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Hotel Riu Palace Aquarelle - All Inclusive

4.0 star property
4-star beachfront hotel near Jamaica Beaches

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aquarelle - All Inclusive

Water park
5 bars/lounges, 2 swim-up bars
Reception hall
Aerial view
Poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
Falmouth, Falmouth, JMCTY05
  • Martha Brae River
    ‪16 min walk‬
  • Jamaica Swamp Safari Village
  • Luminous Lagoon
    ‪6 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪37 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 5
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | U)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (U)

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (C)

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (U)

8.8 out of 10
Excellent
(57 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(107 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

Family Room, 2 Bedrooms, Ocean View (Swim-UP, +18 Years Old) (B2C-US)

  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Oceanfront (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (U)

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Sea side - E)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Sea side - E)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | C)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | C)

  • 35 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Ocean View (U)

50-inch flat-screen TV with satellite channels

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(3 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | U)

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (B2C-CA)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Swim-Up | 18+ | U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (Swim-Up | 18+ | U)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (U)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (U)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (Swim-Up, +18 Years Old, (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up, +18 Years Old, (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (L)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (C)

50-inch flat-screen TV with satellite channels

Suite, Oceanfront (C)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (B2C-CA)

  • Sleeps 5
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Oceanfront (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite (B2C-CA)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms, Partial Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (C)

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (C)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Ocean View (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Family Room, 2 Bedrooms, Ocean View (C)

  • 58 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 2 Bedrooms, Ocean View (L)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite, 2 Bedrooms, Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Swim-Up | 18+ | C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (Swim-Up | 18+ | C)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

2 bedrooms, minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the area

Falmouth

Beachfront retreat .Within 2 miles (3 km) of this Falmouth hotel, you'll find Martha Brae River and Jamaica Beaches. Luminous Lagoon and Blue Waters Beach Club are also within 6 miles (10 km).

What's nearby

  • Martha Brae River - 16 min walk - 1.4 km
  • Luminous Lagoon - 6 min drive - 6.6 km
  • Blue Waters Beach Club - 8 min drive - 8.5 km
  • Burwood Beach - 9 min drive - 10.7 km
  • Rose Hall Great House - 25 min drive - 23.0 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 31 min drive

Restaurants

  • ‪Captain's Market - ‬15 min drive
  • ‪Steakhouse - ‬15 min drive
  • ‪Kfc - ‬5 min walk
  • ‪Royalton Sands Beach Bar - ‬8 min drive
  • ‪Martini Bar - ‬10 min drive

About this property

Hotel Riu Palace Aquarelle - All Inclusive

4-star beachfront hotel near Jamaica Beaches
Hotel Riu Palace Aquarelle - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Aquarelle - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and barbecue grills are also featured at the family-friendly Hotel Riu Palace Aquarelle - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Falmouth hotel.

  • 1 building
  • 753 guestrooms or units
  • 13 levels
  • 5 dining venues
  • 2 swim-up bars
  • 5 bars or lounges
  • Built in 2024
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • ATM
  • Smoking in designated areas
Hotel Riu Palace Aquarelle - All Inclusive offers 753 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Falmouth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Renova has 1 treatment room. Services include massages. The spa is equipped with a steam room. The spa is open daily.

Languages

English

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  • Pool
  • Breakfast included
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4.1 out of 5, Very good, 3,533 reviews
The price is CA $503
CA $584 total
includes taxes & fees
Jun 29 - Jun 30
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Children's pool
  • Free water park
  • Full-service spa
  • Waterslide

Accessibility

  • No elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aquarelle - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Aquarelle
Hotel Riu Palace Aquarelle
Riu Aquarelle All Inclusive
Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle All Inclusive
Hotel Riu Palace Aquarelle - All Inclusive Hotel
Hotel Riu Palace Aquarelle - All Inclusive Falmouth
Hotel Riu Palace Aquarelle - All Inclusive Hotel Falmouth

Hotel Riu Palace Aquarelle - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 891 out of 1485 reviews
Rating 8 - Good. 340 out of 1485 reviews
Rating 6 - Okay. 146 out of 1485 reviews
Rating 4 - Poor. 43 out of 1485 reviews
Rating 2 - Terrible. 65 out of 1485 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 3 nights in May 2025

8/10 Good

Akilah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Place was super clean and beautiful
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevoi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Luz, INDIANAPOLIS

Stayed 6 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

2/10 Terrible

Dustin

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The resort is very nice. I am sure only because it’s brand new. The staff are horrible. Everyone was so rude and not accommodating. I will never stay here again
Stayed 4 nights in Mar 2025

6/10 Okay

Basil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok stay

Stayed 7 nights in Dec 2024

10/10 Excellent

Gina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is both an awesome family resort while simultaneously an awesome party resort. It is large but not to the point of inconvenience, the staff is amazing, every single one. The women running the kids club activites were one of a kind they made the trip.
Stayed 6 nights in Mar 2025

