HĂŽtel prĂšs de Quai d'Huntington Ă Huntington Beach
Best Western Surf City offers its guests an outdoor pool and a hot tub. WiFi is free in public spaces. Best Western Surf City also features multilingual staff and an elevator. Self parking is free.
Centrally located in HB you definitely need a rental car to stay here if you are planning on surfing at HB. The lobby was being renovated when we were there but staff was incredibly friendly and helpful with everything new towels / blankets. Slight musty odor in one corner of the room (i am very sensitive ) but i think they are renovating all the rooms too so that will probably be fixed. Kids couldn't use hot tub because it was raining out but they used other times and enjoyed. The only thing i missed was a kettle in the room. But there was a coffee maker.
Overall for what you get and the price it was enjoyable.
This hotel is terribleâŠ
The elevator and room smelled musty and moldy, and there was condensation on the window on the inside. The water in the shower took forever to get hot and once it was hot it only stayed hot for about five minutes so we ended up having to go to relatives house to take showers. The sink in the bathroom had low water pressure. when we complained about it, they sent a maintenance person up who just said the water got hot, but dismissed us when we told him that it didnât say hot and we werenât able to take a shower. As for the low water pressure in the sink, he told us that there was one water tank for the entire hotel⊠Really?
We decided not to stay the entire time and when we went to the front desk to tell them, we were checking out early and we wanted to refund for the last night. They told us they couldnât do that because we had prepaid. They dismissed us and told us they couldnât help us.
I highly suggest that no one stays here.
This place gets better each visit. New Management really cares about you, your stay and the conditions of the facilities. Clean and cozy. Thank you do a great stay every time.
We spilled water as soon as we walked into the room so I grabbed a towel to wipe it up and the floor was filthy. There was a clean spot on the floor where I wiped the water and the rest of the floor was brown. Needs regular mopping.
The staff was terrific. All the wonderful upgrades they are doing with the new patios at the pool, off the front office so you can sit out and relax.
Room are very clean and upgraded
Friendly staff. Good housekeeping. Large rooms. The breakfast was very minimal as the lobby was being remodeled. Only one chair in the room. Good location near Huntington Beach.