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Quality Inn Rochester West

Property class: 2.5
Enjoy free breakfast at this Rochester hotel

Choose dates to view prices

Photo gallery for Quality Inn Rochester West

Property amenity
Property amenity
Garden
Meeting facility
Fitness facility

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
1956 Lyell Ave, Rochester, NY, 14606
  • Place, Strong
    ‪6 min drive‬
  • Place, University of Rochester
    ‪8 min drive‬
  • Place, Rochester Institute of Technology
    ‪10 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Rochester

Close to airport.A stay at this hotel places you within half a mile (1 km) of Erie Canal and 3 miles (5 km) of Edgerton Community Center and Park. Cinemark Tinseltown Rochester and Pont de Rennes Bridge are also within 6 miles (10 km).

What's nearby

  • Blue Cross Arena - 5 min drive - 7.6 km
  • Strong - 6 min drive - 8.4 km
  • University of Rochester - 8 min drive - 10.4 km
  • Strong Memorial Hospital - 8 min drive - 10.8 km
  • Rochester Institute of Technology - 10 min drive - 15.0 km

Getting around

  • Rochester Station - 8 min drive
  • Greater Rochester Intl. Airport (ROC) - 7 min drive

Restaurants

  • ‪APlus at Sunoco - ‬2 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Linda's New York Pizzeria - ‬2 min drive

About this property

Quality Inn Rochester West

Enjoy free breakfast at this Rochester hotel
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A fitness center, a vending machine, and a garden are also featured at the business-friendly Quality Inn Rochester West. Free self parking is available.

This Rochester hotel is smoke free.

  • 86 guestrooms or units
  • 5 levels
  • Full breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn Rochester West offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Front of property
Holiday Inn Express Rochester - Greece by IHG
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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 1,003 reviews
The price is CA $163
CA $185 total
includes taxes & fees
May 3 - May 4
Holiday Inn Express Rochester - Greece by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quinta Inn Hotel Rochester North
Quinta Inn Rochester North
La Quinta Inn Rochester Hotel Rochester
Quinta Rochester North
Radiance Inn Rochester
Radiance Inn
Radiance Rochester
Radiance Inn Suites
Quality Inn Hotel
Radiance Inn Suites
Quality Inn Rochester
Quality Inn Hotel Rochester

Quality Inn Rochester West Reviews

Reviews

6.4
Rating 10 - Excellent. 197 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 231 out of 1000 reviews
Rating 4 - Poor. 150 out of 1000 reviews
Rating 2 - Terrible. 178 out of 1000 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Debra

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was not very responsive, the TV didn't work and it took 3 calls to get help, ended up changing rooms and the remote didn't work. I checked out after one day as i was allowed back in my house after a fire and still waiting for the 2 day refund. Not great service!!
Stayed 3 nights in Jan 2026

6/10 Okay

zymira

Stayed 2 nights in Jan 2026

6/10 Okay

William

Stayed 1 night in Dec 2025

4/10 Poor

Robert

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The whole hotel reeked of weed masked by terrible heap cologne. Rooms are in disrepair, peeling paint, broken door handles, trash in the hallways. Staff was nice.
Stayed 3 nights in Dec 2025

2/10 Terrible

jie

Liked: Staff & service
Disliked: Cleanliness, amenities
People were fighting in the middle of night for long period of time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Viridiana

Stayed 1 night in Dec 2025

10/10 Excellent

Praveen Kumar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes, we liked the hotel, this is second time coming to this town. The staff is also great.
Stayed 1 night in Dec 2025

10/10 Excellent

jeffrey

Stayed 2 nights in Dec 2025

2/10 Terrible

Jose

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too noisy. And the hallways and elevator smell quite bad. I honestly don't recommend staying at this hotel. The room was okay for the price, but it's too noisy and you can't sleep.
Stayed 1 night in Dec 2025

10/10 Excellent

joselin

Stayed 1 night in Dec 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 2 nights in Dec 2025

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service
The place was nice and clean but it felt very dark because of the color choices. Also the lighting was like an industrial LED bright white instead of a softer more natural light. When in the bathroom, it was like being in a closet doing your makeup. I think using a different fixture or bulb would fix it. Next time they paint, use a lighter color. Breakfast was good, it just seemed the didn't put out enough of the egg sandwiches or yogurts for the number of customers. Once they were gone, they didn't restock for more people coming to breakfast. I have no major complaints, it was a pleasant enough stay for the night. My comments are just some improvements that would go a long way.
Stayed 1 night in Dec 2025

10/10 Excellent

Vanessa

Disliked: Cleanliness
Loved it
Stayed 2 nights in Dec 2025

10/10 Excellent

Juan Benjamin Rivera

Stayed 2 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

6/10 Okay

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt visit the pool. There was a strong scent in the hallways.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, Millinocket

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet. Clean room. Good for a small family stay
Stayed 1 night in Nov 2025

10/10 Excellent

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Merwin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clran room. Friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Noel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Diane

Stayed 1 night in Nov 2025

2/10 Terrible

Tracy

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing good about this hotel, the hallways and room had an stench odor. Floors in room dirty missing light blubs. Staff was pleasant! Breakfast will make you want to diet. I will never use expedia again.
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025