Book Motel 6 rooms in Crystal City

"Clean rooms, nice bathroom but no place to put any tolietries. Also no place to hang full length clothing- there was a bureau of sorts in the room with only a short space to hang items. Hotel in good walking location for visiting Capitol Hill or national mall, though not super close to many restaurants, and the restaurant in the hotel was only open for breakfast. Lobby on the small side but nice sitting area just off lobby. At check in, no one explained the extra deposit nor what was included / covered by the ‘resort fee’; we only learned about some of these ‘perks’ the next day when someone else checked in, and we were standing near the lobby desk. The roof top bar/lounge was unfortunately closed while we were there. Coffee shop in the lobby was a nice touch though pricey and a long wait. Overall a nice hotel but few amenities."

"Nice room, good location, decent workout area"

"We arrived late Thursday night after a long drive with family and were given a room that smelled strongly of cigarettes and appeared unclean. When we returned to the front desk, the night manager was not around, but his assistant, Diego was rude and unprofessional, showing little concern. The assistant then had us waiting, showing no concern that we had driven for so many hours and were exhausted. Finally, after 20 minutes and seeing multiple other guests being assisted by Diego the front desk assistant, we asked if our room was ready. His response was dismissive, with a remark that he was helping other guests, which felt very unprofessional and unwelcoming. For a 3-night stay, and considering the price that was paid, this was extremely disappointing. Parking was also poorly explained, with unclear directions to the garage and unexpected additional nightly fees. We contacted Expedia, and once they intervened, things began to improve. We were moved to a better room with no odor or carpet, though it could have been cleaned more thoroughly. The next morning, we spoke with the manager, Muhammad, who completely turned the experience around. He was attentive, professional, and made it a priority to resolve our concerns and ensure the rest of our stay was pleasant. Overall, a rough start but a much better finish thanks to Muhammad’s outstanding customer service."

"The room was nice as usual "

"Great location. Good size and clean room."

"The gym is fantastic, but it was a bit warm in there...maybe check the AC to lower the temperature a bit"