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citizenM London Victoria Station

4.0 star property
4-star property near Buckingham Palace

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Photo gallery for citizenM London Victoria Station

Property amenity
Breakfast, lunch and dinner served
Premium Room, 1 King Bed (View)
Interior detail
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning

Explore the area

View in a map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪3 min walk‬
  • Place, Buckingham Palace
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (High Floor)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View)

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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CA $213 total
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About the area

London

Central London getaway .Within a 15-minute walk of this London City Centre property, you'll find Victoria Station Travel Information Centre and Buckingham Palace. Hyde Park and Big Ben are also within 2 miles (3 km).

What's nearby

  • Westminster Cathedral - 1 min walk - 0.2 km
  • Apollo Victoria Theatre - 2 min walk - 0.2 km
  • Victoria Station Travel Information Centre - 3 min walk - 0.3 km
  • Victoria Palace Theatre - 3 min walk - 0.3 km
  • Buckingham Palace - 9 min walk - 0.8 km

Getting around

  • London Victoria Station - 3 min walk
  • Victoria Underground Station - 3 min walk
  • London City Airport (LCY) - 44 min drive

Restaurants

  • ‪Flat Iron - ‬4 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪LEON - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

citizenM London Victoria Station

4-star property near Buckingham Palace
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and coworking spaces are available. CitizenM London Victoria Station also features multilingual staff, coffee/tea in a common area, and a front-desk safe.

This 4-star London property is smoke free.

  • 1 building
  • 226 guestrooms or units
  • 9 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM London Victoria Station offers 226 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Front of property
Hotel Riu Plaza London Victoria
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 3,021 reviews
The price is CA $256
CA $308 total
includes taxes & fees
Nov 23 - Nov 24
Hotel Riu Plaza London Victoria

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an access code
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Reviews

citizenM London Victoria Station Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1521 out of 2012 reviews
Rating 8 - Good. 355 out of 2012 reviews
Rating 6 - Okay. 86 out of 2012 reviews
Rating 4 - Poor. 28 out of 2012 reviews
Rating 2 - Terrible. 22 out of 2012 reviews

Reviews

10/10 Excellent

Dierdra

Stayed 6 nights in Aug 2025

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service was good except no complimenrary coffee/tea inside the room.
Stayed 4 nights in Aug 2025

10/10 Excellent

richard

Stayed 3 nights in Aug 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Love it will come again soon!
Stayed 2 nights in Aug 2025

8/10 Good

raymond st jaques

Liked: Staff & service, amenities, property conditions & facilities
The only problem I have was I though they would have a coffee or tea pot in your room
Stayed 6 nights in Aug 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Rose-Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location...clean, friendly, technologically and environmentally up to date...food was a little expensive in the canteen!
Stayed 4 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great breakfast, rooms and friendly staff
Stayed 1 night in Aug 2025

8/10 Good

Hakan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice environment.Rooms are too small
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 3 nights, mostly for the location, 5 mins walk from Victoria Underground and Bus Station. Upon arrival the rooms weren’t ready, as we were early but after a short 15 mins wait, we were able to check in. Check in is self-done with help from the staff, if needed, you create your own cards etc - room was perfect, smaller POD style but bed was comfy, etc (who stays in their room anyway when visiting). Unfortunately, the day we arrived we found out Air Canada was going on strike, the day we were suppose to leave. I spoke with one of the staff, explained the situation, he made notes on our file and then I contacted Expedia Agent - within 15 minutes, the agent spoke with the hotel reservation supervisor and we were refunded for the last 2 nights as we ended up leaving 2 days early. Next time to London, will 💯 stay here again!! Plus, breakfast was included - buffet style -
Stayed 3 nights in Aug 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Yongyong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025

10/10 Excellent

Man Tak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small (blood?) smudge on 2 of the replacement towels after a light clean. Otherwise, love the place.
Stayed 5 nights in Jul 2025

10/10 Excellent

KEYA, Walden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great amenities
Stayed 3 nights in Jul 2025

4/10 Poor

Yousif

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms too small for 2 people

Room is too small. Bed is wall to wall (you have to crawl over your partner to get in bed. Not enough space for 2 people to cross each other. Bath room and shower are too narrow you can barely move.
Stayed 3 nights in Jul 2025

10/10 Excellent

Harjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The futuristic tone to the decor and set up was quite nice. It is conveniently located to within walkable distance to many of the attractions in the city. Breakfast had a wide selection. It was however quite inconvenient not to have a coffee maker or tea kettle in the room which is standard and we are so used to it. The room was also a tad bit tight for 2 occupants considering the price. But the staff were super nice and friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Nice atmosphere. Good breakfast Very handy to trains and buses. Bed comfortable. Breakfast had an ample range of selections.
Stayed 15 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent trip to London

Close to all the great pubs, restaurants and historical places! Comfortable bed, great shower, small toilet! Fantastic decor, service in the lounge was excellent!
Stayed 5 nights in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Jihee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, quiet, high tech room that blocked out all light effectively for sleep. Terrific breakfast buffet and nice lounge area. Convenient to major sites, Hyde Park and transportation. Staff is very nice, helpful and available. Only downside is room for one is small (not enough room to layout luggage) and there appears to be homeless shelter area on start of the block where hotel is located - I never had any issues walking back and forth from the hotel on my own and never felt unsafe but just pay attention to your surroundings if you are solo traveler like I was.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jacki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jemelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, friendly and helpful staff, very central location, and affordable. Would definitely recommend to others and stay here again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jemelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, friendly staff, nice lobby, location was very central. Will definitely stay here again in the future.
Stayed 4 nights in Jul 2025