - Poor. 116 out of 1775 reviews
Rating 2 - Terrible. 103 out of 1775 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

MIKAEL, Nashua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Dec 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Just a few steps from Kensington high street tube station so easy to get around london. Beautiful and quiet area with lovely shops and cafes . The staff were all lovely and helpful . The breakfast was very good . The rooms lovely, bright and exceptionally clean . Coffee, tea and kettle in the room . My experience was excellent and I will choose to stay here again when I next come to london.
Stayed 3 nights in Nov 2025

4/10 Poor

Florian, Steinbrunn

Everything just felt slightly bad.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracey

Stayed 5 nights in Nov 2025

8/10 Good

ANDREW

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Always good year on year returing..
Stayed 3 nights in Nov 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , standard room comfortable, clean , staff friendly and professional . Easy to check in . Christmas decorations very beautiful ! We will come back
Stayed 4 nights in Nov 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is a big, busy hotel. The standard room was quite cramped and we had another large bed that was just 2 single beds stuck together. This is not a double/king! Jacuzzi was frothing from some poorly rinsed out cleaning fluid. No skin reaction yet, fingers crossed. Changing rooms have no locks on lockers so bring your own or risk leaving valuables.
Stayed 1 night in Nov 2025

10/10 Excellent

Marisa

Stayed 2 nights in Nov 2025

2/10 Terrible

Stephanie, San Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very displeased overall. Poor response regarding issues such as malfunctioning toilet and mold on shower curtain. Was only given option to move to a different room on my last day of week long stay. One day my room wasn’t made up at al and I was never given an explanation. Food in hotel restaurant was awful. Breakfast buffet poorly organized so by the time you run around whatever you first chose is cold.
Stayed 7 nights in Nov 2025

10/10 Excellent

V

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately, the room size was a bit too small for 2 people, but everything else was excellent. The SPA and breakfast was great, all rooms were clean and well maintained. There is a Starbucks cafe in the ground floor also available and the bar to serve drinks to people. The location of hotel is very well positioned, just 3 minutes aways from the tube or the main road with plenty bus options.
Stayed 2 nights in Nov 2025

2/10 Terrible

Ben

Stayed 1 night in Nov 2025

10/10 Excellent

Brunna, London

Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely birthday cake plate provided and wine - so sweet of the team.
Stayed 1 night in Nov 2025

8/10 Good

ZHENCHENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean but super small
Stayed 2 nights in Nov 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities
Friendly staff and great location
Stayed 1 night in Oct 2025

10/10 Excellent

Tyler

Stayed 1 night in Oct 2025

10/10 Excellent

Sian-Elin

Travelled with partner
Liked: Amenities
The staff were so helpful. They made our special occasion stay even more special. The only downside was breakfast on the Sunday morning when all the coffee machines weren’t working. Also, one of the lifts wasn’t working for three nights. Having said that, I would highly recommend Holiday Inn. It is a great hotel!
Stayed 3 nights in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was average at best but definitely not worth the money. We were talked into an upgrade which also was absolutely not worth it, dread to think what the room would have been like if we didn't upgrade. The room was very dark even with all the lights on, plus one light above the bed didn't work. Bathroom door lock was broken too, not a big deal but not great for a superior room. One day housekeeping didn't clean the room by the time we arrived back home at 5pm. When we called to ask for the room to be serviced they did arrive quickly. The surrounding area of the hotel is nice, near High Street Kensington, and there are decent seating areas in the foyer and reception. Would I use it again? Not at the same price, could have found much nicer hotels for the same price and even nearer central London.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, immaculate and reasonably priced.
Stayed 1 night in Sep 2025

8/10 Good

Harminder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Lifts were broken throughout the stay however to the point my mother had to use the stairs from 4th floor with her bad knees.
Stayed 2 nights in Nov 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities
Rooms were clean and staff were really nice and courteous.
Stayed 1 night in Oct 2025

10/10 Excellent

Keara

Stayed 6 nights in Oct 2025

10/10 Excellent

Catherine

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
I dint make breakfast I had been v sick though the night and the morning . All the staff were so kind especially the head of security and a guest who was a pilot who help me when I became faint and wouldn’t leave me until a member of staff arrived to help .
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 5 nights in Oct 2025

6/10 Okay

Scott

Stayed 1 night in Nov 2025