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"Overall great experience, sraff, food, entertainment and facilities were on point. " More

By a verified traveller on Mon 06 Nov 2023

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Hotel Description

3.5-star all-inclusive property, connected to a shopping center in Hip Strip

On the beach

At this Hip Strip property, you'll be within a 5-minute walk of Aquasol Beach Park and Doctor's Cave Beach. Jamaica Beaches and Dead End Beach are also within half a mile (1 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. Spend a day at the beach kayaking, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Standard Double Room, 1 Bedroom, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Royal Decameron Cornwall Beach All Inclusive ratings based on 29 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Royal Decameron Cornwall Beach All Inclusive

Everyone (6) Couples (7) Family (9)
3 out of 5
The service could have been better. No towels. No water. Told us to buy it from the gift shop. My wife only drinks water. Better get to buffet as soon as it opens because they don't replenish. If you tip the right people you can get what you want! Entertainment people were awesome!! Daily events and program planners! Awesome! Jamal and MJ will take care of you!!

Posted by on 10 Dec. 2022

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Comment from Hotel Management

11 Dec. 2022 by Guest Services

It was a pleasure hosting you at the Royal Decameron Cornwall Beach. We do regret to learn that you did not enjoy your stay with us. We will be investigating the deficiencies highlighted and will be making corrective measures where necessary and we apologize for the inconveniences. We do welcome you back to stay with us which will give us the opportunity to provide a more memorable experience.

2 out of 5
1. No hot water in room the last 2 days of stay 2. Staff promises to bring towels to replace those turned in. They do not. Front desk promises to have towels sent up; they do not. 3. Requested iron and ironing board which was supposed to be in the room brought up to use. They did not after two different requests. 4. No handholds/grab bars in shower or bathroom. 5. Dining room staff could not keep up with demand of number of customers to eat at most meals. Attitudes were poor. Poor customer service. 6. Concierge was non-existent. A few local entrepreneurs waited in the lobby to try to accommodate tours and travel requests. 7. New Year's Eve festivities were not known publicly and was only announced vaguely in an information sheet provided hours before the event. The directions were unclear and we were unaware that the event was actually being held at the sister hotel This hotel claims a 4-star rating. I have stayed at better hotels with 2-star ratings. This hotel deserves less than 2 stars.

Posted by , from Bronson on 2 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by Management

Good day Major,It was a pleasure hosting you at the Royal Decameron Cornwall Beach. We do regret to learn that you did not enjoy your stay with us. We will be investigating the issues highlighted and will be making corrective measures where necessary and we apologize for the inconveniences. We do welcome you back to stay with us which will give us the opportunity to provide a more memorable experience.Royal Regards

5 out of 5
Overall great experience, sraff, food, entertainment and facilities were on point.

Posted by on 6 Nov. 2023

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Comment from Hotel Management

19 Nov. 2023 by Management

Good day Lenox,It was a pleasure hosting you at the Royal Decameron Cornwall Beach. We are happy to learn that you had a great stay and enjoyed the food, staff, facilities and entertainment. We strive to give a memorable experience and is able to improve through your valuable feedback. We do welcome you back to stay with us again.

1 out of 5

Posted by on 2 Nov. 2023

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Comment from Hotel Management

19 Nov. 2023 by Management

Good day Nerine, It was a pleasure hosting you at the Royal Decameron Cornwall Beach. We do regret to learn that you did not enjoy your stay with us. We do welcome you back to stay with us which will give us the opportunity to provide a more memorable experience.Royal Regards

1 out of 5
No towels had to use beach towels to shower. No evening entertainment worth attending, boring. Rooms are not clean or maintained. Broken lamps, tv, mold on ceiling, slider door barely open, furniture falling apart. Had to beg for towels (joke) and the fridge to be replenished. Food is terrible. If you have kids be prepared nothing for them to do other than the pool and beach. I would never come back. Complained and that did nothing. Not even the promised call from the manager of the employee who promised a return cal as well. Travelocity was of no help getting a resolution. The insurance did nothing for the issues we had and the hotel had to approve any transfers. Needless to say it was a terrible week and experience. Not sure if I will book through Travelocity again since there was no support.

Posted by on 29 Oct. 2023

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Comment from Hotel Management

19 Nov. 2023 by Management

Good day Kelley,It was a pleasure hosting you at the Royal Decameron Cornwall Beach. We do regret to learn that you did not enjoy your stay with us. We will be investigating the issues highlighted and will be making corrective measures where necessary and we apologize for the inconveniences. We do welcome you back to stay with us which will give us the opportunity to provide a more memorable experience.Royal Regards,

4 out of 5
NICE GROUNDS

Posted by on 10 Oct. 2023

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Comment from Hotel Management

19 Nov. 2023 by Management

Good day Sharon, Thank you for choosing Royal Decameron Cornwall Beach. We are happy that you had a good experience with us. Thank you for sharing your feedback and review they will help us improve. We look forward to hosting you in the near future.

5 out of 5
I liked the fact that the property was centrally located .Near to shopping. The property was clean, The staff was attentive.

Posted by on 23 Aug. 2023

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1 out of 5
My first room the air conditioner went out There was a puddle of water outside the shower every time i took a bath. So we had a room change The flooring was always wet so we kept a towel on floor. I startes to get sick. So my hubby started stripping the bed and the had black spots, su you no what tha mean.mole on the bed .40th birthday ruined 😪

Posted by on 18 Aug. 2023

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2 out of 5
While the facility has an amazing ocean view everything else was basic or subpar. My party had 3 room and each room had at least 1 issue. Our room had no iron, we were given a safe code with no safe in the room and beds are very uncomfortable. Facility needs a cosmetic upgrade and get better entertainment during the day and night.

Posted by on 28 Jul. 2023

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4 out of 5
The staff was amazing very accommodating and pleasant

Posted by on 13 Jul. 2023

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About the Royal Decameron Cornwall Beach All Inclusive

Location Cornwall Beach, Montego Bay, St. James

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • All meals served buffet-style
  • All available beverages included

Property Features

Royal Decameron Cornwall Beach All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Royal Decameron Cornwall Beach All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like windsurfing and kayaking. Free breakfast is available. Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a garden, and a terrace. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Montego Bay property.

  • 1 building
  • 142 guestrooms or units
  • 5 levels
  • 3 bars or lounges
  • Built in 2016
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Royal Decameron Cornwall Beach All Inclusive offers 142 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Montego Bay property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Jamrock - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Oliva Restaurant - This theme restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Zion - Onsite bar. Open daily.

Bohio - Onsite bar. Open daily.

Jungla - Onsite bar. Open daily.

Spa Services

  • Facial treatments

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Decameron Cornwall Beach Hotel
  • Royal Decameron Cornwall Beach All Inclusive Montego Bay
  • Royal Decameron Cornwall Beach Montego Bay
  • Royal Decameron Cornwall Beach
  • Royal Decameron Cornwall Beach All Inclusive Montego Bay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.