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Ayres Hotel Ontario at the Mills Mall

3.5-star property
4395 Ontario Mills Pkwy, Ontario, CA 1-855-887-0424
5.0 out of 5
Exceptional!
See all 4 travelocity Reviews

"The late night airport shuttle driver was very friendly, and the front desk staff were very welcoming. This was very good considering I was traveling ... " More

By a verified traveller on Thu 02 Nov 2023

Points Of Interest

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Hotel Description

Hotel near Ontario Mills Shopping Mall, connected to a shopping center in Ontario

Heart of Ontario

Within a 5-minute walk of the hotel, you'll find Ontario Mills Shopping Mall and iFLY Indoor Skydiving - Ontario. Toyota Arena and Villaggio Nail Spa are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $171* Per night/room 30 Apr. - 1 May

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Ontario Mills Mall ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Ontario Mills Mall

Everyone (4)
5 out of 5

Posted by , from Anaheim on 31 Jan. 2024

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Comment from Hotel Management

22 Mar. 2024 by cindy

Your satisfaction means the world to us, and we look forward to welcoming you back for another exceptional stay in the future! If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.

5 out of 5
The late night airport shuttle driver was very friendly, and the front desk staff were very welcoming. This was very good considering I was traveling all day

Posted by on 2 Nov. 2023

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Comment from Hotel Management

3 Nov. 2023 by General Manager

Thank you for choosing to stay with us. With the many options that are available, we're glad you chose us. Please come and stay with us again should your travels bring you back to the area.

5 out of 5

Posted by on 19 Aug. 2023

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Comment from Hotel Management

26 Sep. 2023 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at The Best Western Ontario. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Thank you,

5 out of 5

Posted by on 13 Aug. 2023

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Comment from Hotel Management

26 Sep. 2023 by General Manager

Thank you for taking the time to complete our online survey regarding your recent stay at The Best Western Ontario. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Thank you,

About the Ayres Hotel Ontario at the Mills Mall

Location 4395 Ontario Mills Pkwy, Ontario, CA 91764

Property Features

Best Western Ontario Mills Mall offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 797 square feet (74 square meters) and includes conference space. An area shuttle within 3 miles and a roundtrip airport shuttle at scheduled times are free. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Best Western Ontario Mills Mall. Free self parking is available. This Ontario hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • 797 sq ft of conference space
  • 74 sq m of conference space
  • Full breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Rancho Cucamonga Station (2.8 km / 1.8 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 miles
  • Parking: Free self parking

Room Amenities

Best Western Ontario Mills Mall offers 105 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ontario hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Best Western Ontario Mills Mall offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ayres Inn Ontario Mills Mall
  • Ayres Ontario Mills Mall
  • Ayres Hotel Ontario Mills Mall
  • Ayres Inn Suites Ontario at the Mills Mall
  • Best Western Ontario
  • Ontario Mills Mall Ontario
  • Best Western Ontario Mills Mally
  • Best Western Ontario Mills Mall Hotel
  • Ayres Hotel Ontario at the Mills Mall
  • Best Western Ontario Mills Mall Ontario
  • Best Western Ontario Mills Mall Hotel Ontario

You should know

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.