The whole place had a layer of and dust. My bed had slats missing or broken. The microwave ( shared kitchen) had mould inside. I had a kettle and coffees ect in my room but no spoon, no cutlery in the kitchen either.
The guest house is in a great location, very close to the an Underground station and several pubs and restaurants. There are only four parking spaces, but we got one of them. The walls are a little thin because I could hear someone snoring in another room.
The reception area is dark and dingy - the room was at the front of the property and very noisy from road traffic- the bathroom facilities were very cramped, water from shower not hot - the bed was very uncomfortable and only 1 flat pillow per person. We stayed for 3 nights and room not cleaned at all, kettle would not fit under tap in sink as sink was so small, we had to fill water bottles to top up the kettle. Reception should have been open from 9.30am, but nobody about to ask for extra pillows.
Room was OK. A little dated and decorating/furniture choices needs a little work but the bathrooms look like they have been update and the beds were comfortable. The staff was very helpful when we requested an early check in due to one of our group members being sick. Just a few blocks down from the tube station which was very convenient going into London or to Heathrow.
Good location with parking.We were upgraded to a family room which had two shower rooms and a kitchenette.
Very clean and well equipped. Underfloor heating made room very cosy.
Nice place, it was easy to check in and access the room. For the price it was better than expected, lovely and warm coming in from a particularly frosty day outside.
Second stay at this premises.
Staff continued to be accommodating and helpful.
The room I was provided on the second trip was even better than the first room.
Very comfortable.
The owner operator was very inviting and accommodating.
The hotel is very close to a Tesco Express and convenience / fuel station.
Also close to the South Ealing train station.
The room was beyond my expectations, it had a full kitchen with oven, stove top , microwave, kettle etc.
Comfortable well heated room during the cold weather.