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Your stay at this Westchester hotel places you within 3 miles (5 km) of Toyota Sports Performance Center and Hollywood Park Casino. Kia Forum and SoFi Stadium are also within 6 miles (10 km).
Free airport shuttle
This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the shopping center shuttle, self parking, and coffee shop/cafe.
Four Points by Sheraton Los Angeles International Airport ratings based on 67 Verified Reviews
Review Summary
3.1
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.0 out of 5.0
Guest reviews for Four Points by Sheraton Los Angeles International Airport
Everyone (42)Couples (9)Family (13)
1 out of 5
This has the feel of a dumpy motel. It’s pretty run down.
Posted by Monica, from Thousand Oaks on 31 Mar. 2024
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Comment from Hotel Management
1 Apr. 2024
by Customer Service
Monica, we regret to hear your recent stay did not meet expectations. We aim to provide a comfortable and relaxing experience, and we're disheartened to hear that we fell short. We appreciate the feedback as we continuously strive to make improvements. Your comments will be taken into consideration as we work to enhance our guest experience.
1 out of 5
The property was outdated. The room I was in Rm 256, had issues with heat, the room i was transferred to rm 370 had issues with the heating unit being super loud when on. Parking $50 per day, ridiculous. I will never stay here again and make sure I post my concerns.
Posted by Elliot on 5 Mar. 2024
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Comment from Hotel Management
7 Mar. 2024
by Customer Service
Elliot, we regret to hear of your recent experience. We're sorry you faced challenges with the heating in your room, and understand your concerns regarding the parking fee. Comfort and convenience are key aspects of our service. We are keen to better understand these issues, and we encourage you to contact our management directly to discuss them in more detail. We're grateful for your feedback and will use it to improve. Despite your recent experience, we hope to have the opportunity to regain your trust in the future.
5 out of 5
It was great
Posted by Peter on 26 Feb. 2024
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Comment from Hotel Management
27 Feb. 2024
by Customer Service
Peter, it's wonderful to hear that your stay at Four Points Los Angeles International Airport was noteworthy. We strive to give our guests a superb experience. Feel free to share more details about what made your stay exceptional. Looking forward to welcoming you back!
4 out of 5
Posted by Cindy on 3 Feb. 2024
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5 out of 5
Everything was great except the people protesting in front
Posted by Francisco on 23 Jan. 2024
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Comment from Hotel Management
24 Jan. 2024
by Customer Service
Francisco, thank you for praising Four Points Los Angeles International Airport. It is unfortunate to hear about the situation in front of the hotel. While this circumstance is beyond our control, our team members always strive to provide a peaceful and enjoyable environment for our guests. Nonetheless, we are glad that this did not overshadow your overall positive experience. We look forward to welcoming you back for another excellent stay in the future.
3 out of 5
Shuttle that can pick up at airport and use to and from is very convenient. Food options in restaurant for dinner were limited but still good.
Posted by Eric on 18 Jan. 2024
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Comment from Hotel Management
19 Jan. 2024
by Customer Service
Eric, thank you for taking the time to share your thoughts. It's gratifying to know that you found our airport shuttle service beneficial. Regarding your comments on our dining experience, we always strive to offer a diverse array of dishes, and we appreciate your constructive feedback. It will be taken into account as we continually refine our offerings to ensure we meet our guests' needs and expectations.
1 out of 5
The property needs a major renovation, the rooms are dirty, the shower and sink faucet have a string of water; no pressure. One elevator was stuck with people inside and another one didn’t work. So they only had one elevator for all guests. The bottom sheet of the mattress was not a fitted sheet so the mattress would uncover. Endless list of details. Plus they charge a $50 dollar charge for early check in. Never again will I stay there. We had three room changes until one was half descent.
Posted by Martha on 15 Jan. 2024
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Comment from Hotel Management
16 Jan. 2024
by Customer Service
Martha, we regret to hear that your experience did not match your expectations. It's unfortunate that you found our facilities to be below standard. We constantly aim to provide a comfortable and satisfactory stay for all our guests, so it's unfortunate to hear about your room change experience. Your feedback on the water pressure, elevators, and bedding is noted - it is vital input as we strive to improve. Please also know that we try to accommodate early check-in requests as a convenience, and we regret if this has caused any misunderstanding. We sincerely hope you will consider giving us another opportunity to serve you better in the future.
