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Arlo NoMad

4-star property
11 East 31st Street, New York, NY 1-855-887-0424
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4.6 out of 5
Wonderful!
See all 16 Travelocity Reviews

"Great hotel, lovely rooms and excellent staff! The location is superb! " More

By a verified traveller on Wed 08 Jul 2020

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Hotel Description

4-star boutique hotel near Empire State Building

In shopping district

Within a 10-minute walk of this Midtown hotel, you'll find Empire State Building and Madison Square Park. Macy's is 0.5 mi (0.8 km) away.

Restaurant, coffee shop

This hotel features a restaurant and 3 bars/lounges. Enjoy the a rooftop terrace and perks like free WiFi. Valet parking, a 24-hour business center, and a coffee shop are also offered.

Free WiFi, refrigerators

In addition to flat-screen TVs with cable channels, the 249 guestrooms offer free WiFi and refrigerators. Other amenities include premium bedding, hair dryers, and safes.

Bunk

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$106* Per night/room 1 Sep. - 2 Sep.

1 King Bed (City)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Queen Bed, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Accessible (Bunk)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

1 Queen Bed (Urban)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Queen Bed (City)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Arlo NoMad ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arlo NoMad

Everyone (8) Couples (3) Family (4)
5 out of 5
Great hotel, lovely rooms and excellent staff! The location is superb!

Posted by on 8 Jul. 2020

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Comment from Hotel Management

8 Jul. 2020 by Aziz

Hello there, Thank you for your feedback. I'm glad you enjoyed your stay with us. We hope to see you again soon.

5 out of 5
It was easy! And after checking they didn’t really bother me! I could come and go as I please!

Posted by , from New York on 1 Jul. 2020

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Comment from Hotel Management

1 Jul. 2020 by Carly

Hello Parnell, Thank you for sharing your review! We are so glad you enjoyed your visit and hope to see you again soon. Warm Regards, Carly Carly Antonioli Assistant Front Office Manager

4 out of 5
Nice clean and convenient close to subway stop. In Korean area so lots of Korean restaurants around. Room is rather small but is really all you need for NY

Posted by , from CT on 1 Feb. 2020

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Comment from Hotel Management

1 Feb. 2020 by Benjamin

Hi VAD, Thank you for your review! We loved reading how our fabulous NoMad / Korea Town location was perfect for your time in NYC! We would love to host you again! Warmly, - Benjamin Sebring | Director of Front Office

3 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Grace Z.

Hello there! Thank you for taking a moment to leave a review in regards to your most recent stay here at Arlo NoMad. I am very sorry to see you didn't enjoy yourself as much as you could've. Here at Arlo we pride ourselves on the service we provide to our guests & love to use all of our reviews as learning tools. If there is anything we could've done to make your stay more enjoyable please let us know! Hope to see you again! Best,

5 out of 5
The room snacks were on point, and the complementary snacks in the lobby were nice too.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by Benjamin

Hi there, Thank you for taking the time to write your review and share your experience with us! We are pleased to read that the snack offerings were the cherry on top of your stay! Wishing you the best, - Benjamin Sebring | Director of Front Office

5 out of 5
The property was like an oasis in a block that needed some uplifting. Arlo NoMad is a fantastic property in NYC without breaking your budget. Has all the amenities you really need and almost anything else on property. Every staff member was helpful, welcoming, and professional. The free glass of wine at happy hour was an unexpected treat.

Posted by on 21 Nov. 2019

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Comment from Hotel Management

21 Nov. 2019 by Cordell Nelson

Hello! We are so glad to see that you enjoyed your stay with us and thank you for your wonderful review! We are happy to now call you family and we are eager to host you with us again in the near future! Take care, Cordell

5 out of 5
We enjoyed our stay at the Arlo NoMad. The locations was good for us. They have a happy hour with free drinks for hotel guests which was a welcome perk. Our room was clean and just like the photos. It was very small but had what you need. I want to give a huge shout out to the staff, who were helpful and friendly to a person. The front desk, luggage guys, bar tenders, everyone was very nice! I went to the coffee bar every morning and it was always quick and delicious. Thanks Arlo!

Posted by on 22 Oct. 2019

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Comment from Hotel Management

22 Oct. 2019 by Carly

Hi there, Thank you for sharing your review! We are so thrilled that you enjoyed your time with Arlo, especially our Digital Detox hour. We hope to welcome you back soon! Warm regards, Carly Carly Antonioli Assistant Front Office Manager

5 out of 5

Posted by on 22 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Jeanell Reynoso

Thank you so much for your feedback!

5 out of 5
Nice hotel and excellent location. The view from my room was amazing , thank you .

Posted by on 5 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Benjamin

Hi there, Thank you for taking the time to write your review and share your experience with us! We are overjoyed to read that you had the best time and the most amazing view! Come back soon so we can do it all over again! Warmly, - Benjamin Sebring | Director of Front Office

1 out of 5
The room is smaller than a standard bathroom. Hotel desk staff said "This is a boutique, sir. All the rooms are like this". Great. $375 for one night in a bathroom-size room. No, thank you very much. When you get in the bed, you cannot get out without stepping over your partner. Hopeless is one word. Way overpriced is another. Ripoff is a third. The desk staff was kind enough to throw in breakfast for the two of us. Not enough to get over my disappointment. Hyatt that night was charging $250 with a much larger room and better amenities. The room in the Arlo did not even have an end table. You would bump your head against the TV if you are not careful. 4-star for this? I don't know what the world is coming to!

Posted by on 4 Jul. 2019

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Comment from Hotel Management

4 Jul. 2019 by Jeanell R.

Hello there, We are very sorry to heat that you did not enjoy the aspects of the hotel and were not aware that we were a micro concept hotel. We completely understand that our rooms are not for everyone and hope you were able to find a different accommodation that suited you more.

About the Arlo NoMad

Location 11 East 31st Street, New York, NY 10016

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A 24-hour business center and meeting rooms are available. WiFi is free in public spaces. There are 6 meeting rooms available. A rooftop terrace, a library, and tour/ticket assistance are also featured at the boutique Arlo NoMad. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 31 levels
  • 3 bars or lounges
  • 3 conference rooms
  • Built in 2016
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: LaGuardia Airport (LGA) (14.6 km / 9.1 mi)
  • Train station: New York W 32nd St. Station (0.5 km / 0.3 mi)
  • Metro station: 33 St. Station (Park Av. S) (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Arlo NoMad offers 249 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 11:00 AM.

Lamalo - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

BARlo - Onsite bar. Open daily.

Arlo Roof Top - Onsite rooftop bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the SafeStay (AHLA - USA) sanitization guidelines; and the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 24.00 for adults and USD 24.00 for children (approximately)
  • Valet parking fee: USD 65 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arlo Nomad Hotel New York
  • Arlo Nomad Hotel
  • Arlo Nomad New York
  • Arlo NoMad Hotel
  • Arlo NoMad New York
  • Arlo NoMad Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.