2/10 Terrible
Jerry, Malaysia
Jul 26, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever.
Jerry
Stayed 2 nights in Jul 2018
Matlaide Superior Apartments
3.5 star property
3.5-star hotel near ExCeL Exhibition Centre
Choose dates to view prices
Photo gallery for Matlaide Superior Apartments
Reviews
2.02.0 out of 10
Popular amenities
- Free WiFi
- Breakfast available
- Parking available
- Kitchen
Explore the area
42 Hare Street, London, England, Se18 6ne
- Woolwich Foot TunnelPlace, Woolwich Foot Tunnel4 min walk
- Thames RiverPlace, Thames River6 min walk
- University of East London, Docklands CampusPlace, University of East London, Docklands Campus12 min drive
- London (LHR-Heathrow)Airport, London (LHR-Heathrow)102 min drive
Room options
Deluxe Apartment, 2 Bedrooms, City View
- City view
- Sleeps 6
- 2 King Beds and 1 Double Sofa Bed
View all photos for Classic Apartment, 2 Bedrooms, City View
Classic Apartment, 2 Bedrooms, City View
- City view
- Sleeps 6
- 2 King Beds and 1 Double Sofa Bed
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About the area
London
Greenwich stay.A stay at this Greenwich hotel places you within half a mile (1 km) of Thames River and 3 miles (5 km) of ExCeL Exhibition Centre. Also, Greenwich Park is within 3 miles (5 km) and O2 Arena is within 6 miles (10 km).
What's nearby
- Woolwich Foot Tunnel - 4 min walk - 0.4 km
- Thames River - 6 min walk - 0.6 km
- Thames Barrier information Center - 19 min walk - 1.7 km
- Charlton Athletic Football Club - 7 min drive - 2.6 km
- University of East London, Docklands Campus - 12 min drive - 2.4 km
Getting around
- Woolwich Arsenal Station - 7 min walk
- Woolwich Arsenal DLR Station - 7 min walk
- London City Airport (LCY) - 35 min drive
Restaurants
- Starbucks - 8 min walk
- The Coffee Lounge - 6 min walk
- GAIL's Bakery - 8 min walk
- The Visitors Book Café - 8 min walk
- Dial Arch - 8 min walk
About this property
Matlaide Superior Apartments
3.5-star hotel near ExCeL Exhibition Centre
As a guest of Matlaide Superior Apartments, you'll find barbecue grills and tour/ticket assistance. Public spaces have free WiFi. Parking is available for a fee.
This 3.5-star London hotel is smoke free.
- 4 guestrooms or units
- Breakfast available (surcharge)
- Tour and ticket information
- BBQ grill(s)
- No smoking on site
Matlaide Superior Apartments offers 4 accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchens with separate dining areas and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This London hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay movies. Microwaves and refrigerators can be requested. Housekeeping is provided on a limited basis.
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Property amenities
Family friendly
- In-room kitchen
- In-room washer/dryer
- Living room
- Microwave on request
- Refrigerator on request
- Separate in-room dining area
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (GBP 10 per stay)
- Wheelchair-accessible parking available
Food and drink
- Full breakfast available for a fee: GBP 7 for adults and GBP 5 for children
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
Room amenities
Entertainment
- Flat-screen TV with premium cable channels
- Pay movies
Bedroom
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower/bathtub combination
- Towels provided
Food and drink
- Coffee/tea maker
- Electric kettle
- Kitchen
- Microwave on request
- Refrigerator on request
- Separate dining area
More
- Heating
- Iron/ironing board
- Living room
- Safe
- Separate sitting area
- Washer/dryer
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 8 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Cash deposit: GBP 150.0 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for full breakfast: approximately GBP 7.00 for adults and GBP 5.00 for children
- Self parking fee: GBP 10.00 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard.
Property is also known as
Matlaide Superior Apartments Apartment London
Matlaide Superior Apartments Apartment
Matlaide Superior Apartments London
Matlai Superior s London
Matlaide Superior Apartments Hotel
Matlaide Superior Apartments London
Matlaide Superior Apartments Hotel London
Matlaide Superior Apartments Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 4 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 4 out of 4 reviews
2 - Terrible
4
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Property conditions & facilities
Reviews
2/10 Terrible
Tanuja
Jun 8, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
On the day of our stay, I got a call from the owner. She asked me approx what time I will reach the property. I told her that we will reach around 9pm. And she was ok with that. In the evening I called her back and asked if it is ok if we are bit late. She said that she will come back to us in few minutes. Around 8.30pm I got a SMS from her that because we did not turn up before 8pm, our booking has been cancelled. We tried to reach her but her phone was switched off. We had to rush to coach station in heavy rain with my 2year old daughter as that was the only option for us. I will not recommend this apartment to anyone mainly because of their terrible customer service.
Tanuja
Stayed 1 night in May 2018
2/10 Terrible
Ben
May 22, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfit to live in and nothing like pictures or as described. Tv didn’t work. Man spent half an hour upon arrival trying to make hot water come on (to no avail). Cupboards filthy. No curtains in any room just very transparent drapes. Not suitable for children. Check in host rude and unpleasant.
Ben
Stayed 1 night in May 2018
2/10 Terrible
Verified traveller
Jun 21, 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking was cancelled without any notification
When I arrived in London there was no sign of the apartment, so I couldn't find it. When I called the phone number, they told me that apparently my booking was cancelled. Sadly I didn't receive any notification about it, so I had to book another place to stay the evening I arrived (which ofcourse is hard and expensive in London)
Verified traveller
Stayed 1 night in Jun 2018