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Hampton Inn & Suites Staten Island

2.5-star property
1120 South Ave, Staten Island, NY 1-855-887-0424
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3.9 out of 5
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See all 11 Travelocity Reviews

"Staff was helpful and friendly. Breakfast was excellent. Rooms were clean and beds comfortable. Only complaint is shuttles are not readily availabl ... " More

By a verified traveller on Sat 02 Jan 2016

Points Of Interest

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Hotel Description

Hotel near Staten Island Mall in Staten Island

In Staten Island

Your stay at this Bloomfield hotel places you within 6 miles (10 km) of Staten Island Mall and Staten Island Zoo. Staten Island Children's Museum and Wagner College are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 107 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$137* Per night/room 28 Jan. - 29 Jan.

Studio Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

One king studio ste nonsmok

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hampton Inn & Suites Staten Island ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hampton Inn & Suites Staten Island

Everyone (5) Couples (1) Family (1)
5 out of 5
Propert was easy to get to access. Lighting in parking lot was good. Hotel clean and impressive looking. Staff very nice and respectful. Room was large and very well appointed.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by Hampton Inn & Suites Staten Island

Greetings! We appreciate you taking the time to share this feedback with us. We're so happy to hear that you enjoyed your visit, and hope you'll stay with us again soon!

4 out of 5

Posted by on 23 May 2019

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5 out of 5
There was a broken shade in room. There also was dresser in the handicap room just a small cupboard with pull out wire draws.

Posted by on 8 Apr. 2019

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3 out of 5
Our room was a handicapped room (which we had not requested) with a door that was difficult to open and close it stuck so tightly it was extremely hard to manage. The blind/shade had a broken adjusting cord and had a large paper clamp on it which you had to use to hold up one side of the blind/shade to get any view/light from the window. 2nd floor room was very noisy and bathroom had stains on the commode and on wall next to commode. Have stayed at the hotel many times over the years when visiting family on Staten Island. Always satisfied but this time got a bad room or it’s had a lot of delayed maintenance since my last visit 2 1/2 years ago. Free shuttle is great.

Posted by on 1 Apr. 2019

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4 out of 5

Dont plan on shuttle

Pros: Breakfast
Cons: More shuttles available, or better management of current fleet.
Staff was helpful and friendly. Breakfast was excellent. Rooms were clean and beds comfortable. Only complaint is shuttles are not readily available to ferry or airport. That means taxi fares nearly cancel savings versus just staying closer to Manhattan.

Posted by on 2 Jan. 2016

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4 out of 5

Great parking

It was very good, the people where very friendly and helpful.

Posted by , from new Hampshire on 1 Sep. 2015

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4 out of 5

The staff made me feel welcomed.

Pros: Free breakfast, Free Internet, Quiet
Cons: Nothing close, restaurant in the hilton gardens was expensive!
Although, I thought that the service was friendly, there were some areas that needed improvement. Such as one shower door was not operating smoothly and the door handle/railing was broken, and the soap scum (black) that had accumulated under the shower doors was flaking while showering (I spent some time c leaning it off while in the shower). The elevator call button area was always soiled; the business office computer key board were dirty (I also had to asked for a cloth to clean it), one of the staff members joined me in cleaning off the other key board. The ventalation system in the room bathroom was quite dusty, and I informed the front desk before I left. They missed cleaning my room once while I was out, but once I alerted the front desk, someone came in immediately to make the bed, the sheets were not replaced because the cleaning staff were gone for the day. "You wanted to know, so I informed you".

Posted by , from Florida, USA on 4 Sep. 2012

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4 out of 5

Comfortable environment

Pros: Free breakfast
Stayed an extra night because the hotel was so well run & we had no complaints that would force us not to want to stay.

Posted by , from GA on 3 May 2012

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2 out of 5

This hotel offered about the degree of comfort I would expect for the price paid.

Pros: Free breakfast, Close restaurants, Quiet
Although the hotel was clean and very well priced, I felt that the hotel desperately needs renovating. I have stayed at other Hampton Inns that were much more modern and comfortable and expected the same level of quality. The room was exceptionally large, but designed for a wheelchair bound person as was the room of my traveling companion. The carpet was old and the hotel had that musty smell of a hotel in dire need of updating. The staff were friendly.

Posted by , from Cairo on 3 Nov. 2011

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3 out of 5

hidden fee

Hampton Inn charged a $* "room occupancy fee" in addition to the room rate and taxes. This fee was never disclosed when I booked the room, and is thus a hidden fee. If Hampton Inn needed the extra money, it should have included it as part of the room rate.

Posted by on 8 Oct. 2009

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About the Hampton Inn & Suites Staten Island

Location 1120 South Ave, Staten Island, NY 10314

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Select guestrooms

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a coffee shop/café on site. Free breakfast is available. WiFi is free in public spaces. You'll find a business center on site. A roundtrip airport shuttle (available on request) and a ferry terminal shuttle are free. The business-friendly Hampton Inn & Suites Staten Island also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Staten Island hotel is smoke free.

  • 107 guestrooms or units
  • 6 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (45.7 km / 28.4 mi)
  • Train station: Elizabeth Station (8.7 km / 5.4 mi)
  • Property shuttles: Free airport shuttle and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Staten Island offers 107 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. This Staten Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request from 7 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 7 AM to 10:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Hotel Names

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You should know

  • Hampton Inn & Suites Staten Island offers transfers from the ferry terminal and airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.