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"The staff is so nice!! We got in early and I wanted to store a backpack before we headed out again. A staff member stopped me and said check in was in
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By a verified traveller on Sun 26 Jan 2020
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Hotel Description
4-star boutique hotel near Times Square
City center retreat
Within a 10-minute walk of this Midtown hotel, you'll find Times Square and Jacob K. Javits Convention Center. Broadway and Central Park are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Self parking, a coffee shop, and a terrace are also offered.
Free Internet, LCD TVs
The soundproofed guestrooms offer free WiFi, free wired Internet, and free local calls. Other amenities include rainfall showerheads, Netflix, and LCD TVs with cable channels.
YOTEL New York ratings based on 129 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for YOTEL New York
Everyone (100)Couples (13)Business (1)Family (6)
2 out of 5
It was a beautiful property outside of the room with unique lighting. The room itself was very small like on a cruise ship maybe. We didn't have remote for TV , ice bucket or face towels in room had to go track them down
Posted by Sylvia, from Kansas City on 12 Feb. 2020
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Comment from Hotel Management
12 Feb. 2020
by hotel_mgmt_team_365
Hi Sylvia,
While we are glad to hear that you appreciated much about your YOTEL experience, we regret that our air-travel inspired cabins were not what you had anticipated. We further apologize that your room was not perfectly detailed prior to your arrival, and we have addressed this with our crew. We hope to have another chance to win you over with a more flawless experience the next time you visit the city.
All the best,
The YOTEL Crew
2 out of 5
I was very disappointed with the room itself upon booking we were supposed to have a bit of a bigger room we got the standard which is very small. With that being said I was OK with it. But soon after getting comfortable there I noticed that the sheets were stained, the toilet at the base was very loose so when you sat on it it was moving. I stood there for the weekend so on Saturday while I was in the bathroom I saw a roach I was just very disgusted I did let the girl know at the front desk she was very nice very helpful but there wasn’t much that she can do and I wasn’t asking her to do anything but I wanted her to be aware the issue if I come back to New York would I stay at this hotel? No not at all!
Posted by Yolanda, from Chicago on 12 Feb. 2020
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Comment from Hotel Management
12 Feb. 2020
by hotel_mgmt_team_365
Hi Yolanda,
We appreciate you giving our air-travel inspired concept a try and sharing your candid feedback. While we are pleased that our thoughtful crew left you impressed, we are very sorry to learn of the shortcomings of your stay, and please rest assured that your comments will be addressed. We hope that you did enjoy your time in NYC and that you can return to our great city again soon.
All the best,
The YOTEL Crew
4 out of 5
Posted by a verified traveller on 12 Feb. 2020
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Comment from Hotel Management
12 Feb. 2020
by hotel_mgmt_team_365
It was a pleasure to have you with us, and we look forward to welcoming you back for another fun NYC getaway soon! Cheers, The YOTEL Crew
5 out of 5
The staff is so nice!! We got in early and I wanted to store a backpack before we headed out again. A staff member stopped me and said check in was in 15 so no point wasting my $2. Check in was at 2 even though it's written at 3 everywhere else. We got the King jr.suite. even though the TV says the bed is ajustable, it was not ( that was not great). The room is small and there is NO privacy in the bathroom. Yes a curtain, but it's not noise proof. There is black out curtains which is really nice FYI no clock in the room. Green fig has nice quality food, but it's not delivered to your room so I'm not to sure why I had to tip....my fault for leaving the tip at 20%. I was on 26th floor "first class" I'm not too sure what that means, but at 12:40am on a Saturday night, it's very quiet so that's a great!! Location is great, just 2 Ave blocks from time square, nice and safe location.
Posted by a verified traveller on 26 Jan. 2020
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Comment from Hotel Management
27 Jan. 2020
by hotel_mgmt_team_365
It is wonderful to read that you enjoyed your time here at YOTEL, and we are thrilled that we were able to accommodate your early check-in and cabin upgrade. Thank you for all your comments, we hope you will join us again next time!
Cheers,
The YOTEL Crew
4 out of 5
The bar was great. Some plugs on the wall didn’t work. Wish there was an extra chair
Posted by a verified traveller on 24 Jan. 2020
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Comment from Hotel Management
24 Jan. 2020
by hotel_mgmt_team_365
It is wonderful to hear that you enjoyed hanging out in our social spaces on FOUR, and we thank you for bringing you additional feedback to our attention so that we can address this right away. Come see us again soon!
