"I stayed for two (2) nights; a Thursday and Friday. Thursday night the hotel was mostly empty; Friday night the parking lot was much fuller. It was ... " More

By a verified traveller on Tue 25 Apr 2017

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Hotel Description

Rochester guestrooms with free WiFi

In Rochester

At this Rochester hotel, you'll be within half a mile (1 km) of Diplomat Banquet Center and 3 miles (5 km) of Jones Square Park. Genesee River's High Falls and University of Rochester are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. A fitness center and a safe deposit box are also provided.

Free WiFi, flat-screen TVs

The 86 guestrooms have flat-screen TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$85* Per night/room 16 Sep. - 17 Sep.

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Jetted Tub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Radiance Inn and Suites ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Radiance Inn and Suites

Everyone (10) Couples (1) Family (4)
4 out of 5
It's relatively inexpensive and right on the Canal Trail for through biking. Good shower and comfy bed were all we wanted, this fit the need nicely. Free breakfast was sparce but free. Front desk folks were friendly.

Posted by on 18 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by General Manager

thanks

3 out of 5

Posted by on 2 Jun. 2019

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Comment from Hotel Management

15 Jul. 2019 by General Manager

Thank you for taking the time to review our property.

1 out of 5
so unprofessional, they gave someone else my room after i paid for it and then kicked me out ..

Posted by on 20 May 2019

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Comment from Hotel Management

15 Jul. 2019 by General Manager

Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you that we will be personally investigating the matter.

2 out of 5
The room smelled like someone had smoked even though it was non smoking room. Mattress was horrible. Sink had crack in it. Soda machine was all sold out. I should have stayed at hotel farther from conference for better quality.

Posted by on 1 May 2019

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4 out of 5

Posted by on 13 Apr. 2019

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2 out of 5
This is clearly a facility in decline. The furniture was beat up, the walls had holes here and there, there were cigarette burns on the comforters, sheets, and mattresses (in my non-smoking room). At its highest setting the shower/tub water was warm only for about two minutes before turning ice cold. "Breakfast" was a little more than the bare minimum- a juice dispenser, a waffle iron with some waffle mix, small boxes of cereal and small yogurt containers perhaps purchased from the gas station across the parking lot. Overall the staff was very polite and friendly, the room was clean, the bed was comfortable, and it was not awful, just beat up and sad. Given a choice I won't return.

Posted by on 25 Mar. 2019

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1 out of 5
Worse place that i ever stepped foot in. Took 20mns to get someone to come and signed me in. Was walking all over to find a staff. They put me in a room. You can tell someone was laying on top of the blanket ( have pics). I asked for another room. The carpet and sheets are stained and worked out. I couldn't get a printing copy of my receipt cause the copier broke. This place cannot even compare to a motel. For them to charge me a real hotel price for this was an insult.

Posted by , from NY on 3 Sep. 2018

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2 out of 5
Easy to find. Lobby was nicely decorated. Room was very disappointing. Carpet had many many big stains on it. Likewise, the bedspreads had big stains on them. The blankets had holes in them & one bedspread had what looked like a small blood stain. I pulled it off the bed & did not use one. The faucet in the bathroom tub was dripping constantly& had made a rust stain in the tub. We should have asked for another room, but my husband was tired& went right to sleep. I gave the staff a list when I checked out, no comment was made. Breakfast was early..9:30{ maybe 1o:oo} We would not stay again.

Posted by on 21 Oct. 2017

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4 out of 5

Good hotel - helpful friendly staff

Pros: Cost effective rooms
Cons: Ensure the Wi-Fi consistently works
Location: conduct family bussiness
I stayed for two (2) nights; a Thursday and Friday. Thursday night the hotel was mostly empty; Friday night the parking lot was much fuller. It was disappointing that the Wi-Fi was not working on Friday night.

Posted by on 25 Apr. 2017

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1 out of 5

The worse hotel ever

Pros: Parking.
Cons: Need new front staff, better security.
Location: N/A
I checked into this hotel at 230 pm trying to get in a few minutes early (I was in the neighborhood) and after not having power or heat at home, I was excited about taking a hot shower. Well at 230 pm they did not have any rooms available and 6 customers waiting for rooms. The front desk staff was rude towards several of those customers waiting. Finally got my room right at 3 pm. I left the hotel to go to work and returned at 1130 pm to a hotel that wreaked of weed. Around 2 am the couple next room over started arguing and finally the police was called. Well it wasn't over and the police returned at 4 am. Finally able to get some sleep, there was a baby who started crying at 7 am. Tried to take a shower at 10 am and guess what, no hot water. This is the worst hotel I've ever stay at.

Posted by on 13 Mar. 2017

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About the Radiance Inn and Suites

Location 1956 Lyell Ave, Rochester, NY 14606

Property Features

Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 600 square feet (54 square meters). The business-friendly Radiance Inn and Suites also features a fitness center, coffee/tea in a common area, and a safe deposit box at the front desk. Self parking is free.

  • 86 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 54 sq m of conference space
  • Continental breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rochester, NY (ROC-Greater Rochester Intl.) (6.3 km / 3.9 mi)
  • Train station: Rochester Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Radiance Inn and Suites offers 86 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6 AM to 9 AM and on weekends from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No rollaway/extra beds available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Hotel Rochester North
  • Quinta Inn Rochester North
  • Radiance Inn and Suites Hotel
  • La Quinta Inn Rochester Hotel Rochester
  • Radiance Inn and Suites Rochester
  • Radiance Inn and Suites Hotel Rochester
  • Quinta Rochester North
  • Radiance Inn Rochester
  • Radiance Inn
  • Radiance Rochester
  • Radiance Inn Suites

You should know

  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.ca/Rochester-Hotels-Radiance-Inn-and-Suites.h4987-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.