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The Francis

3.5 star property
3.5-star hotel near Maine Medical Center

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Photo gallery for The Francis

Exterior
Interior
Interior
Interior
Signature Room, 1 Queen Bed | Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
747 Congress Street, Portland, ME, 04102
  • Place, Maine Medical Center
    ‪5 min walk‬
  • Place, State Theatre
    ‪7 min walk‬
  • Place, Portland Museum of Art
    ‪8 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪9 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View

Premier Room, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View

Double Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Portland

Parkside stay.Within a 10-minute walk of this Parkside hotel, you'll find Maine Medical Center and Deering Oaks Park. State Theatre and Portland Museum of Art are also within half a mile (1 km).

What's nearby

  • Maine Medical Center - 5 min walk - 0.5 km
  • State Theatre - 7 min walk - 0.6 km
  • Portland Museum of Art - 8 min walk - 0.7 km
  • Hadlock Field - 10 min walk - 0.9 km
  • Victoria Mansion - 10 min walk - 0.9 km

Getting around

  • Portland Transportation Center - 5 min drive
  • Portland Intl. Jetport Airport (PWM) - 12 min drive

Restaurants

  • ‪7-Eleven - ‬3 min walk
  • ‪Tandem Coffee + Bakery - ‬1 min walk
  • ‪Quiero Cafe - ‬2 min walk
  • ‪Cumberland Farms - ‬4 min walk
  • ‪Pai Men Miyake - ‬4 min walk

About this property

The Francis

3.5-star hotel near Maine Medical Center
As a guest of The Francis, you'll find multilingual staff, coffee/tea in a common area, and concierge services. Public spaces have free WiFi. The Francis also features complimentary newspapers in the lobby, a fireplace in the lobby, and express check-in. Self parking is free.

This 3.5-star Portland hotel is smoke free.

  • 1 building
  • 15 guestrooms or units
  • 4 levels
  • Built in 1881
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
The Francis offers 15 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels.

Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 35 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Francis Hotel Portland
Francis Hotel
Francis Portland
The Francis Portland
The Francis Hotel
The Francis Portland
The Francis Hotel Portland

The Francis Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 294 out of 372 reviews
Rating 8 - Good. 47 out of 372 reviews
Rating 6 - Okay. 21 out of 372 reviews
Rating 4 - Poor. 4 out of 372 reviews
Rating 2 - Terrible. 6 out of 372 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Victorian charm, clean, and dog friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so charming and the beds were amazing.
Stayed 3 nights in Sep 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was in basement and felt very small. Overpriced for the size of the room.
Stayed 1 night in Sep 2025

10/10 Excellent

roxanne

Stayed 3 nights in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except for the noise from the street. It was quite loud all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and personalized service were incredible. Everything about our stay was perfect. We will absolutely return.
Stayed 3 nights in Aug 2025

2/10 Terrible

Molly

Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is beautiful and the staff were super nice. Great shower, comfortable bed. Breakfast was a voucher for across the street, it wasn't great but passable.
Stayed 2 nights in Jun 2025

10/10 Excellent

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating and helpful. A very nice, little but friendly hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

antastic hotel and building. Room was well appointed and very comfortable. Staff were attentive and helpful. The included parking and breakfast coupons for Twinflower cafe were appreciated. Will be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, renovations were excellent. Bed was extremely comfortable and clean. Bathrooms were prestige, clean and newly renovated the old character with the renovated amenities. Made this a very excellent day.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quick one night stay at The Francis and am so glad we landed there for our only night in Portland. Extremely clean, well decorated, lots of thoughtful touches and a perfect all around vibe! Bed was very comfortable and shower pressure was great! The staff was extremely nice/helpful. Very walkable area right on Congress next to so many cute dining places. If you’re looking for a well-appointed place on a great location with lots of charm, The Francis is it!
Stayed 1 night in Jun 2025

10/10 Excellent

MARGAREE

Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, great and friendly staff. Nice place.
Stayed 1 night in Jun 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to be in Portland.
Stayed 1 night in Mar 2025