For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll be steps from Tower Bridge and within a 10-minute walk of Tower of London with a stay at this London City Centre hotel. Also, HMS Belfast is within half a mile (1 km) and The Shard is within 2 miles (3 km).
Dining options, 2 bars/lounges
This smoke-free hotel's 2 restaurants, 2 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
Free WiFi, Smart TVs
The 801 guestrooms have Smart TVs with digital channels and offer free WiFi and 24-hour room service. Other amenities include coffee/tea makers, free bottled water, and safes.
The Tower Hotel ratings based on 27 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for The Tower Hotel
Everyone (8)Couples (8)Family (11)
4 out of 5
Close to where we wanted to go. Excellent for site seeing.
Posted by a verified traveller on 19 Feb. 2020
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4 out of 5
The desk staff were eager to upgrade our original booking but failed to provide information about the details of the upgrade. Upgrades occurred but no additional benefits were explained or enjoyed. When queried about the upgrade details, they were explained upon check out. Not a satisfactory checkout when extra services were charged but not enjoyed during the stay. Poor communication and confused desk staff were the cause.
Posted by a verified traveller on 12 Feb. 2020
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5 out of 5
Posted by a verified traveller on 22 Jan. 2020
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5 out of 5
Knowing our plane would arrive at Heathrow at 8am after a long flight from New York, several weeks before arriving, I contacted the hotel directly to inquire about an early check in. I had been willing to pay an additional amount or even book an additional night, but was told to contact the hotel upon our arrival in London and that my request had been added to our file. What I didn't know then, was that I would become extremely ill during the flight - something that has never happened to me before and because of this, I didn't think to call them. Originally the early check in was so that we could rest, but needed it as I was still quite ill when we arrived at the hotel probably about 11am. The young lady at the reception desk told me to leave my phone number and she would text us as soon as a room was available - though I felt like she was just trying to get me to go away so she could help the next person in line. We waited until 1pm, all the while I had my head down or was going back and forth to the restroom on the floor above. When my husband approached reception again, a different employee was extremely kind and got us into a room immediately. When my husband came to the coffee lounge area to tell me this good news, I thought I would cry. What a crazy way to start the trip - sick as a dog on the plane and then the long wait for a room I had requested and offered to pay for nearly two months in advance. In the end, we really enjoyed our stay in the great location.
Posted by a verified traveller on 8 Jan. 2020
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4 out of 5
Posted by a verified traveller on 29 Dec. 2019
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5 out of 5
The view is wonderful. Some problems with noise late from workmen late at night.
Posted by a verified traveller on 1 Nov. 2019
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5 out of 5
We loved our stay at the Tower Hotel! Our view from our room was amazing. The staff was very friendly and helpful. The location was great - within walking distance to Tower of London and Tower bridge and Tower Hill Tube station. There was an extra bonus of having Starbucks and a little convenience store next to hotel also. We would highly recommend the Tower Hotel!
Posted by a verified traveller on 30 Oct. 2019
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4 out of 5
The location is great, right next to the Tower of London. The room was large enough but not overly spacious and the bed was very comfortable. We ate in the Vicinity restaurant where the food was yummy and the service was great. I only wish there had been more gluten-free options on the menu. There weren't enough to warrant a second visit just to eat the same things.
Posted by ANDREA, from Austin, TX on 23 Oct. 2019
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5 out of 5
Excellent location! Staff couldn’t have been better. Cannot beat the view. Lots to do there.
Posted by a verified traveller on 21 Oct. 2019
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5 out of 5
Had a lovely time..it's a very beautiful hotel great location..we be booking it again in the future
Posted by a verified traveller on 14 Oct. 2019
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Comment from Hotel Management
16 Oct. 2019
by Bechir M
Dear Guest,
Thank you for choosing to stay with us.
I am so delighted to know that you had such a lovely time that you will be looking to book a room with us again.
We look forward to your next stay.
Kind regards,
Bechir Messaoud
Hotel Manager
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5933 square feet (551.2 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Tower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star London hotel is smoke free.
Airport: Heathrow Airport (LHR) (33.2 km / 20.6 mi)
Train station: London Fenchurch Street Station (1.3 km / 0.8 mi)
Metro station: Tower Gateway Station (0.5 km / 0.3 mi)
Parking: Self parking available for a surcharge
Room Amenities
The Tower Hotel offers 801 accommodations with safes and complimentary bottled water. 49-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
In-room dining (24 hours)
Smart television
Digital channels
Coffee maker
Shower and tub combination
Housekeeping (daily)
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Ensuite bathroom
Wheelchair accessible
Food & Drink
Guests can enjoy English breakfast for a fee.
Vicinity - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
XI Bar & Lounge - This bar specializes in local and international cuisine and serves light fare only. Open daily.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 2:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for GBP 20.00 per night.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staffed front desk
Parking height restrictions apply
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for English breakfast: GBP 12 per person (approximately)
Self parking fee: GBP 25 per day
Rollaway bed fee: GBP 20.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
