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Best Western Diamond Bar Hotel & Suites

2.5 star property
Hotel perfectly located for exploring Diamond Bar

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Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator
Exterior
Restaurant
Lobby
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • California State Polytechnic University, Pomona
    ‪4 min drive‬
  • Raging Waters
    ‪9 min drive‬
  • In-N-Out Burger Pomona Dragstrip
    ‪9 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Diamond Bar

Heart of Diamond Bar.Within 6 miles (10 km) of this hotel, you'll find California State Polytechnic University, Pomona and Phillips Paw Park. Royal Vista Golf Club and Western University of Health Sciences are also within 6 miles (10 km).

What's nearby

  • California State Polytechnic University, Pomona - 4 min drive - 5.6 km
  • Fairplex - 8 min drive - 10.4 km
  • Raging Waters - 9 min drive - 12.6 km
  • In-N-Out Burger Pomona Dragstrip - 9 min drive - 11.5 km
  • BAPS Shri Swaminarayan Mandir - 11 min drive - 16.2 km

Getting around

  • Walnut Industry Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 33 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Basil And Co. - ‬4 min walk
  • ‪Habit Burger & Grill - ‬3 min walk
  • ‪Taco Bell - ‬4 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Hotel perfectly located for exploring Diamond Bar
WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. Best Western Diamond Bar Hotel & Suites also features an outdoor pool, a garden, and coffee/tea in a common area. Self parking is free.

This Diamond Bar hotel is smoke free.

  • 97 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Diamond Bar Hotel & Suites offers 97 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Diamond Bar hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

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Ayres Suites Diamond Bar

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  • Hot tub
  • Breakfast included
  • Parking included
4.7 out of 5, Exceptional, 1,213 reviews
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.99 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.99 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 343 out of 1003 reviews
Rating 8 - Good. 253 out of 1003 reviews
Rating 6 - Okay. 162 out of 1003 reviews
Rating 4 - Poor. 109 out of 1003 reviews
Rating 2 - Terrible. 136 out of 1003 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Concepcion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the property area its near to all stores and restaurants My room is located exactly where the ice maker and it disturbs my sleep everytime someone gets an ice
Stayed 1 night in May 2025

8/10 Good

Anthony

Liked: Amenities
Staff was friendly. Room better than expected
Stayed 1 night in May 2025

8/10 Good

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants within walking distance and easy access to highways. Only reason i gave it 4 stars instead of 5 is because the toiletries seemed cheap and the towels were hard and old. Standard bagels, waffle, cereal, oatmeal, muffins for breakfast but all looked packaged. Cant complain because its free.
Stayed 2 nights in May 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in May 2025

4/10 Poor

Mireya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
They charged me a deposit that i wasn't aware of and never said anything about a deposit to me
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 2 nights in May 2025

6/10 Okay

Gregory

Travelled with family
Hopefully you’ll get a room on the inside of the building. If you’re facing the freeway, you’ll be up all night. It was constant traffic noise all night. That said, the room was nice. Staff….checkin guy was not the friendliest, but he did his job. Would I stay here again. Probably. The saving grace is as a Coffee Bean right across the street.
Stayed 1 night in May 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We checked it the lady was very nice and helpful. At night all you can hear is the free way. In morning we asked for late check out without even checking the guy was like no then When asking manager something said no since we booked with 3rd party so we ended up checking out at 11
Stayed 1 night in May 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice very friendly staff nice property. Would definitely stay again.
Stayed 1 night in Apr 2025

8/10 Good

Dan

Business traveller
Overall good place , good breakfast for the price
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Stayed 1 night in Apr 2025

6/10 Okay

CRAIG FROSTY

Stayed 2 nights in Apr 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and friendly staff made my stay easy and convenient
Stayed 1 night in Mar 2025

6/10 Okay

Isabella

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Romel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was super clean and the staff was wonderful
Stayed 1 night in Mar 2025

8/10 Good

Sara

Liked: Amenities, property conditions & facilities
The area was nice , close to my friend's . Bed and amenities were great for the one night we were there. The floor was a little dirty but not terrible. Will be staying here again when I visit my friend
Stayed 1 night in Mar 2025

10/10 Excellent

Elsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable comfort

The room was very comfortable. The price on hotels.com was better than the one offered by the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and clean but door needs a better seal because you can hear the air/noise come into the room .
Stayed 1 night in Apr 2025

2/10 Terrible

Kuan Meng

Stayed 2 nights in Mar 2025