Cheers,
The YOTEL Crew
5 out of 5
The staff (Elvis) was fabulous, he smoothed the way for my daughter to be able to stay overnight in New York on her way for a term over seas. Thanks Elvis!!!
Posted by a verified traveller on 24 Jan. 2020
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Comment from Hotel Management
24 Jan. 2020
by hotel_mgmt_team_365
We are so glad to hear that Elvis was able to ensure a seamless experience for you and your daughter, and we hope to have the opportunity to welcome both of you on a future trip to NYC.
Cheers,
The YOTEL Crew
3 out of 5
Posted by a verified traveller on 21 Jan. 2020
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Comment from Hotel Management
21 Jan. 2020
by hotel_mgmt_team_365
It was a pleasure having you as our guest, and we hope to welcome you again soon!
Cheers,
The YOTEL Crew
1 out of 5
when I arrived after a long day of flying and meetings I find out that there is a health warning of Legionnaires' disease at this property
Posted by a verified traveller on 16 Jan. 2020
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Comment from Hotel Management
17 Jan. 2020
by hotel_mgmt_team_365
Thank you for joining us. Regarding the notice that you received, our guests’ comfort and well-being are our highest priorities, and we conduct ongoing preventative measures to ensure the health and safety of our guests are always protected. There is no direct impact to our guest experience while testing continues, and the Department of Health has notified the hotel that it is safe to stay with us. We hope that your business trip was successful and that you will afford us another opportunity to welcome you again the next time your travels bring you our way.
Take care,
Pedro Dias
General Manager
5 out of 5
small cabin
shower only (no bathtub)
convenient location
Posted by a verified traveller on 13 Jan. 2020
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Comment from Hotel Management
14 Jan. 2020
by hotel_mgmt_team_365
Hi there!
We are so glad to read that our convenient location suited you well, and that you enjoyed your YOTEL stay. While we are known for air travel-inspired cabins, we do offer a variety of sizes and we hope that you will check out our larger corner cabins on your next trip. Until then!
The YOTEL Crew
5 out of 5
Posted by a verified traveller on 9 Jan. 2020
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Comment from Hotel Management
10 Jan. 2020
by hotel_mgmt_team_365
Discovering your perfect rating made our day! Thanks for taking the time to share and please visit again soon!
Cheers,
The YOTEL Crew
There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly YOTEL New York. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star New York hotel is smoke free.
1 building
713 guestrooms or units
27 levels
Built in 2011
Dining venue
Bar or lounge
Coffee shop
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Terrace
Gift shop
ATM
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Soundproofed rooms
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Airport: New York, NY (LGA-LaGuardia) (13.6 km / 8.4 mi)
Train station: New York Penn Station (1.7 km / 1 mi)
Metro station: 34th Street–Hudson Yards Station (1 km / 0.6 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
YOTEL New York offers 713 air-conditioned accommodations with laptop-compatible safes and hair dryers. 32-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
HD television
Cable channels
Premium channels
Netflix
Shower
Rainfall showerhead
Housekeeping (daily)
Local calls (free)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests can enjoy full breakfast for a fee.
East and West - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Special check-in instructions:
This property offers self-service check-in kiosks. For more details, please contact the property using the information on the reservation confirmation received after booking.
The tubs are available for use only from May 15th through September 15th for the First King Terrace and the VIP Terrace Suite rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
This property charges a mandatory deposit of USD 500 per night for bookings in the "Suite, 1 King Bed, View (VIP)" or "Penthouse, 1 King Bed (VIP)" room type. Any unused portions of the deposit will be refunded at check-out. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Only service animals are allowed
No rollaway/extra beds available
No cribs (infant beds) available
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
YOTEL
YOTEL New York Times Square
YOTEL Times
YOTEL Times Square
YOTEL Times Square Hotel
YOTEL Times Square Hotel New York
Yotel New York At Times Square West Hotel New York City
YOTEL New York Times Square Hotel
YOTEL New York Hotel
YOTEL Hotel
YOTEL New York at Times Square
YOTEL New York Hotel
YOTEL New York New York
YOTEL New York Hotel New York
You should know
Guests may experience noise disturbance due to nearby construction work.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