2 out of 5
Urinated toilet cover, smelly room, shuttle is every 40 minutes with no certain schedule.
Posted by Jun on 14 Jan. 2024
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Comment from Hotel Management
16 Jan. 2024
by Customer Service
Jun, it's regrettable to hear about the issues you encountered during your stay. It's our top priority to maintain cleanliness and ensure the comfort of our guests. We've noted your feedback about the shuttle service, and we will look into streamlining the process for future guests. Your comments will be shared with the team to prevent such instances in the future. We do hope to have another chance to provide you with a more pleasant experience.
5 out of 5
It is a nice property with helpful staff. The room cleaning staff was very professional and experienced.
Overall it was good value for money as it was clean and the sheets and bed which are the most important aspect of the stay were good quality.
Posted by Lud on 30 Dec. 2023
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Comment from Hotel Management
13 Jan. 2024
by Customer Service
Lud, we're delighted to hear you enjoyed your stay at Four Points Los Angeles International Airport. It's wonderful that our team members, especially those in housekeeping, made a great impression on you with their professionalism. We're pleased that you found our accommodations to be high-quality and offering good value, specifically noting the cleanliness and our premium bedding. Thank you for your kind words and we look forward to welcoming you back in the future.
2 out of 5
We liked the staff that was helpful but we had issues with the bath tub not draining so you were standing in a pool of water. We found a cockroach in our room was we only get parking comped no offer to clean the room or move.
Posted by Alysha on 17 Dec. 2023
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About the Four Points by Sheraton Los Angeles International Airport
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
Bar/lounge
Dining venue(s)
Fitness facility
Property Features
Four Points by Sheraton Los Angeles International Airport offers its guests an outdoor pool and a 24-hour fitness center. Along with a coffee shop/cafe, there's a snack bar/deli on site. A business center, meeting rooms, and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15005 square feet (1394 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Four Points by Sheraton Los Angeles International Airport. A roundtrip airport shuttle is free (available on request). Limited parking is available for a fee and is offered on a first-come, first-served basis. This Los Angeles hotel is smoke free.
1 building
561 guestrooms or units
9 levels
Meeting rooms
15005 sq ft of conference space
1394 sq m of conference space
Deli
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Terrace
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
No smoking on site
Coffee shop
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Internet access - wireless
Metro station: Aviation/Century Station (1 km / 0.6 mi)
Property shuttles: Free airport shuttle; shopping center shuttle
Parking: Self parking available for a surcharge
Room Amenities
Four Points by Sheraton Los Angeles International Airport offers 561 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Pillowtop beds
LCD television
Cable channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Bathtub or shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (once per stay)
Weekday newspapers (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Change of towels (on request)
Change of bedsheets (on request)
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at 3:00 AM
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
This property's airport shuttle is available daily from 6 AM to 1:30 PM and 4 PM to midnight.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 17 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per night.
Free cribs (infant beds)!
Pet Policy
Pets: USD 100.00 per accommodation, per stay
Only dogs are allowed
Weight limit: 40 lbs per pet
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.
Children stay free
Minimum guest age is 18
Pets Allowed-Specific Rooms Only
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
UnionPay
Staffed front desk
Smoke detector
Security system
LGBTQIA friendly
Children stay free 17
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
gap period enforced between guest stays 48 hours
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Cashless transactions are not available
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 350 per accommodation, per stay
Administrative fee: USD 12.72 per accommodation, per night
We've listed all charges provided to us by the property.
The property charges a mandatory Administration Fee related to the Los Angeles Hotel Worker Protection Ordinance. Please contact the property for more information.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Uncovered self parking fee: USD 50 per day (in/out privileges)
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: USD 75 (subject to availability)
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Four Points Los Angeles International Airport
Four Points Sheraton Hotel Los Angeles International Airport
Four Points Sheraton Los Angeles International Airport
Sheraton Four Points
Sheraton Los Angeles International Airport
Four Points Sheraton Los Angeles International Airport Hotel
4 Points By Sheraton Los Angeles International Airport
Los Angeles Four Points
Four Points Los Angeles
Four Points by Sheraton Los Angeles International Airport Hotel
You should know
Pool access available from 7:00 AM to 7:00 PM.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
