Had a long day at work booked a night stay to get rest and I get a call a couple hours after booking and was talked to very disrespectfully on how they cancelled my reservation for no reason just because of assumptions that I had multiple guest in a previous stay when this was my first time ever booking at this establishment. I used all the money I had to book this stay so not only was I broke but I didnât get a roof over my head that night . Thanks
Stay was good, quiet and peaceful. Close to amusement parks so the fireworks will be heard every night. There are night owls that lurk during the night on any giving night. Although, I'd say it's a family resident. Not a big place.
The shower was not clean and the showerhead sprays water all over the place. There is no way to adjust the settings to the shower head. The remote controls for the television all are missing the battery cover, per the front desk. I had to visit the front desk twice to finally get a remote that would work and did not have the batteries fall out of it. The refrigerator does not get cold and has an annoying sound. The air conditioner/heater has a loud sound and smells. The wifi does not work well. The bedding was not clean. I found hair between the flat sheet and the bedspread. The railing attached to the side of the bed sticks out, so it may catch your clothing and or you may bump your leg on it. The check in/check out hours listed on Expedia are not the same as posted at the facility. There is a man outside (in the parking lot) repairing his car every morning and revving the engine very loudly. Someone also sprays the windows, stairs, and ground on the first and second floor with a water a water hose around 5am. It is very loud, so it always woke me up.
We enjoyed our stay at this Motel.
Specially the neighborhood was awesome in terms of walks around the street and availability of dining options like LA Donuts, Anaheim Packings was awesome to get what you want to eat.
I would like to shout out to the Staff who were available anytime for any needs in a very humble and friendly manner.
First room we stayed in didnât have any lamps or side table. Literally just a bed with an overhead light! No showerhead so water sprayed out like a power washer. We booked thru a 3rd party so there was no refund avail. They gave us a new room the 2nd night which at least had a pair of lamps and a showerhead. We went out and bought a blanket and extra pillows since they had just a sheet and a super thin coversheet and no extra pillows. Would not recommend.
Points faibles : Service et personnel, confort de la chambre
Good value money wise and while it may not be much to look at outside it was fairly nice and updated inside. The customer service window doesnât have a speaker so communication is hard and honestly the worst part is the bed. Hardest bed Iâve ever slept on and the covers are basically a sheet! You can see through them. However for the money it could have been much worse.