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4.3 out of 5

"When making the reservation there was no information about all the services have been canceled at the Sheraton. No valet, no Bellman, no room service. ... " More

By a verified traveller on Fri 09 Oct 2020

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Hotel Description

4-star eco-friendly hotel near Los Angeles Forum

Close to airport

You'll find Toyota Sports Center and Hollywood Park Casino within 3 miles (5 km) of this hotel. Los Angeles Forum and Loyola Marymount University are also within 6 miles (10 km).

Poolside dining

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the 34 conference rooms, 24-hour business center, and free airport shuttle. WiFi in public areas is free.

Comfy beds, flat-screen TVs

Boasting comforts like pillowtop beds and pillow menus, the 803 guestrooms also offer 24-hour room service and flat-screen TVs with cable channels. Coffee/tea makers, hair dryers, and laptop-compatible safes are also available.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$121* Per night/room 30 Nov. - 1 Dec.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Gateway Los Angeles Hotel ratings based on 58 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Gateway Los Angeles Hotel

Everyone (37) Couples (7) Family (14)
5 out of 5

Posted by on 6 Nov. 2019

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Comment from Hotel Management

6 Nov. 2019 by HotelMgmt

We are delighted you had a five-star time staying with us. It would be a treat to welcome you back. Thank you!

2 out of 5
The house keeping service was terrible and our room was beside another room with a door in between so it was very noisy for both of people in each room.

Posted by on 4 Sep. 2019

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Comment from Hotel Management

6 Sep. 2019 by HotelMgmt

We're sorry to hear of your less than ideal stay. Please know we are working closely with Housekeeping to ensure this remains a one time error and a learning experience for us. We hope to see you again soon.

4 out of 5

Posted by on 12 Oct. 2020

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3 out of 5
When making the reservation there was no information about all the services have been canceled at the Sheraton. No valet, no Bellman, no room service. It would’ve been nice to know this before hand.

Posted by , from Los Ángeles on 9 Oct. 2020

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3 out of 5
There was a huge line for check in and most people did not social distance and also had their noses hanging out of their masks. No one regulated the guests and took 30 min to check in.

Posted by on 17 Aug. 2020

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1 out of 5

Posted by on 14 Aug. 2020

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1 out of 5

Posted by on 27 Jul. 2020

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5 out of 5
The location was perfect. The hotel staff was friendly and the atmosphere of the hotel was great. No loud noise, disrupting behavior and while there everyone followed the cdc guidelines and wearing protective masks.

Posted by on 2 Jun. 2020

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5 out of 5

Posted by on 24 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by HotelMgmt

We love to hear from our guests, and just thrilled you had a great time. Thank you and come back soon!

5 out of 5

Posted by on 19 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by HotelMgmt

What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.

About the Sheraton Gateway Los Angeles Hotel

Location 6101 W Century Blvd, Los Angeles, CA 90045

Property Features

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this hotel measures 56834 square feet (5280 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-friendly Sheraton Gateway Los Angeles Hotel. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Los Angeles hotel is smoke free.

  • 1 building
  • 803 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 56834 sq ft of conference space
  • 5280 sq m of conference space
  • Built in 1981
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Los Angeles Intl. Airport (LAX) (1.4 km / 0.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Gateway Los Angeles Hotel offers 803 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 11:00 AM.

Brasserie - This poolside restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Costero Bar - This bar specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Costero Bistro - This bistro specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Uncovered self parking fee: USD 50 per night
  • Late check-out fee: USD 85 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sheraton Gateway
  • Hotel Sheraton Gateway Los Angeles Airport
  • Sheraton Gateway
  • Sheraton Gateway Hotel
  • Sheraton Gateway Hotel Los Angeles Airport
  • Sheraton Gateway Los Angeles Airport
  • Sheraton Gateway Los Angeles Airport Hotel
  • Sheraton Hotel Gateway
  • Sheraton Hotel Los Angeles Airport
  • Sheraton Los Angeles Airport
  • Sheraton Gateway Los Angeles
  • Sheraton Los Angeles
  • Los Angeles Sheraton
  • Sheraton Gateway Los Angeles
  • Sheraton Gateway Los Angeles Hotel Hotel
  • Sheraton Gateway Los Angeles Hotel Los Angeles
  • Sheraton Gateway Los Angeles Hotel Hotel Los Angeles

You should know

  • Sheraton Gateway Los Angeles Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.