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The Z Hotel at Gloucester Place

3.0 star property
3-star hotel near Marble Arch

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Photo gallery for The Z Hotel at Gloucester Place

Courtyard view
Cafe
Club King Room (All Inclusive)
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View in a map
51 Gloucester Place, London, England, W1U 8JF
  • Place, Baker Street
    ‪2 min walk‬
  • Place, Marble Arch
    ‪9 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪58 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Room, No Windows

Queen Room, No Windows

Queen Room, No Windows

8.8 out of 10
Excellent
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room

Queen Room

Queen Room

7.6 out of 10
Good
(5 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

King Room

King Room

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Room

Junior Suite Room

Junior Suite Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room (All Inclusive)

Club King Room (All Inclusive)

Club King Room (All Inclusive)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Junior Suite Room (All Inclusive)

Club Junior Suite Room (All Inclusive)

Club Junior Suite Room (All Inclusive)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

London

Heart of London.Within a 10-minute walk of this London City Centre hotel, you'll find Madame Tussauds Wax Museum and Regent's Park. Also, Marble Arch is within half a mile (1 km) and Hyde Park is within 2 miles (3 km).

What's nearby

  • Baker Street - 2 min walk - 0.2 km
  • Madame Tussauds Wax Museum - 6 min walk - 0.5 km
  • Regent's Park - 7 min walk - 0.6 km
  • Marble Arch - 9 min walk - 0.8 km
  • Hyde Park - 10 min walk - 0.9 km

Getting around

  • Baker Street Station - 6 min walk
  • Marylebone Station - 7 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪Gulf House Cafe - ‬2 min walk
  • ‪Boxcar Baker & Deli - ‬3 min walk
  • ‪GAIL's Bakery - ‬4 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Bill's Baker Street Restaurant - ‬4 min walk

About this property

The Z Hotel at Gloucester Place

3-star hotel near Marble Arch
There's a coffee shop/cafe on site, as well as a snack bar/deli. Public spaces have free WiFi. The Z Hotel at Gloucester Place also features coffee/tea in a common area, concierge services, and an elevator.

This 3-star London hotel is smoke free.

  • 114 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
The Z Hotel at Gloucester Place offers 114 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually furnished accommodations include desks. A pillow menu is available. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include showers and hair dryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: GBP 13.95 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (45 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 50-inch smart TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 2 2026 to March 1 2026 (dates subject to change):
  • One of the dining venues
  • Breakfast
The property will be renovating from January 2 2026 to March 1 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 13.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Property is also known as

Gloucester Place Hotel
The Z At Gloucester London
Z Hotel at Gloucester Place
The Z Hotel at Gloucester Place Hotel
The Z Hotel at Gloucester Place London
The Z Hotel at Gloucester Place Hotel London

The Z Hotel at Gloucester Place Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 57 out of 122 reviews
Rating 8 - Good. 30 out of 122 reviews
Rating 6 - Okay. 20 out of 122 reviews
Rating 4 - Poor. 8 out of 122 reviews
Rating 2 - Terrible. 7 out of 122 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Emily

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Even the feedback form does not work properly! Haha! You lot are rediculous! I will definately be putting reviews out about this! Absolutely shockingly bad!!!The room has terrible sound protection and stank of the last giest! It was a celar room with paper thin walls, toilets, farts and footsteps could be heard all through the night so i basically did not sleep at all! To further agravate things
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Stayed 1 night in Oct 2025

10/10 Excellent

Claudio

Stayed 1 night in Oct 2025

8/10 Good

william

Liked: Cleanliness, property conditions & facilities, room comfort
First the Good. We were in a Jr. Suite and it had a REAL Kind Size Bed. The Bathroom was all glass, new and thoroughly modern. The room was large and had working AC and double glazed window so even though we faced Glouster Place (a busy street) the room was quiet. It was also at least 50% cheaper than another hotel we stayed at 2 blocks the other side of Baker Street. The Bad: No box of tissues in the room. My wife and I cannot sleep under a Duvet ...and the fashion is to put one of these heavy things on the bed. I asked for a plain blanket instead at reception and they said...they could give me another duvet but...they didn't have anything else. I will admit these are small things. Overall, it is a great value for your money but it show the difference between this place and the guys who charge more.
Stayed 1 night in Oct 2025

6/10 Okay

Danielle, Bradford

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Basic room, not much space, comfy bed, clean and good sized bathroom. Lift only goes up 2 floors. Felt uneasy on arrival at night around the property as groups of men hanging around doorways either side of property which is uncomfy when travelling solo.
Stayed 1 night in Oct 2025

2/10 Terrible

Toby

Stayed 1 night in Oct 2025

10/10 Excellent

German

Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! The hotel was clean and the shower was fantastic!
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My train was cancelled so i booked in overnight.
Stayed 1 night in Oct 2025

8/10 Good

Robert, Gravenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 4 nights in Sep 2025

10/10 Excellent

Eromosele

Stayed 1 night in Sep 2025

2/10 Terrible

Amanda

Disliked: Property conditions & facilities
Was told I had a nice Queen room. In reality it was a box without windows at the back of the basement in another property a few doors down the road. A queen bed with just enough room to walk around and nothing more. The air con was loud, the fear of being trapped if there were a fire all contributed to hardly any sleep. The decor was fresh and neutral but looked to mask flaws like cracked bathroom tiles, gaps in skirting. This was not what I had expected given the cost of £230 for the night. Appreciate this isn’t a high cost for a London hotel but significant enough to expect a better standard with some kind of light and ventilation.
Stayed 1 night in Sep 2025

8/10 Good

Jeff

Liked: Cleanliness
First time guest at Z Hotels. Room was spacious and emmaculate.
Stayed 2 nights in Sep 2025

4/10 Poor

Joanne

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the club kitchen where guests could come to relax and grab a drink/snack. I didn’t feel this benef
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not as described - buyer beware

Firstly the Z Hotel is not easy to find as there is no sign to the hotel on the street. Secondly, what few reviews or details of the hotel explain, is that the hotel is a series of separate houses along the same street. You are therefore likely to be directed from the cupboard of a reception to another house down the road some 50 or 100 yards away. A wet and windy walk to breakfast, if you want it. The WiFi in the Junior Suite we booked was inconsistent to say the least and with Marylebone being such a built up area and the hotel being a 200 year old building, network connection was frustratingly, also totally unreliable. In the 21st century this fact alone makes for a difficult stay. The staff were all generally friendly and the room was comfortable and quiet. The glass screen to the en-suite facilities was quirky and didn’t bother us. Thought it might to more modest types. We had a room that had a separate bit of space up some steps through a doorway that was furnished with a single stool that was strange. Why not a sofa? Or a sofa and tv? Finally, the fire escape plan on the door was incorrect. It advised occupants to run upstairs rather than down to the exit - sorry it’s my job. I would not return as there were too many inconsistencies in the description of the hotel, the room and the internet comms are unacceptable
Stayed 2 nights in Sep 2025

10/10 Excellent

Vanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Z hotel room

Perfect base for a weekend in London. Room was clean and bed very comfortable. TV, drink making facilities, hairdryer and toiletries all included.
Stayed 1 night in Aug 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

Really enjoyed our stay. Cindy at reception was fabulous - very helpful and friendly.
Stayed 1 night in Aug 2025

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jingyu

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Hesty

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, would stay again!
Stayed 1 night in Jul 2025