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4.1 out of 5

"Overall good but there was a lot of garbage in our hallway " More

By a verified traveller on Mon 09 Dec 2019

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Hotel Description

3.5-star hotel near Fallsview Casino, connected to a shopping center

In shopping district

You'll be steps from Fallsview Casino and within a 10-minute walk of Skylon Tower with a stay at this Fallsview hotel. Also, Scotiabank Convention Centre is within half a mile (1 km) and Journey Behind The Falls is within 2 miles (3 km).

Dining options, 2 bars/lounges

This hotel features 3 restaurants, 2 spa tubs, and an indoor pool. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy the fitness center.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and pillow menus, the 404 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include room service, coffee/tea makers, and down comforters.

Room, 2 Queen Beds, Non Smoking (No View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$85* Per night/room 1 Oct. - 2 Oct.

Room, 1 King Bed, Non Smoking (No View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Queen Beds , View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Four Points by Sheraton Niagara Falls Fallsview ratings based on 56 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Niagara Falls Fallsview

Everyone (31) Couples (3) Family (16)
5 out of 5
Overall good but there was a lot of garbage in our hallway

Posted by on 9 Dec. 2019

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5 out of 5
The staff was very friendly, courteous and helpful, They greeted you with a big warm smile.

Posted by on 12 Oct. 2019

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4 out of 5
I didn't like the fact there is no fridge in our room and that ice machines are not on every floor

Posted by on 9 Sep. 2019

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5 out of 5

Posted by on 31 Aug. 2019

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5 out of 5
I like this hotel. Very clean. Staffs are friendly.

Posted by on 22 Aug. 2019

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1 out of 5
nothing clean. no house keeping next day to our room. Even we are with three kids. I didn't expect this at all. They need to reimburse my money.

Posted by on 24 Jul. 2019

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5 out of 5
I loved the walkway to everything. Very conveniently located.

Posted by on 16 Nov. 2019

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2 out of 5
I found the front desk staff to be stuffy and impolite. I asked for recommendations on places to eat and the gentlemen sent me to the most expensive restaurants that the hotel was affiliated with. P.S. while the ihop is convenient and delicious, they will charge you $90 for eggs and pancakes. I informed another young lady about a problem with our room while checking out and she smirked and said oh we'll be sure to look into that, then moved onto the next guest in line. Really?! The gift shop charges over $30 for 3 bags of chips and 3 waters. Besides the staff and the highway robery that goes on, the pool was not heated forcing everyone into the hottubs. The humidity in the pool area was unbearable which made the hottubs also uncomfortable. But, the rooms were clean, my view was good. The convient location was perfect for getting around.

Posted by on 7 Oct. 2019

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5 out of 5

Posted by on 2 Oct. 2019

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5 out of 5
Property was well maintained. Close to all activities and price was great for the value. Parking fee was a bit high and did not see that in the hotel listing. But overall, still a great stay.

Posted by on 25 Sep. 2019

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About the Four Points by Sheraton Niagara Falls Fallsview

Location 6455 Fallsview Blvd, Niagara Falls, ON L2G3V9

Property Features

Four Points by Sheraton Niagara Falls Fallsview offers its guests 2 spa tubs, an indoor pool, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 6634 square feet (616 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Niagara Falls Fallsview. For a fee, parking is available. This 3.5-star Niagara Falls hotel is smoke free.

  • 404 guestrooms or units
  • 18 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6634 sq ft of conference space
  • 616 sq m of conference space
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Arcade/game room
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (45.3 km / 28.2 mi)
  • Train station: Niagara Falls Station (4.3 km / 2.7 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Four Points by Sheraton Niagara Falls Fallsview offers 404 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 1:00 PM.

Ruth's Chris Steak House - This steakhouse specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

TGI Fridays - This family restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.

IHOP Restaurant - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Starbucks - Onsite café. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8 and CAD 20 for adults, CAD 5 and CAD 10 for children (approximately)
  • Self parking fee: CAD 21.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Niagara Falls Fallsview
  • Four Points Sheraton Hotel Niagara Falls Fallsview
  • Four Points Sheraton Niagara Falls Fallsview
  • Sheraton Niagara Falls Fallsview
  • Sheraton Niagara Falls Fallsview Four Points
  • 4 Points By Sheraton Niagara Falls Fallsview
  • Four Points Sheraton Niagara Falls Fallsview Hotel
  • Hotel Fallsview Plaza
  • Fallsview Plaza Hotel
  • Four Points by Sheraton Niagara Falls Fallsview Hotel
  • Four Points by Sheraton Niagara Falls Fallsview Niagara Falls

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.