6/10 Okay
Verified traveller
Aug 23, 2025
Disliked: Cleanliness
The best thing about our stay was the excellent communication with property manager. Too bad the property did not meet expectations. It was definitely not clean. There was trash on the floor in the kitchen from prior guests, food crumbs on the kitchen counter, family room floor and master bedroom floor. There was hair in the master bathroom shower and on the floor - not ours! Towels were nicely rolled and displayed on each bed but they were all very damp. We were going to dry them, but the dryer was full of sheets and towels from prior guests so we had to hang them over the shower enclosures to dry. The unit below us was also a rental, and the occupants chose to ignore the "9pm quiet hour" and played loud music until after 3:00 a.m. both nights. This information was also shared with the property manager during our stay.
Verified traveller
Stayed 2 nights in Aug 2025