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Quality Inn & Suites Montebello - Los Angeles

2.5-star property
7709 Telegraph Road, Montebello, CA 1-855-887-0424
3.0 out of 5
See all 7 travelocity Reviews

"Everything is what you would expect. Minus the first roach we saw, that wasn’t even that bad. It wasnt until the second roach (waterbug). It was the s ... " More

By a verified traveller on Mon 15 Apr 2019

Points Of Interest

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Hotel Description

Hotel near Commerce Casino in Montebello

South Montebello stay

Your stay at this South Montebello hotel places you within 3 miles (5 km) of Commerce Casino and Citadel Outlets. L.A. Live and Walt Disney Concert Hall are within 12 miles (20 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like full breakfast and free self parking.

Standard Room, 1 King Bed, Accessible with Roll-In Shower, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $146* Per night/room 28 Apr. - 29 Apr.

Standard Room, 2 Double Beds, Accessible with Roll-In Shower, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non-Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn & Suites Montebello - Los Angeles ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Quality Inn & Suites Montebello - Los Angeles

Everyone (1) Couples (1) Family (7)
5 out of 5
Inside

Posted by on 1 Aug. 2021

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Comment from Hotel Management

7 Aug. 2021 by Perla R.

Thanks for staying with us. We appreciate your feedback!

2 out of 5
The AC went out and when I told them they kept sending the maintenance man to the wrong room ( didn't even bother giving me a courtesy call to see why they couldn't make contact w me) they offered me a room to switch to after midnight...who wants to wake up there kids and move everything bat that time they were informed about 7pm the next day the manager basically said good luck bc there were no more rooms available for us to accommodate to and the place has cockroachs when I tried to get a refund they offered a 10 percent off I was so irritated...I called there quest Service line and was on hold over an hour finally spoke w a manager she put me on hold for another 45min I finally left a message and have yet to hear back from anyone.. horrible service dirty rooms...oh yea I also found a baby sock in my sheets...WE HAVE NO BABIES!!!

Posted by , from Big Spring Texas on 16 Mar. 2020

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Comment from Hotel Management

20 Mar. 2020 by KM

Martha, thank you for your feedback. We will be working with our team to make sure these issues do not happen again.

3 out of 5

Posted by on 29 Dec. 2019

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Comment from Hotel Management

15 Jan. 2020 by NA

Thank You

2 out of 5
The entire building smelt of weed , on top of that we got locked out of our room multiple times

Posted by on 21 Oct. 2019

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Comment from Hotel Management

19 Dec. 2019 by mb

Thank you for your feedback we will address this issue with the manager.

2 out of 5
The room was very dated, there was a stain on the bedding of the bed my daughter slept in, the curtain was broken and could only open half way, the bathtub was clogged and water drained very slowly. Now I'm not sure if there were bedbugs as we did not examine the mattresses but we definitely got bitten by something on our arms and backs- all 3 of us.

Posted by on 17 Apr. 2019

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Comment from Hotel Management

25 Apr. 2019 by pr

Hello Alejandro, We appreciate your time in writing us a review. We are sorry to hear about your stay. We will work hard to fix the issue you experienced. We hope you give us another opportunity in the near future.

3 out of 5
Everything is what you would expect. Minus the first roach we saw, that wasn’t even that bad. It wasnt until the second roach (waterbug). It was the size of my fist and I don’t have Trump hands. I didn’t mind it too much, but my lady won’t let me forget. Breakfast was, eh, 4 out of 10, area was ok, luckily we were surrounded by the LA area, lots of other things to see. If you stay here, don’t spend too much time at your hotel, satisfactory at best.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

15 Apr. 2019 by PR

Dear Guest, Thank you for giving us a review regarding your recent stay with us. We apologize for the experience during your stay and will share your review with the appropriate department. Hope you stop by on your next trip to LA

4 out of 5
Buen lugar para descansar, solo que no tiene jacuzzi y nunca hicieron la limpieza de la habitación. Habitaciones grandes y cómodas.

Posted by on 17 Oct. 2021

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Comment from Hotel Management

6 Dec. 2021 by Perla R.

Dear Jerry, Thank you very much for your honest review of your recent stay at our hotel. Our housekeeping at the moment is upon request only. Hope to see you again soon!

About the Quality Inn & Suites Montebello - Los Angeles

Location 7709 Telegraph Road, Montebello, CA 90640

Property Features

Quality Inn & Suites Montebello - Los Angeles offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 4500 square feet (418 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Quality Inn & Suites Montebello - Los Angeles. Self parking is free. This Montebello hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 5 levels
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Built in 1965
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Commerce Station (2.5 km / 1.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Quality Inn & Suites Montebello - Los Angeles offers 149 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.

Oasis Restaurant & Lounge - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 18.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 18
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Montebello Quality Inn
  • Quality Inn Montebello
  • Quality Montebello
  • Quality Inn & Suites Montebello Hotel Montebello
  • Quality Inn And Suites Montebello

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.