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Savoy Le Grand Hotel

5-star property
Avenue de la Menara, Marrakech, 1-855-887-0424
1.5 out of 5
See all 2 travelocity Reviews

Points Of Interest

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Hotel Description

Family-friendly 5-star hotel near Jemaa el-Fnaa

City center retreat

Within a 15-minute walk of this Hivernage hotel, you'll find Avenue Mohamed VI and Palais des Congrès. Jemaa el-Fnaa and Majorelle Gardens are also within 3 miles (5 km).

Poolside dining

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this luxury hotel. Families will appreciate the children's pool, barbecue grills, and supervised childcare. Enjoy the 2 indoor pools and free perks like continental breakfast and free self parking.

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
CA $290* Per night/room 25 May - 26 May

Suite Prestige a une chambre-Vue Piscine

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite Deluxe a une chambre-Vue Jardin

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Double Room, 1 King Bed, Pool View (Prestige)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite Prestige a deux chambres - Vue Piscine

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Savoy Le Grand Hotel ratings based on 2 Verified Reviews

Review Summary
1.5 out of 5 1.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Savoy Le Grand Hotel

Everyone (1) Family (1)
2 out of 5
Check in is very slow and complicated. Never seem to be properly staffed at reception, but the staff are pleasant. The fa ciliates are nice and well maintained. Service is generally less attentive than one would expect in a higher end hotel. Don't have a clue how to make a martini.

Posted by , from Marrakech on 20 Apr. 2019

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1 out of 5
Unprofessional staff , stay away from it

Posted by on 12 May 2022

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Comment from Hotel Management

9 Aug. 2022 by MARKETING DEPARTEMENT

Dear Customer, We would like to thank you warmly for your comment following your experience at the Savoy le grand hotel Marrakech. We were delighted to learn that your stay with us gave you great satisfaction, and that you appreciated the service offered by the members of our teams, our tasty gastronomy, the facilities and equipment of the hotel and the advantageous location for Marrakech visitors. We have also taken note of your remarks, we have transferred them to the departments concerned for processing because at the Savoy our priority is to satisfy you and to provide you with a service worthy of the name and It is thanks to your remarks that we can improve our Service quality. We hope that we will have the pleasure of welcoming you once again. Best regards

About the Savoy Le Grand Hotel

Location Avenue de la Menara, Marrakech, 40000

Property Features

As a guest of Savoy Le Grand Hotel, you'll find a full-service spa, 2 outdoor swimming pools, and 2 indoor swimming pools along with a health club and a children's pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Spa services, a library, and a terrace are also featured at the luxury Savoy Le Grand Hotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Marrakech hotel.

  • 368 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • Built in 2015
  • Continental breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 2
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Valet parking (surcharge)

Transport

  • Train station: Marrakech Central Station (2 km / 1.2 mi)
  • Property shuttles: Airport shuttle and cruise terminal shuttle
  • Parking: Free self parking; valet parking and extended parking available for a surcharge

Room Amenities

Savoy Le Grand Hotel offers 368 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10:30 AM.

Le Metropole - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Alfredo - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.

Taliouine - This restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required. Open daily.

Bog´art - Onsite piano bar.

Rocks bar - This bar is located by the pool.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include a health club.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3:00 AM

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 55.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No elevators
  • Children stay free
  • Noise-free rooms not guaranteed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.92 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20.00 per vehicle (one way)
  • Covered valet parking fee: EUR 10 per day (in/out privileges)
  • Covered extended parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 55.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Savoy Grand Hotel Marrakech
  • Savoy Grand Hotel
  • Savoy Grand Marrakech
  • Savoy Le Grand Hotel Hotel
  • Savoy Le Grand Hotel Marrakech
  • Savoy Le Grand Hotel Hotel Marrakech

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.