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"Room was not ready at check in. waitrd 1 hour for room. " More

By a verified traveller on Sun 27 Jan 2019

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Hotel Description

Enjoy the outdoor pool at this Corona hotel

In Corona

You'll find Fender Museum and Corona Regional Medical Center within 2 miles (3 km) of this hotel. Corona Heritage Park and Museum and Chino Hills State Park are also within 6 miles (10 km).

Outdoor pool

This hotel features an outdoor pool and a spa tub. Guests will appreciate free perks like free self parking and WiFi in public areas. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $149* Per night/room 29 Apr. - 30 Apr.

Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Del Sol ratings based on 10 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Del Sol

Everyone (7) Family (3)
2 out of 5
The room we were assigned smelled like an ash tray, it was so bad I couldn’t even enter the room. They reassigned us after trying to charge us for an upgraded room because that is all they had left. The website says they serve a continental breakfast and they did NOT. I should have put the money we spent on breakfast towards a better room.

Posted by on 11 Jun. 2023

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Comment from Hotel Management

12 Jun. 2023 by Sandy

Sorry for your inconvenience but we did upgrade your room no charge and we don’t serve breakfast

2 out of 5
There are roaches. I found two in the bathroom tub when I woke up at night. I thought maybe they came up from the drain. Then when I woke up at around 5:30 am and sat up I found a roach on my pillow. I wonder if it was crawling on me all night long? My daughter hurried to get out. As we left I saw another roach crawling up the wall. I let your staff know as we left.

Posted by on 2 Mar. 2022

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Comment from Hotel Management

3 Mar. 2022 by Customer Care Team

Dear Guest, We appreciate your comments - thank you for taking the time to leave us with feedback about your recent visit. It's unfortunate that you did not experience the usual level of satisfaction that other guests have but we love that you have pointed out the things that we can improve on. We are sorry to hear that you had some concerns with roaches - we will see what we can do about getting some professional assistance on this matter. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Best Western Corona Customer Care Team

3 out of 5

Posted by , from Richmond on 22 Feb. 2022

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5 out of 5

Posted by on 19 Feb. 2022

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1 out of 5

Posted by on 8 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by Guest Experience Team

Dear guest, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards, Customer Care Team

1 out of 5
I did not end up staying at this property because they gave my room away. The front desk was rude and did not want to help at all.

Posted by on 20 May 2019

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Comment from Hotel Management

20 May 2019 by sandy

thank you for your feedback. we apologize for the inconvenience, matters will be taken upon the situation, therefore it will not repeat itself.

4 out of 5

Posted by on 10 Mar. 2019

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Comment from Hotel Management

4 Apr. 2019 by Manager

Thank you for your feedback!

3 out of 5
Room was not ready at check in. waitrd 1 hour for room.

Posted by on 27 Jan. 2019

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Comment from Hotel Management

31 Jan. 2019 by Paulina

I apologize for not exceeding your expectations. Your satisfaction is important to us and we will use your feedback to provide great guest service to our guest.

5 out of 5
Conveniently next to the I-91, but still quiet and did not feel highway presence. Thanks to the staff for a clean and friendly stay. The conditions of the room and amenities perfectly match expectations.

Posted by on 29 Dec. 2018

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Comment from Hotel Management

2 Jan. 2019 by Best Western Corona

Thank you for taking the time to fill out our survey. We take great pride in our property and guest service. We appreciate your business and hope to see you soon.

2 out of 5
Cons: Overall maintenance of facility. A/C did not work. Vent was extremely dirty. Bathroom doorknob was close to falling off. Carpet was filthy.
Would not recommend this facility! Badly in need of updating or, at the very least, a deep cleaning and overall maintenance review.

Posted by , from UT on 28 Aug. 2017

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Comment from Hotel Management

30 Aug. 2017 by Julie

Dear Tom, So sorry that you didn't enjoy your stay at our property. Appreciate your taking the time to post a review and provide us with feedback. Not sure what went wrong with your room but we will definitely look into it. Thank you again.

Property Features

Hotel Del Sol offers its guests an outdoor pool and a spa tub. WiFi is free in public spaces. A vending machine, multilingual staff, and a television in a common area are also featured at Hotel Del Sol. Free self parking is available. This Corona hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 2 levels
  • Front desk (24 hours)
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: North Main Corona Station (3.4 km / 2.1 mi)
  • Parking: Free self parking

Room Amenities

Hotel Del Sol offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. This Corona hotel provides complimentary wireless Internet access. Refrigerators and microwaves are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Refrigerator
  • Microwave
  • Housekeeping (daily)
  • Local calls (free)
  • Toiletries (free)
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Pre-paid credit/debit cards are not accepted at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Corona
  • Best Western Motel Corona
  • Corona Best Western
  • Best Western Corona Motel
  • Hotel Del Sol Hotel
  • Best Western Corona
  • Hotel Del Sol Corona
  • Hotel Del Sol Hotel Corona
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.