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Arlo NoMad

4-star property
11 East 31st Street, New York, NY 1-855-887-0424
4.2 out of 5
Very good!
See all 23 travelocity Reviews

"The air conditioning was a bit low. Made it hard to sleep. " More

By a verified traveller on Wed 07 Jul 2021

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Hotel Description

4-star boutique hotel near Empire State Building

In shopping district

Within a 10-minute walk of this Midtown hotel, you'll find Empire State Building and Madison Square Park. Macy's is 0.5 mi (0.8 km) away.

Restaurant, terrace

This hotel features a restaurant and 3 bars/lounges. Enjoy the a rooftop terrace and perks like free WiFi. Valet parking, a 24-hour business center, and a coffee shop are also offered.

Free WiFi, refrigerators

In addition to flat-screen TVs with cable channels, the 249 guestrooms offer free WiFi and refrigerators. Other amenities include premium bedding, hair dryers, and safes.

Bunk

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $157* Per night/room 26 Jan. - 27 Jan.

Room, 1 Queen Bed, City View, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Queen Bed, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Queen Bed (Urban)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Queen Bed (City)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Arlo NoMad ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Arlo NoMad

Everyone (10) Couples (6) Family (6)
3 out of 5
The air conditioning was a bit low. Made it hard to sleep.

Posted by on 7 Jul. 2021

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Comment from Hotel Management

8 Jul. 2021 by Arlo Team

Hello there, thank you for choosing Arlo NoMad. We do appreciate the honest feedback. We will do our due diligence to rectify all issues and ensure it does not occur again in the future Though your stay with us may have not been a 10/10, rest assured that we will do our best to make sure your following stay is as cozy as possible. Thank you for being our guest!

1 out of 5
horrible website says 18 you show up they say 21 and i’m still waiting for a refund.

Posted by on 1 May 2021

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Comment from Hotel Management

3 May 2021 by Miguel Aviles - Front Office Manager

Please reach out to Expedia directly for any refund regarding your reservation

5 out of 5
Paula at the desk upgraded us without being asked. The rooftop is amazing and the staff that I dealt with were very friendly.

Posted by on 28 Apr. 2021

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Comment from Hotel Management

9 May 2021 by Rachel

Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. We have provided a link below for ease. https://www.arlohotels.com/arlo-nomad/reviews/

1 out of 5
I didn’t like that there was no consist communication coming from the staff. They were all telling my different things that made me lose money in the process.

Posted by on 25 Mar. 2021

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Comment from Hotel Management

26 Mar. 2021 by Rachel

We are sorry to hear there were issues with your stay. We hope for the opportunity to invite you back for a true Arlo experience.

5 out of 5

Posted by on 9 Feb. 2021

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Comment from Hotel Management

19 Feb. 2021 by Front Office Management

Thank you for sharing such a kind review! We hope to welcome you back soon.

5 out of 5

Posted by on 17 Dec. 2020

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Comment from Hotel Management

18 Dec. 2020 by Mike F.

Hey there! Thank you so much for this 5/5 review! We truly appreciate this and hope to see you back again soon!

5 out of 5

Posted by on 6 Dec. 2020

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Comment from Hotel Management

6 Dec. 2020 by Front Office Management

Thanks for sharing your review, we hope to welcome you back soon!

4 out of 5
Overall great experience, I wish it had better parking.

Posted by on 20 Oct. 2020

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Comment from Hotel Management

22 Oct. 2020 by Arlo Team

Thank you for your feedback as it is much appreciated. We hope to have you stay with us again in the near future.

4 out of 5

Posted by on 20 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by Arlo Team

Thank you so much for your review, it is greatly appreciated!

5 out of 5

Posted by on 19 Sep. 2020

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Comment from Hotel Management

19 Sep. 2020 by Mike F.

Hey there ! Thank you so much for this wonderful 5/5 review! We truly appreciate you and this feedback! We hope to see you back at Arlo NoMad soon!

About the Arlo NoMad

Location 11 East 31st Street, New York, NY 10016

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can unwind with a drink at one of the 3 bars/lounges. A 24-hour business center and meeting rooms are available. WiFi is free in public spaces. There are 6 meeting rooms available. A rooftop terrace, a library, and tour/ticket assistance are also featured at the boutique Arlo NoMad. For a fee, parking is available. This 4-star New York hotel is smoke free.

  • 1 building
  • 249 guestrooms or units
  • 31 levels
  • 3 bars or lounges
  • 3 conference rooms
  • Built in 2016
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: New York W 32nd St. Station (0.5 km / 0.3 mi)
  • Metro station: 33 St. Station (Park Av. S) (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Arlo NoMad offers 249 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Lamalo - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

BARlo - Onsite bar. Open daily.

Arlo Roof Top - Onsite rooftop bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), SafeStay (AHLA - USA), and Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 75 per stay
  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 81 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arlo Nomad Hotel New York
  • Arlo Nomad Hotel
  • Arlo Nomad New York
  • Arlo NoMad Hotel
  • Arlo NoMad New York
  • Arlo NoMad Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.