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gigi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. Everyone was so nice. I loved my stay!!!!!! Will be back
Stayed 3 nights in Mar 2025

8/10 Good

samuel

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
The jerk chicken guys at pepe bar customer servise was rating at one star. Very bad service...
Stayed 7 nights in Mar 2025

6/10 Okay

Takisha

Travelled with family
Liked: Staff & service
Disliked: Amenities
I was disappointed with my experience. While most of the staff were friendly, the food was absolutely terrible. There weren’t many activities to keep guests entertained, and the pool closed way too early. Overall, I wouldn’t recommend this place—there are definitely better options out there. Try elsewhere!
Stayed 4 nights in Mar 2025

10/10 Excellent

Niamh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible at the property with big shout outs to Paul in the sports bar and Deavante in steakhouse for going extra mile each time we met with them. This hotel is incredible and cannot wait to return with the dining and bar options to the pools, stunning sea views and even the mini water park with such fun slides.
Stayed 7 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
A special
Stayed 5 nights in Mar 2025

8/10 Good

Mickayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Tatianna

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed that the pool was always a party. We also admired that the hotel staff worked together constantly to keep the hotel clean. The staff was all very inviting as well
Stayed 3 nights in Mar 2025

10/10 Excellent

Angene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the 5nights we stayed here, it was fun and entertaining and had loads to do. there wasnt a dull day on property. We had many excursions planned and we only did one as we didnt want to miss anything!!! highly recommend this for anyone .. will surely be back!
Stayed 5 nights in Mar 2025

4/10 Poor

Glenn

Travelled with family
Liked: Amenities
Housekeeping was terrible . Did not change pillow cases or bottom sheet on changed top covers . Called down a few times to have it addressed . Room service was terrible at times could not get through, placed an order through phone and they never showed up
Stayed 3 nights in Mar 2025

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, property conditions & facilities
I recently stayed at the Riu Aquarelle with family and friends. Here is the feedback I got from everyone: Pros: Staff members are super helpful and friendly. They made us feel like home. Special shout out to Adrian and Latoya, these two individuals made us feel like royalty. The entertainment staff are AMAZING! We had Las Vegas Shows every night. The hotel is well kept and clean. Cons: The staff neglected to clean our room properly EVERY SINGLE DAY! Dirty towels were left on the floor, dirty wash cloths were left hanging in the shower, our toilet was not cleaned properly. We were VERY dissatisfied with our room cleaner. If you are looking for a true Jamaican experience, this is not the hotel to go to. There is no Jamaican music throughout the hotel. During the day the pool music is nonexistent. Music comes on somewhere around 3pm and even then, it felt like we were begging for music. We would have loved to have listen to Jamaican music the entire time we were there. There should be soft Jamaican music playing through the halls for patron enjoyment. There is absolutely NO NIGHT LIFE, so after the show, there are no clubs, no party life. The food is not great. The Jamaican dishes are limited and too spicy for non spicy eaters. Overall the food, tasted like mass produced food. Even the burgers were horrible. There is a hut on the side of the pool where you can get Jerk chicken and festival...That's pretty much the only thing I enjoyed. Steak house - NO Good!
Stayed 4 nights in Mar 2025

10/10 Excellent

LeDarin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Riu Aquarelle...The facilities, amenities, and staff were great!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never stayed there and it was great. Would recommend to anyone
Stayed 4 nights in Mar 2025

2/10 Terrible

Justin

Liked: Property conditions & facilities
Disliked: Staff & service
We arrived at the resort right at checkin time 3:00pm. However, we were told our room was not ready and the wait would be just a couple of minutes. After waiting for over an hour and not hearing any updates I again stood in line at the front desk to be told our room was still not ready. We proceeded to the buffet as none of us had eaten a substantial meal the entire day of travel. Needless to say the buffet was closed and did not open again until 6:30pm. The only available dining option after 3:00pm until the buffet opens again at 6:30pm is the sports bar or the pool cafes. Frustrated we proceeded to the pool to find there were no pool towels available as they were all either loaned out or in laundry. Needless to say the rest of the experience didn’t get any better. Very disappointed as this was our 3rd stay at a RIU. Granted it was Spring Break time of year, but I would also expect the resort to plan for this as well. I certainly did not get a discount for the limited or omitted services.
Stayed 4 nights in Mar 2025

6/10 Okay

Darrell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice but the beach was horrible. Its big sharp rocks everywhere and you can not walk with out stepping on them even if you have swim shoes it’s still a bit dangerous
Stayed 5 nights in Nov 2024

8/10 Good

Korinne Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property was dirty compared to other RIU hotels. We have been to a total of three in Jamaica. The beach was not cleaned and trash, was under chairs,etc. The staff was courteous and always willing to help. The shows were fantastic. The food was average and not replenished even with a few hours to go with the meal.
Stayed 5 nights in Mar 2025