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"Lovely big room"

"A great little hotel in the heart of Lugano with an impressive cocktail bar and restaurant "

"Great stay loved it. There is a dine in restaurant on the lake. The only surprise was a napkin fee of 30 euros for a small dessert of 14 euros. Not a major issue though."

"So quiet and clean!!"

"The view from the room is great. Breakfast is nice too. Only thing is the front desk leaves at 10pm and one night the lights were automatically on and off for a few times, I texted the staff. The next day I came back late and well past 10, I didn’t know if they will lock the door or not so let them know too by texting. The front desk person is from Romania, said I texted her two days in a row. She also said she already told me so when I checked in. The tone with her seems always hush. Meantime she herself made mistakes on charging my credit card for payments as I’ve paid more to have the flexible stay option and could have checked out a day earlier to stay in my destination the last night so I didn’t have to drive back late past 10 to text her to simply let her know. Other local hires are nice. "

"This hotel made our engagement very special. Our suite was Amazing!!! Hillaria (No Glasses) at the front desk was Very Instrumental in making sure that our stay was enjoyable. All of her recommendations were Spot On. Thank You Hillaria for making our stay so memorable. Kind regards, Tony & Robin "