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4.5 out of 5

"The room was beautiful with all the windows ask for a corner room on the fifth or fourth floor. The shower had a funny mildew smell and there was hair ... " More

By a verified traveller on Sun 03 Jan 2016

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Hotel Description

4-star hotel near Roosevelt Island

Near the airport

Your stay at this Queens hotel places you within 3 miles (5 km) of Roosevelt Island and Memorial Sloan-Kettering Cancer Center. 5th Avenue and United Nations Headquarters are also within 3 miles (5 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A coffee shop, a terrace, and limo/town car service are also on offer.

Free WiFi, flat-screen TVs

The individually decorated guestrooms offer free WiFi and free local calls. Flat-screen TVs come with cable channels, and other amenities include coffee/tea makers and free bottled water.

Superior Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$100* Per night/room 5 Jan. - 6 Jan.

Superior Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 5 Max

Manhattan Loft

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Collective Paper Factory ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Collective Paper Factory

Everyone (9) Family (3)
5 out of 5

It was nice, yet comfortable

The room was beautiful with all the windows ask for a corner room on the fifth or fourth floor. The shower had a funny mildew smell and there was hair on the floor when we arrived. The beds were very comfortable. On news eve we received free complementary drinks. The subway is seconds from the hotel and there is free parking for your car in the front or the back of the hotel, if you can find a spot!

Posted by , from Cleveland, Ohio on 3 Jan. 2016

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2 out of 5

Industrial style, not very comfortable

Pros: The only reason I stayed there was because my flight was cancelled by snow, and it was one hotel by the airport that still had a room available.
Cons: Better rates for the low quality
Location: I had no time to do anything, but I don't think there was much nearby; pretty stark location
Hotel was some uninspired industrial style; room was not comforable; bad shower that turned cold mysteriously, and TV was nearly completely unusable- bad two-remote system; noisy.

Posted by , from St. Louis on 28 Mar. 2015

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Paper Factory Hotel. This 4-star Long Island City hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (22 km / 13.7 mi)
  • Train station: Long Island City Hunterspoint Avenue Station (2.5 km / 1.6 mi)
  • Metro station: 36 St. Station (Northern Blvd.) (0.2 km / 0.1 mi)
  • Parking:

Room Amenities

The Paper Factory Hotel offers 122 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily. Renovation of all guestrooms was completed in January 2015.

  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Bar - Onsite bar. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

  • Only service animals are allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay
  • Resort fee: USD 22.96 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Housekeeping
  • WiFi access (may be limited)

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Paper Factory
  • Paper Factory Hotel
  • Paper Factory Hotel Long Island City
  • Paper Factory Long Island City
  • The Paper Factory Hotel
  • The Collective Paper Factory Hotel
  • The Collective Paper Factory Long Island City
  • The Collective Paper Factory Hotel Long Island City

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.