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The Portobello Serviced Apartment by Concept Apartments

3.0 star property
3-star apartment near Westfield London Shopping Centre

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Photo gallery for The Portobello Serviced Apartment by Concept Apartments

Exterior detail
Balcony Small Studio Apartment | Terrace/patio
One Bedroom Split Level Apartment
Mini-fridge, microwave, stovetop, electric kettle
One Bedroom Split Level Apartment | Living room
Reviews
7.8

Good

Popular amenities

  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
37 Chepstow Villas, London, England, W11 3DP
  • Popular LocationKensington Palace20 min walk
  • Popular LocationWestfield London Shopping Centre4 min drive
  • Popular LocationHyde Park4 min drive
  • AirportLondon (LHR-Heathrow)37 min drive

Room options

View all photos for Balcony Small Studio Apartment

Iron/ironing board, free WiFi, bed sheets

Balcony Small Studio Apartment

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Studio Apartment

Small Studio Apartment | Living area

Small Studio Apartment

  • 13 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basement Room

Basement Room | Private kitchen

Basement Room

  • 18 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio Apartment

Standard Studio Apartment | Private kitchenette

Standard Studio Apartment

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Split Level Apartment

One Bedroom Split Level Apartment | Living room

One Bedroom Split Level Apartment

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Lower Ground floor

Large Lower Ground floor

Large Lower Ground floor

  • 15 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Lower Ground Floor Studio

Small Lower Ground Floor Studio

Small Lower Ground Floor Studio

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About the area

London

Royal Borough of Kensington and Chelsea stay.Your stay at this Royal Borough of Kensington and Chelsea apartment places you within 2 miles (3 km) of Westfield London Shopping Centre and Kensington High Street. Hyde Park and Royal Albert Hall are also within 2 miles (3 km).
View more Apartments in LondonOpens in a new window

What's nearby

  • Kensington Palace - 20 min walk
  • Westfield London Shopping Centre - 4 min drive
  • Kensington High Street - 4 min drive
  • Hyde Park - 4 min drive
  • Royal Albert Hall - 5 min drive

Getting around

  • Kensington (Olympia) Underground Station - 6 min drive
  • Notting Hill Gate Underground Station - 7 min walk
  • London City Airport (LCY) - 62 min drive

Restaurants

  • Granger & Co - 6 min walk
  • Gail's - 4 min walk
  • Earl of Lonsdale - 2 min walk
  • The Prince Albert - 6 min walk
  • Farm Girl Cafe - 1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Portobello Serviced Apartment by Concept Apartments

3-star apartment near Westfield London Shopping Centre
WiFi is free in public spaces.

This 3-star London apartment is smoke free.

  • 15 guestrooms or units
  • No smoking on site
The Portobello Serviced Apartment by Concept Apartments offers 15 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3-star apartment have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers with rainfall showerheads.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Languages

English, Hebrew, Hungarian, Polish, Romanian, Ukrainian

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Kitchenette

  • Refrigerator (mini)
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Towels provided
  • Shampoo
  • Hair dryer
  • Soap
  • Toilet paper

Living spaces

  • Heated floors

Entertainment

  • Flat-screen TV

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No elevators
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Iron/ironing board

Location highlights

  • In the shopping district

Things to do

  • Bicycle rentals on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 15 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's DUVE mobile app before check-in

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    No onsite parking is available. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

Property is also known as

The Portobello Serviced Apartment
The Portobello Serviced Apartment by Concept Apartments London

The Portobello Serviced Apartment by Concept Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 20 reviews" "
Rating 8 - Good. 6 out of 20 reviews" "
Rating 6 - Okay. 3 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.2/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

4/10 Poor

Sarah

Business traveller
Disliked: Room comfort
Hot, stuffy and cramped basement room
The basement apartment is very small and with only a sash window opening on to a back courtyard, it didn't feel safe to leave this open at night and without any other ventilation or air conditioning, the room was extremely hot and stuffy. Check in was complicated and the key had not been left in the box where it should be by housekeeping. Noise levels from other residents in the building were also disturbing at night.
Stayed 2 nights in Oct 2023

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
The apartment was very clean, comfortable, and convenient. I very much enjoyed my stay there, the only drawback was that the wifi was not consistent - I only had to work from the apartment for 3 hours and wasn't able to connect that whole time (though later when I was relaxing, Netflix didn't seem to be an issue).
Stayed 6 nights in Jun 2022

6/10 Okay

Footbed

Liked: Cleanliness
Stayed 2 nights in Jun 2022

8/10 Good

Christine, Cranebrook

Liked: Cleanliness, amenities, property conditions & facilities
Tiny apartment but suitable for short stay. Location fantastic. Would be nice if there was a proper door handle as the door is very hard to pull close with the metal "Lip" type handle. Check in was easy and uncomplicated.
Stayed 5 nights in May 2022

4/10 Poor

Julie

Disliked: Cleanliness, room comfort
HOT room even in Springtime.
The apartment was very cute and certainly sufficient for a month long stay. BUT I would never stay here again and in fact had to check out early. The room was HOT and I mean HOT. Temps were only in the 70s at the most and the little ceiling fan did nothing to move air and cool off the room. It was hard to sleep. We left the window open but the blind kept breaking and so we Couldn’t pull it up to get better air into the room at night. The room smelled like someone had left an onion in it and was almost nauseating when you opened it each time. Mgmt was told and did nothing. Mind you it was a small refrigerator that could have been replaced for the cost of one night in the room and they did nothing. In fact when told they acted like I was crazy. My sister was with me a couple nights and my daughter for a few and they both agreed that the stench when you opened the door was awful. The location was wonderful even with all the construction. Beware though - NO LIFTS - we were on the 3rd floor It’s a lot of stairs to haul Luggage.
Stayed 25 nights in Apr 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a building fairly recently renovated. Attractive, clean, great location just off Portobello Road and about 5-8 minute walk from Nottinghill Gate tube station. Studio apartment small my US standard but average for Europe. I will be a repeat customer!
Stayed 6 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
The Hotel was good. only one thing to complain is the guess who live above me are very annoying walking middle of the night and early in the morning. I can't sleep well for 4 days.
Stayed 7 nights in Oct 2021

8/10 Good

Erin

Liked: Cleanliness
Fancy digs, small space
Be prepared: very small space. I actually couldn't open my suitcase all the way unless I put it on the bed. The building itself is very modern, and the flat feels brand new. I was lucky enough to get a first floor flat with a balcony. But I actually don't like how they don't let you know or let you choose what type of flat / floor you'll be on when booking. You could end up on lower ground, no balcony, or 2nd floor +. There will be street noise, but I used fans overnight, and it was fine. It was fine for a week, if you don't plan to cook or need a lot of space.
Stayed 7 nights in Aug 2021